AS flight number on UA (016) tkt; can I waitlist for u/g?
Jan 28, 2010, 7:36 pm
#1
Original Poster
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
AS flight number on UA (016) tkt; can I waitlist for u/g?
I bought a mixed AS/UA itinerary through my corporate travel tool. Even though the AS segment is first, the ticket was issued via UA with an 016 number.
I don't normally do split itins like this -- wondering if despite having an AS flight number, am I going to be unable to waitlist for an MVPG upgrade on the AS flight because it's on a UA ticket?
Thanks in advance for any advice
I don't normally do split itins like this -- wondering if despite having an AS flight number, am I going to be unable to waitlist for an MVPG upgrade on the AS flight because it's on a UA ticket?
Thanks in advance for any advice
Jan 28, 2010, 8:40 pm
#3
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,623
Is your MP# in? Plug in your itinerary if it isn't showing in "my itineraries" and make sure your res is there with your MP# attached (and if you can't get it in, AS res can) and then see if you can WL from My Itins. The worst case is at the airport, if that segment is being credited to AS, you can WL. Your corp TA's system, if it properly has your AS and UA #s in there will properly link the segments to the proper mileage #s.
Jan 28, 2010, 9:48 pm
#4
Original Poster
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
Yep, # is in there and I can see it on AS.com, but it is showing up on the "Other" tab of My Itins
An AS phone agent insists that it hasn't been ticketed yet (and thus that she could not w/l me for the u/g), though I received confirmation from the TA which in the past has always meant that it was indeed ticketed...
Guess I'll give it until the am and then call the TA to find out what they see in their system
An AS phone agent insists that it hasn't been ticketed yet (and thus that she could not w/l me for the u/g), though I received confirmation from the TA which in the past has always meant that it was indeed ticketed...
Guess I'll give it until the am and then call the TA to find out what they see in their system
Jan 28, 2010, 9:58 pm
#5
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
Yep, # is in there and I can see it on AS.com, but it is showing up on the "Other" tab of My Itins
An AS phone agent insists that it hasn't been ticketed yet (and thus that she could not w/l me for the u/g), though I received confirmation from the TA which in the past has always meant that it was indeed ticketed...
Guess I'll give it until the am and then call the TA to find out what they see in their system
An AS phone agent insists that it hasn't been ticketed yet (and thus that she could not w/l me for the u/g), though I received confirmation from the TA which in the past has always meant that it was indeed ticketed...
Guess I'll give it until the am and then call the TA to find out what they see in their system
Jan 28, 2010, 10:15 pm
#6
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,623
Yep, # is in there and I can see it on AS.com, but it is showing up on the "Other" tab of My Itins
An AS phone agent insists that it hasn't been ticketed yet (and thus that she could not w/l me for the u/g), though I received confirmation from the TA which in the past has always meant that it was indeed ticketed...
Guess I'll give it until the am and then call the TA to find out what they see in their system
An AS phone agent insists that it hasn't been ticketed yet (and thus that she could not w/l me for the u/g), though I received confirmation from the TA which in the past has always meant that it was indeed ticketed...
Guess I'll give it until the am and then call the TA to find out what they see in their system
Jan 29, 2010, 2:49 am
#7
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Just call reservations and give them the flight number, name, date, etc. They will then request for a upgrade through their systems.
It doesn't matter who issues the ticket as long as your fare basis allows an upgrade on the AS sector.
It doesn't matter who issues the ticket as long as your fare basis allows an upgrade on the AS sector.
Jan 29, 2010, 9:31 am
#8
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
Jan 29, 2010, 10:22 am
#9
Original Poster
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
So two more calls to AS and one to my TA and it is resolved, and I am waitlisted for u/g
Turns out it was indeed an error with the TA's system, the 016 flight number was only for the UA segment and they had failed to ticket the AS segment. They took care of that and the itin moved over to "Purchased" on AS.com and a "Request upgrade link appeared"... However the upgrade request failed several times -- but a final call back to AS and the agent was able to request it, and the request now appears online.
Thanks for all the advice
Turns out it was indeed an error with the TA's system, the 016 flight number was only for the UA segment and they had failed to ticket the AS segment. They took care of that and the itin moved over to "Purchased" on AS.com and a "Request upgrade link appeared"... However the upgrade request failed several times -- but a final call back to AS and the agent was able to request it, and the request now appears online.
Thanks for all the advice