Another Reason I LOVE Airtran

Old Jan 14, 13, 6:42 pm
Original Poster
Join Date: Nov 2010
Location: Fort Lauderdale
Programs: A+ Elite, Marriott Gold
Posts: 33
Another Reason I LOVE Airtran

I had a one way from FLL to BWI on Saturday with my confirmed flight changing in ATL, leaving at 7:40am. There was a direct flight to BWI in the next gate that left at 8:00am. I was going to standby on the direct(which was showing all seats sold) but I could not miss my flight and take a chance on not getting on standby.
I explained this to the GA and she was sympathetic but couldn't do much so I took my elite BC upgrade and boarded, resigned to the change in ATL but at least it would be BC. After the plane was almost fully boarded, a GA comes onto the plane and says, "Mr Dasher, please come with me, we put you on the direct flight". I looked up at him and said, "really?, BC??" he says yes.
So after I was already on the plane and out of the GA's concern, they did something above and beyond which they did not have to do at all to help me out. I LOVE Airtran and will truly miss them when they really disappear. I was really impressed.
dpdash is offline  
Old Jan 15, 13, 1:19 am
Join Date: Sep 2010
Programs: Avis Preferred Plus
Posts: 619
The PBI Airtran operation is first class . It looks like the Airtran nearby FLL operation has some gems among their employees too.
saneman is offline  

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