How to track Priority pass usage?
Sep 4, 2019, 7:55 am
#17
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Join Date: Apr 2009
Location: India
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Reading this thread earlier intrigued me and prompted a PP login, just to see how many times I'd actually used my PP in the last year (given the now increase in Amex Plat fee). I can assure you I was able to view all my visits, 22 in total surprisingly, including guests, so goes some way towards the fee...
Moreover, out of interest I have just logged into the wifes PP account (courtesy of a supplementary card on my Amex Plat account) and I can see all her visits as well!
** UK card by the way...
Moreover, out of interest I have just logged into the wifes PP account (courtesy of a supplementary card on my Amex Plat account) and I can see all her visits as well!
** UK card by the way...
Sep 4, 2019, 3:34 pm
#18
Join Date: Jul 2017
Programs: KrisFlyer Gold, Marriott & SPG Plat, Hilton Gold, ShangriLa Jade, Enterprise Plat, Taj Gold
Posts: 3,314
Yups concur again... you can’t see it here through all the Indian banks - at least the 3 I have. For whatever reason you can’t even get the digital card in India!
Sep 4, 2019, 3:56 pm
#20
Join Date: Sep 2019
Location: Canada
Programs: Aeroplan SE 100K, NEXUS, IHG Rewards
Posts: 69
I have PP through my Visa card and can't view my visit history on the PP app. To track it, I note it on my smartphone's calendar when I visit (I just make an entry with "PP".) When I want to see/count my visits I search for "PP" on my phone; it brings them up in chronological order. I'm sure there's a better/easier way to do it, but that works for me.
Sep 4, 2019, 5:57 pm
#21
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I speculate that the ability to track visits may depend on whether the card issuer contracts directly with Priority Pass or through an intermediary.
Sep 20, 2019, 3:46 pm
#22
Join Date: Mar 2017
Posts: 556
You can login to your PP account and see all the usage information here: https://www.prioritypass.com/en/login
Right after this post I was traveling, and I visited probably 10 lounges on the trip. It still is not showing anything. The lounge visits would have been on 05, 06, 07, 11, and 13 September 2019, so as recently as one week ago from today. This is in the UR "Rewards Activity" area.
I cannot find any updated lounge visit history, anywhere!
Sep 20, 2019, 8:40 pm
#23
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Since I have PP from my CSR I see the same as you do. When I had a PP membership from Amex with a limited number of visits and guests, I could track thinngs on the PP website that you posted a screenshot of. It was useful to trace the additional charges that posted for extra guests months after the visit. Now that I have the CSR I don't bother much anymore. That said I just got invoiced for an extra guest I took into the lounge (beyond the two free allowed) in LHR T5 in January, and even that doesn't show.
Sep 21, 2019, 11:36 pm
#24
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Join Date: Jan 2014
Location: San Diego, CA
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I need to follow up on this information. There is a place for Priority Pass lounge usage on the chase.com portal, but it has never shown anything. When I posted this comment a few weeks ago, I had not visited a lounge for almost a year. The last time had been November 2018. I hadn't checked this until recently, so I assumed that it didn't show history from that long ago.
Right after this post I was traveling, and I visited probably 10 lounges on the trip. It still is not showing anything. The lounge visits would have been on 05, 06, 07, 11, and 13 September 2019, so as recently as one week ago from today. This is in the UR "Rewards Activity" area.
I cannot find any updated lounge visit history, anywhere!
Right after this post I was traveling, and I visited probably 10 lounges on the trip. It still is not showing anything. The lounge visits would have been on 05, 06, 07, 11, and 13 September 2019, so as recently as one week ago from today. This is in the UR "Rewards Activity" area.
I cannot find any updated lounge visit history, anywhere!
Sep 22, 2019, 6:58 am
#25
Join Date: Mar 2017
Posts: 556
Based on the text, I suspect this only shows visits where you brought guests (and possibly only the ones where there were more than two guests at that). IMO, non-free guests are probably the only ones that really need to be tracked since the cardholder can bring themselves and up to two guests for free. Still, being able to see all visits would be nice.
Sep 22, 2019, 2:48 pm
#26
Join Date: Jan 2015
Location: PDX
Programs: AA Plat, Nexus
Posts: 358
Sep 23, 2019, 8:34 am
#27
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Location: India
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at the end of the day it all depends on how your membership is set up through the banks....for those who have memberships directly with pp, they can see the info easily....for those who have the memberships via their credit cards, some can see the info while some can't....
Sep 23, 2019, 10:49 am
#28
Join Date: Mar 2017
Posts: 556
at the end of the day it all depends on how your membership is set up through the banks....for those who have memberships directly with pp, they can see the info easily....for those who have the memberships via their credit cards, some can see the info while some can't....
Sep 24, 2019, 12:02 pm
#30
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Priority Pass memberships bundled with American Express Platinum, Chase Sapphire Reserve and Citi Prestige do not cap the number of visits, and they absorb fees for up to two additional people per visit.