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ANA Premium Economy Access to Star Alliance lounge LAX?

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ANA Premium Economy Access to Star Alliance lounge LAX?

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Old Feb 12, 2019, 8:59 pm
  #1  
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Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
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ANA Premium Economy Access to Star Alliance lounge LAX?

Hey guys, so I'm traveling ANA premium economy from LAX to HND. According to the link below, I should have access?
https://www.ana.co.jp/en/us/serviceinfo/international/inflight/guide/lounge/detail/lax.html

Though I've seen one person's testament of not being let in. Just wanted to see if anyone had experiences/ anyone can attest to this. Ideally, I would've used my gold status to get in, though I'm with 2 relatives, so that won't be possible by status alone. Thanks in advance for your help!
flyingrohit is offline  
Old Feb 20, 2019, 4:34 pm
  #2  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
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Originally Posted by flyingrohit
Ideally, I would've used my gold status to get in, though I'm with 2 relatives, so that won't be possible by status alone. Thanks in advance for your help!
*Gold status allows two guests.
worldwidedreamer is offline  
Old Feb 20, 2019, 5:36 pm
  #3  
 
Join Date: Apr 2007
Location: Australia
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Originally Posted by worldwidedreamer
*Gold status allows two guests.
Is that specific to ANA? that's is not my experience as *G...
trooper is online now  
Old Feb 20, 2019, 11:45 pm
  #4  
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Join Date: Sep 2016
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Originally Posted by worldwidedreamer
*Gold status allows two guests.
Are you sure of that? I'm pretty sure it's always been one guest.
flyingrohit is offline  
Old Feb 21, 2019, 10:29 am
  #5  
 
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
Originally Posted by trooper
Is that specific to ANA? that's is not my experience as *G...
I have not had problems bringing in two guests in the past, but looks like the written policy is one guest. Apologies!
worldwidedreamer is offline  
Old Feb 21, 2019, 10:43 am
  #6  
 
Join Date: Mar 2007
Location: TYO / WAS / NYC
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Posts: 4,596
Originally Posted by flyingrohit
Ideally, I would've used my gold status to get in, though I'm with 2 relatives, so that won't be possible by status alone.
If all three of you are flying in PY, all three of you should get access, status or not. I have been able to enter in the past with just a PY ticket and no status.
joejones is offline  
Old Feb 21, 2019, 12:20 pm
  #7  
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Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by worldwidedreamer
I have not had problems bringing in two guests in the past, but looks like the written policy is one guest. Apologies!
No worries at all!
Originally Posted by joejones
If all three of you are flying in PY, all three of you should get access, status or not. I have been able to enter in the past with just a PY ticket and no status.
That's what I'm thinking as well, based on ANA's website, should be a yes. Sometimes the agents don't play by the rulebook in my experience. LAX is my home airport and I've sadly experienced this far too many times at the star lounge there when flying out of TBIT.
worldwidedreamer likes this.
flyingrohit is offline  
Old Feb 21, 2019, 1:01 pm
  #8  
 
Join Date: Mar 2007
Location: TYO / WAS / NYC
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Posts: 4,596
I'd ask to speak to a manager if the lounge refuses you, and if that fails, call ANA customer service.
joejones is offline  


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