RJ Rockers - Greenville-Spartanburg (GSP) Priority Pass
Oct 3, 2018, 12:26 am
#1
Original Poster
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
RJ Rockers - Greenville-Spartanburg (GSP) Priority Pass
I thought I'd give a quick review. RJ Rockers is across from gate B3 at GSP, which is a Delta gate (not that the airport is so huge even an A gate would be very inconvenient). There is seating in the restaurant and in the concourse, and I chose the latter because there were power plugs.
My first impression was that the prices were extremely reasonable for an airport. $10 for an entree with fries, $7.50 for a 22oz beer, $2 for a soda. I had the patty melt and thought it, and the fries, were both very good. I would have no issues paying the $10 if I didn't have PP.
Unfortunately, the service is definitely lacking - they only had one server/bartender handling the whole place, and while it was a Monday afternoon, it was a full house (probably thanks to PP). I was told that they've only been taking PP for a few months, and with the new popularity I feel like the manager needs to ramp up some staffing. Food came out in a timely manner but no follow-up visits. I went up to get a soda refill and to check-out because I knew boarding was starting soon. Given the timing (many folks were probably on my ATL flight) it took a while for her to 'get to me', even as I stood there, and check me out.
I was also irritated that she felt the need to tell me four times that gratuity is not covered by the PP credit. I didn't fault her for saying it when I presented the card when ordering (per the app instructions), but the three reminders had me rolling my eyes.
So, hit it up, but try to check-out immediately if you are on a tight schedule.
My first impression was that the prices were extremely reasonable for an airport. $10 for an entree with fries, $7.50 for a 22oz beer, $2 for a soda. I had the patty melt and thought it, and the fries, were both very good. I would have no issues paying the $10 if I didn't have PP.
Unfortunately, the service is definitely lacking - they only had one server/bartender handling the whole place, and while it was a Monday afternoon, it was a full house (probably thanks to PP). I was told that they've only been taking PP for a few months, and with the new popularity I feel like the manager needs to ramp up some staffing. Food came out in a timely manner but no follow-up visits. I went up to get a soda refill and to check-out because I knew boarding was starting soon. Given the timing (many folks were probably on my ATL flight) it took a while for her to 'get to me', even as I stood there, and check me out.
I was also irritated that she felt the need to tell me four times that gratuity is not covered by the PP credit. I didn't fault her for saying it when I presented the card when ordering (per the app instructions), but the three reminders had me rolling my eyes.
So, hit it up, but try to check-out immediately if you are on a tight schedule.
Jul 29, 2019, 11:47 am
#3
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Are they no longer accepting Priority Pass -or- are they no longer accepting Priority Pass provided by American Express?
https://www.flyertalk.com/forum/amer...st-2019-a.html
https://www.flyertalk.com/forum/amer...st-2019-a.html
Dec 29, 2021, 2:49 pm
#4
Join Date: Mar 2007
Location: Berlin
Posts: 1,765
Are they no longer accepting Priority Pass -or- are they no longer accepting Priority Pass provided by American Express?
https://www.flyertalk.com/forum/amer...st-2019-a.html
https://www.flyertalk.com/forum/amer...st-2019-a.html