Apr 24, 2018, 2:02 pm
Last edit by: SanDiego1K
Information:
https://www.prioritypass.com/en/lounges/usa/san-diego-ca-intl/san10-airspace-lounge
Open 5:30am - 1pm
Means of admission:
https://www.prioritypass.com/en/lounges/usa/san-diego-ca-intl/san10-airspace-lounge
Open 5:30am - 1pm
Means of admission:
- AMEX Plat with two guests. PLAT holder and each guest is given a $10 credit (via airspace debit card that expires at midnight) to use for food or top-shelf drinks.
- AA Admirals Club
- Priority Pass
- Cash
Once in the door, the AMEX PLAT check-in is third line, AA/others check-in at first two lines. Public welcome for $25
Menu as of April 2018: http://imgur.com/a/iYlXfw4
Airspace Lounge @ San Diego
Apr 6, 2018, 1:15 pm
#61
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,674
It was the worst lounge I have ever visited...
1. Poor Entry Experience
You open the door to three desk/podiums, one is an American Express sign-in desk. The desk wasn't "manned" and three groups of people piled up while someone was located to help us through the entry process.
Once there, she didn't welcome anyone. She went right to work and to save time, announced "Okay, I am only going to say this once...", and then went through what was free, what wasn't free, that they would be giving us each a $10 credit that could be used at the bar.
2. Lounge was overcrowded
OK... Can't really blame the lounge for being popular I guess. The lounge is supposed to cost $35/person for anyone who cannot enter using any special programs... I think it's free for Amex Platinum cardholders, as well as if you are a member of the admiral's club on a couple of airlines...
But still... The place was PACKED... No open seating at all...
3. Lounge was a Pig Sty with no attempt at tidying things up
I am sure this is related to the fact that the place was over crowded... But there seemed to be no attempt by the lounge staff to keep things tidy... Trail mix and M&Ms were scattered on the floor, dirty dishes and cups where all over the lounge... I wouldn't be so critical if there was staff that was trying to address it, but just couldn't keep up... But there was no attempt at all to keep things clean and orderly.
4. "Complimentary" food and drinks were lacking, lackluster and underwhelming.
They explained that they had some no charge snacks and sodas and pointed us to a very small counter area. They had a coffee machine, a small multi-selection soda spigot, and some mangled cookies behind a plexiglass cabinet. They also had some trail mix dispensers... I am sure at least half went into people's stomachs, and the other half found itself on the carpeting (okay, I am obviously exaggerating!!!).
They gave us each a $10 credit (there were 3 in my party). So we had $30.00 to spend on bar drinks (we don't drink liquor), and I think they had some purchaseable foods as well. Since we couldn't find any seats, and the place was a mess, we didn't bother finding out what foods were purchaseable. We simply left.
Boy, I really wonder how this lounge gets its 4.5 star Yelp rating!!! Maybe I came on a bad day... But I don't think so... I feel sorry for anyone that had to pay to get into this place... I got in "free" with my $550 annual Amex Platinum card, and I still feel like they somehow owe me a refund of some kind just for wasting my time!!!
The 4.5 stars has me scratching my head and wondering if I need to give this place another chance... But it was so underwhelming, I am finding it hard to get up the energy to do a return visit...
Anyway... I just thought I would share that with you all!
1. Poor Entry Experience
You open the door to three desk/podiums, one is an American Express sign-in desk. The desk wasn't "manned" and three groups of people piled up while someone was located to help us through the entry process.
Once there, she didn't welcome anyone. She went right to work and to save time, announced "Okay, I am only going to say this once...", and then went through what was free, what wasn't free, that they would be giving us each a $10 credit that could be used at the bar.
2. Lounge was overcrowded
OK... Can't really blame the lounge for being popular I guess. The lounge is supposed to cost $35/person for anyone who cannot enter using any special programs... I think it's free for Amex Platinum cardholders, as well as if you are a member of the admiral's club on a couple of airlines...
But still... The place was PACKED... No open seating at all...
3. Lounge was a Pig Sty with no attempt at tidying things up
I am sure this is related to the fact that the place was over crowded... But there seemed to be no attempt by the lounge staff to keep things tidy... Trail mix and M&Ms were scattered on the floor, dirty dishes and cups where all over the lounge... I wouldn't be so critical if there was staff that was trying to address it, but just couldn't keep up... But there was no attempt at all to keep things clean and orderly.
4. "Complimentary" food and drinks were lacking, lackluster and underwhelming.
They explained that they had some no charge snacks and sodas and pointed us to a very small counter area. They had a coffee machine, a small multi-selection soda spigot, and some mangled cookies behind a plexiglass cabinet. They also had some trail mix dispensers... I am sure at least half went into people's stomachs, and the other half found itself on the carpeting (okay, I am obviously exaggerating!!!).
They gave us each a $10 credit (there were 3 in my party). So we had $30.00 to spend on bar drinks (we don't drink liquor), and I think they had some purchaseable foods as well. Since we couldn't find any seats, and the place was a mess, we didn't bother finding out what foods were purchaseable. We simply left.
Boy, I really wonder how this lounge gets its 4.5 star Yelp rating!!! Maybe I came on a bad day... But I don't think so... I feel sorry for anyone that had to pay to get into this place... I got in "free" with my $550 annual Amex Platinum card, and I still feel like they somehow owe me a refund of some kind just for wasting my time!!!
The 4.5 stars has me scratching my head and wondering if I need to give this place another chance... But it was so underwhelming, I am finding it hard to get up the energy to do a return visit...
Anyway... I just thought I would share that with you all!
But yeah, I would use the United club or the Delta club instead if I had access to them, which are above average for domestic lounges.
Last edited by corporate-wage-slave; Apr 6, 2018 at 3:48 pm Reason: Tidying up quoted thread
Apr 22, 2018, 8:07 pm
#62
Join Date: Jul 2006
Location: SAN
Posts: 1,171
I just updated the wiki to include a link to photos I took of the menu earlier this month: http://imgur.com/a/iYlXfw4
May 19, 2018, 3:30 am
#63
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,041
Aug 7, 2018, 11:54 am
#64
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 512
I'm flying with Alaska with two children (5 and 3) later this summer, which I believe is in Terminal 1 - any feedback on whether the lounge is worth going to in Terminal 2, then going back to Terminal 1 (hesitation is that I need to go thru Security twice, although we do have TSA Pre-Check)
The lounge was fairly empty and quite clean, and we received $10 per person ($40 total) thru our Amex Platinum card. The food menu was pretty sparse / basic but the lounge itself was nice and quiet which was good for us with kids as Terminal 1 was indeed terrible...TSA Precheck was used both times so that made the security part easier
Nov 30, 2018, 8:04 pm
#65
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
4 passengers departing on JL 65 in business (using AS miles) which takes off around 11:35 AM.
As JL passengers in business, do we have access to this lounge? When should we be there to beat the crowds and get seats?
Staying at a nearby Hyatt or Sheraton the night before (haven't decided). Should we partake breakfast at hotel or at the lounge?
We also have 4 UA passes - but that requires UA boarding passes?
As JL passengers in business, do we have access to this lounge? When should we be there to beat the crowds and get seats?
Staying at a nearby Hyatt or Sheraton the night before (haven't decided). Should we partake breakfast at hotel or at the lounge?
We also have 4 UA passes - but that requires UA boarding passes?
Dec 1, 2018, 1:48 pm
#66
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
4 passengers departing on JL 65 in business (using AS miles) which takes off around 11:35 AM.
As JL passengers in business, do we have access to this lounge? When should we be there to beat the crowds and get seats?
Staying at a nearby Hyatt or Sheraton the night before (haven't decided). Should we partake breakfast at hotel or at the lounge?
We also have 4 UA passes - but that requires UA boarding passes?
As JL passengers in business, do we have access to this lounge? When should we be there to beat the crowds and get seats?
Staying at a nearby Hyatt or Sheraton the night before (haven't decided). Should we partake breakfast at hotel or at the lounge?
We also have 4 UA passes - but that requires UA boarding passes?
My understanding is that your UA club passes will grant you access without a same-day UA boarding pass through October 31, 2019 (so no change until next year).
If you are talking about a Hilton or Sheraton restaurant breakfast, that will be much more satisfying than the lounge offering. Hilton or Sheraton lounge breakfast is likely to be rather limited, but as a buffet you can go back for more.
Dec 13, 2018, 10:21 am
#67
Join Date: Nov 2010
Location: BNA/SAN
Programs: DL PM 1.5 MM , Hilton Diamond, Marriott Lifetime Plat
Posts: 754
While I have access to the Delta Sky Club, I usually stop off here first and grab a drink and a chicken salad wrap/chips and couple waters to go. I then go hang out at the Delta club until I leave for my flight. For me, using the AMEX Plat the $10 credit makes up for the limited selection of other "non menu" food options.
I normally only stay for one drink and have never seen it that crowded when I'm leaving or returning to SAN. Yes, the AMEX desk isn't manned all the time like the other 2 are but they are usually there within a minute or so as they frequently are doing double duty.
I normally only stay for one drink and have never seen it that crowded when I'm leaving or returning to SAN. Yes, the AMEX desk isn't manned all the time like the other 2 are but they are usually there within a minute or so as they frequently are doing double duty.
Jan 27, 2019, 2:12 pm
#68
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Spire Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 8,076
Based on some reports here, we had a very low expectation when visiting this lounge back in December as part of our SAN-NRT on JL65 in business. We only wish that we had more time and empty stomach to enjoy this nice place.
Entry experience left too much to be desired but the staff were not rude. Without effort, we found a nice spot for the 4 of us near a TV on the furthest wall from the bar/serving area. At the time of our visit (Monday 12/17 around 10:30 AM), the place was clean and tidy with expansive views of the tarmac. Food offerings were generous 2 items per person and for the 4 of us, we had 8 items. The food was good and nicely presented and the portions weren't small by any measure. In my estimation, this lounge is much better than the AAdmiral Club at LAX' TBIT.
Entry experience left too much to be desired but the staff were not rude. Without effort, we found a nice spot for the 4 of us near a TV on the furthest wall from the bar/serving area. At the time of our visit (Monday 12/17 around 10:30 AM), the place was clean and tidy with expansive views of the tarmac. Food offerings were generous 2 items per person and for the 4 of us, we had 8 items. The food was good and nicely presented and the portions weren't small by any measure. In my estimation, this lounge is much better than the AAdmiral Club at LAX' TBIT.
Feb 23, 2019, 2:03 am
#69
Join Date: Aug 2014
Posts: 101
Dumb question: do they swipe your Platinum card for entry? Reason I ask is because my wife accidentally packed the Plat card we recently downgraded to Green (still has a current date, but the card likely wouldn't swipe) rather than our current Plat.
Feb 23, 2019, 8:51 am
#70
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 512
yes I believe they did
Apr 12, 2019, 3:49 pm
#71
Join Date: May 2001
Location: SAN
Programs: AA GLD 1MM, WN CP, etc. etc.
Posts: 386
Does anyone know a clever use for leftover Airspace credit? I.e. the $2 or $4 left over after ordering $8 on a $10 card, or $16 on a $20 card?
I'm hoping there's a secret supply of $1 takeaway snacks or something...
I'm hoping there's a secret supply of $1 takeaway snacks or something...
Apr 14, 2019, 8:46 am
#72
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
I can tell you that the staff will make a Buffalo Chicken salad instead of a wrap if you ask for lettuce and no tortilla. This was a big coup for me since I do not like wraps.
May 19, 2019, 11:58 am
#73
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I visited it the other day and it was smaller and more crowded than I expected. The macarons and the to-go food were decent, though. I don't think I'd pay for access but it might still be okay if you have a free way of accessing it (e.g. AmEx Platinum).
Aug 11, 2019, 9:54 am
#74
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,032
Oct 2, 2019, 1:45 pm
#75
Join Date: Jan 2012
Programs: SPG Platinum, FPC Platinum, Marriott/Ritz-Carlton Platinum Elite, Accor Platinum, AC SE, MPC SL
Posts: 450
Priority Pass San Diego Lounges?
Are there none? Can't find anything on the list. Thanks.