The Club at ATL
Apr 17, 2018, 10:33 pm
#17
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
This is one of my favorite PP lounges in the USA and compares quite favorably with the awful DL lounge that shares the same floor. Good food and bev selection and lots of comfortable seating. The only downside is that it closes early before some international flights are gone.
Nov 19, 2018, 1:03 pm
#18
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,320
Visited Sunday evening around 8pm.
No vacant tables to be found. Sat on the floor.
No silverware, no cups, no plates. About a dozen guests waited in line for 10 minutes while dishes were being washed. Bartender looked at me like I had a third eye when I asked for a water since the bar was the only facility to have glasses readily available.
Mens restroom was out of paper towel.
Hummus was tasty.
Definitely will avoid in the future.
No vacant tables to be found. Sat on the floor.
No silverware, no cups, no plates. About a dozen guests waited in line for 10 minutes while dishes were being washed. Bartender looked at me like I had a third eye when I asked for a water since the bar was the only facility to have glasses readily available.
Mens restroom was out of paper towel.
Hummus was tasty.
Definitely will avoid in the future.
Nov 19, 2018, 2:35 pm
#19
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,790
Well there's that!
Dec 9, 2018, 3:31 pm
#20
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 137
How crowded is The Club typically on Sundays post lunch/mid-afternoon? I know it can get crowded ahead of the overnight international flights. Looks like I will have some time to kill before a Sunday early evening domestic flight in the near future, so I'm considering making the trip over to Terminal F.
Dec 10, 2018, 10:48 pm
#21
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
How crowded is The Club typically on Sundays post lunch/mid-afternoon? I know it can get crowded ahead of the overnight international flights. Looks like I will have some time to kill before a Sunday early evening domestic flight in the near future, so I'm considering making the trip over to Terminal F.
Jan 19, 2019, 1:14 am
#22
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,354
This Friday afternoon the Club ATL was the fullest I've ever seen it. In the past I've been turned away when it was less full than this. I was frankly surprised they let me in. Every table was taken, most with multiple people, and every barstool. I found a chair in the business center. They'd roped off that extra section right by the entrance, but people were in there anyhow. I have to give them credit--they were keeping the food and stuff replenished despite the hordes of locusts descending. And they were keeping things well-bused.
Mar 11, 2019, 7:44 am
#23
Join Date: Oct 2018
Posts: 43
Overall I'd say The Club is above average. The furniture and carpeting could use a deep cleaning but I like the overall layout with a mix of seating options. The beverage options are especially good from espresso machines to regular coffee in pumps if you are in a hurry to tea and a fountain drink facility in addition to the bar itself. The food options are OK with my main complaint every time I've tried a wrap the wrap itself is soggy (I know first world problems!). The service the last time I went (Feb 2019) was particularly good from the check-in to servers clearing dishes. I really appreciated the noticeable improvement on the service side.
Even the one time when I was turned away due to capacity constraints (Priority Pass) back in say Nov 2018, I was told it would be 1-2 hours (which wasn't going to work with my flight but c'est la vie) but they called me back in 10 minutes to admit me. The Club is not exactly the Air New Zealand Koru Club in Queenstown, NZ...but it will work!
Even the one time when I was turned away due to capacity constraints (Priority Pass) back in say Nov 2018, I was told it would be 1-2 hours (which wasn't going to work with my flight but c'est la vie) but they called me back in 10 minutes to admit me. The Club is not exactly the Air New Zealand Koru Club in Queenstown, NZ...but it will work!
Jun 4, 2019, 7:29 pm
#24
Join Date: Nov 2009
Posts: 157
Club at ATL (Int'l terminal) is filthy
Recently visited the Club at ATL (26 June) -- actually spent a few hours there -- and it is absolutely filthy! Crumbs all over the chairs and carpet, stains everywhere. They've also removed all bottled water -- even sparkling water at the bar -- and packaged snacks. They recently replaced the coffee machines -- from the machines with the plastic pouches to machines with digital screens -- but those are also filthy now (well, one of them is broken) and the little trays on which you put your cup aren't even level. A shame, as this is the only PP Lounge -- apart from the Minute Suites -- at ATL.
Embarrassing that this is what foreign visitors encounter in ATL's international terminal. Easily the most disgusting lounge I've ever visited -- and that's before accounting for the appalling low-quality food.
Embarrassing that this is what foreign visitors encounter in ATL's international terminal. Easily the most disgusting lounge I've ever visited -- and that's before accounting for the appalling low-quality food.
Last edited by ajl1239; Jun 4, 2019 at 7:41 pm Reason: additional detail
Jun 5, 2019, 6:12 pm
#26
Join Date: Oct 2005
Location: BFE
Posts: 92
I’m sitting there now wondering whether to stay. Every seat taken, altho in fairness it’s prime time to Europe. Dirty, they’ve also put in more tables which has reduced seating. The area to the left is now roped off for exclusive use of the airlines that contract with the club. Snacks are now in big jars; just watched a woman dip her hand in one. Water bottles gone. Very definitely cheapened since last visit.
Jun 5, 2019, 7:23 pm
#27
Join Date: Nov 2009
Posts: 157
Right, it was 26 May. And prior visits -- months ago -- were also dirty, but at least they had some free water bottles. Now there's almost no reason to visit at all, especially given that all the alcohol is behind a bar, which requires tipping.
Jun 5, 2019, 7:25 pm
#28
Join Date: Nov 2009
Posts: 157
I’m sitting there now wondering whether to stay. Every seat taken, altho in fairness it’s prime time to Europe. Dirty, they’ve also put in more tables which has reduced seating. The area to the left is now roped off for exclusive use of the airlines that contract with the club. Snacks are now in big jars; just watched a woman dip her hand in one. Water bottles gone. Very definitely cheapened since last visit.
Jun 5, 2019, 8:20 pm
#29
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,790
I agree it's a crap lounge though. I went once out of morbid curiosity a bit over a year ago and even in the mid morning it was probably 3/4 full, no real food. Left and went over to the SkyClub which is where I always go when at ATL.
Jun 20, 2019, 3:56 pm
#30
Join Date: Dec 2015
Location: SNA
Programs: MARRIOTT TITANIUM / HILTON GOLD / UA SILVER / AMEX PLAT
Posts: 609
Yeah, every seat is often taken. And the "roped off" part, which they don't actually care if you enter or not, is hardly any better. The snacks in big jars are disgusting, given passenger behavior. Water bottles gone -- even behind the bar -- as you noted. "New" coffee machines already broken. Just awful.