Air Berlin Files for Bankruptcy
Sep 14, 2017, 3:07 am
#256
Join Date: Dec 2006
Location: TXL,KIX,NRT
Programs: LH Sen, OW Sapphire, Skyteam Gold
Posts: 121
I can not tell you about flights in the future, but I had a biz flight from LAX to TXL on Tuesday which was cancelled due to the pilots calling in sick. I called AB in the US and they told me that they can rebook me on the LH flight on the same day in economy. As we booked business class I asked them if we can get seats in biz, the agent had to talk to her supervisor and finally rebooked us on AA to LHR in biz and then on Eurowings from LHR to Berlin in J ( which is their BEST class). Apart of no interline agreement between AA and Eurowings and having to change terminals in LHR this was an excellent alternative.
Sep 14, 2017, 5:21 am
#257
Join Date: Oct 2014
Location: Germany
Programs: *G, OWS
Posts: 214
Experienced the following yesterday:
While booking some AY flights for me, our corporate TA put my AB FFN into the reservation.
When I tried to reserve seats I was able to without any charges but was not able to save the reservation - I was always requested to input my FFN but unable to select AB.
TH AY helpline entered the FFN manually but I got the same error when trying to reserve seats. In the end they reserved the seats manually for me.
Looks as if the OW benefits are slowly disappearing...
While booking some AY flights for me, our corporate TA put my AB FFN into the reservation.
When I tried to reserve seats I was able to without any charges but was not able to save the reservation - I was always requested to input my FFN but unable to select AB.
TH AY helpline entered the FFN manually but I got the same error when trying to reserve seats. In the end they reserved the seats manually for me.
Looks as if the OW benefits are slowly disappearing...
Sep 14, 2017, 9:01 am
#258
Join Date: Jul 2001
Posts: 3,973
The DUS-BOS flight is now cancelled for the third day in a row; we're scheduled to take it home on Sept. 24, currently its last scheduled day of operation. I'd like to think that it will operate on its last scheduled day. We would go from FCO the day before and see friends. This is a paid ticket issued by AB and booked through a third-party agency.
if I'm doubtful that the flight will operate, I could book an AA award, on AA metal, from FCO, on 9/22 or 9/25, and I suppose I'd scrap the AB plans and could only claim a credit card chargeback if both AB flights are cancelled. This would take miles that we were hoping to use for next year's trip, and would call for hotel nights on both ends of the trip that we wouldn't otherwise have.
If we're stranded, we have some hope for help from the agency through which we booked the tickets, and insurance from Allianz where I'm not sure what the coverage would be. I asked on the Chase board about coverage for having used their Sapphire Preferred card, and it isn't as good as hoped as far as covering a walk-up fare in this case.
Anyway, I'd like to think that the flight will operate on its last day, but it's unpleasant to think of being stuck at DUS with many people trying to get to the U.S. Any advice here?
if I'm doubtful that the flight will operate, I could book an AA award, on AA metal, from FCO, on 9/22 or 9/25, and I suppose I'd scrap the AB plans and could only claim a credit card chargeback if both AB flights are cancelled. This would take miles that we were hoping to use for next year's trip, and would call for hotel nights on both ends of the trip that we wouldn't otherwise have.
If we're stranded, we have some hope for help from the agency through which we booked the tickets, and insurance from Allianz where I'm not sure what the coverage would be. I asked on the Chase board about coverage for having used their Sapphire Preferred card, and it isn't as good as hoped as far as covering a walk-up fare in this case.
Anyway, I'd like to think that the flight will operate on its last day, but it's unpleasant to think of being stuck at DUS with many people trying to get to the U.S. Any advice here?
Sep 14, 2017, 9:39 am
#259
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,606
The DUS-BOS flight is now cancelled for the third day in a row; we're scheduled to take it home on Sept. 24, currently its last scheduled day of operation. I'd like to think that it will operate on its last scheduled day. We would go from FCO the day before and see friends. This is a paid ticket issued by AB and booked through a third-party agency.
if I'm doubtful that the flight will operate, I could book an AA award, on AA metal, from FCO, on 9/22 or 9/25, and I suppose I'd scrap the AB plans and could only claim a credit card chargeback if both AB flights are cancelled. This would take miles that we were hoping to use for next year's trip, and would call for hotel nights on both ends of the trip that we wouldn't otherwise have.
If we're stranded, we have some hope for help from the agency through which we booked the tickets, and insurance from Allianz where I'm not sure what the coverage would be. I asked on the Chase board about coverage for having used their Sapphire Preferred card, and it isn't as good as hoped as far as covering a walk-up fare in this case.
Anyway, I'd like to think that the flight will operate on its last day, but it's unpleasant to think of being stuck at DUS with many people trying to get to the U.S. Any advice here?
if I'm doubtful that the flight will operate, I could book an AA award, on AA metal, from FCO, on 9/22 or 9/25, and I suppose I'd scrap the AB plans and could only claim a credit card chargeback if both AB flights are cancelled. This would take miles that we were hoping to use for next year's trip, and would call for hotel nights on both ends of the trip that we wouldn't otherwise have.
If we're stranded, we have some hope for help from the agency through which we booked the tickets, and insurance from Allianz where I'm not sure what the coverage would be. I asked on the Chase board about coverage for having used their Sapphire Preferred card, and it isn't as good as hoped as far as covering a walk-up fare in this case.
Anyway, I'd like to think that the flight will operate on its last day, but it's unpleasant to think of being stuck at DUS with many people trying to get to the U.S. Any advice here?
Sep 14, 2017, 11:13 am
#260
Join Date: Jan 2003
Posts: 185
I also have a AB flight; BOS - DUS- BER on 18th September and returning on 24th DUS-BOS. If they do not cancel, I cannot book another flight. What is the best thing to do now ?
The third party ( justfly.com) says they cannot do much since the flight is still not canceled.
Can you claim a credit card chargeback if the flights were not canceled on my date of travel?
The third party ( justfly.com) says they cannot do much since the flight is still not canceled.
Can you claim a credit card chargeback if the flights were not canceled on my date of travel?
Last edited by sunrise; Sep 14, 2017 at 11:30 am
Sep 14, 2017, 12:53 pm
#262
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
The DUS-BOS flight is now cancelled for the third day in a row; we're scheduled to take it home on Sept. 24, currently its last scheduled day of operation. I'd like to think that it will operate on its last scheduled day. We would go from FCO the day before and see friends. This is a paid ticket issued by AB and booked through a third-party agency.
if I'm doubtful that the flight will operate, I could book an AA award, on AA metal, from FCO, on 9/22 or 9/25, and I suppose I'd scrap the AB plans and could only claim a credit card chargeback if both AB flights are cancelled. This would take miles that we were hoping to use for next year's trip, and would call for hotel nights on both ends of the trip that we wouldn't otherwise have.
If we're stranded, we have some hope for help from the agency through which we booked the tickets, and insurance from Allianz where I'm not sure what the coverage would be. I asked on the Chase board about coverage for having used their Sapphire Preferred card, and it isn't as good as hoped as far as covering a walk-up fare in this case.
Anyway, I'd like to think that the flight will operate on its last day, but it's unpleasant to think of being stuck at DUS with many people trying to get to the U.S. Any advice here?
if I'm doubtful that the flight will operate, I could book an AA award, on AA metal, from FCO, on 9/22 or 9/25, and I suppose I'd scrap the AB plans and could only claim a credit card chargeback if both AB flights are cancelled. This would take miles that we were hoping to use for next year's trip, and would call for hotel nights on both ends of the trip that we wouldn't otherwise have.
If we're stranded, we have some hope for help from the agency through which we booked the tickets, and insurance from Allianz where I'm not sure what the coverage would be. I asked on the Chase board about coverage for having used their Sapphire Preferred card, and it isn't as good as hoped as far as covering a walk-up fare in this case.
Anyway, I'd like to think that the flight will operate on its last day, but it's unpleasant to think of being stuck at DUS with many people trying to get to the U.S. Any advice here?
I will start with contacting the third party agency that you booked the ticket with and see what they say. Many travelers will be left stranded if AB disappears, and they will need to be re-routed. Best to have an option on hand now, than scramble to get a last minute one that might not be desirable.
It does look like Chase coverage only reimburse you on non-refundable travel but does not arrange for new travel. Citi Prestige coverage, on the other hand, covers new travel arrangements.
Sep 14, 2017, 4:39 pm
#266
Join Date: Sep 2017
Posts: 13
I wish there would be more clarity with the post 9/25 Flights to DUS. I have a flight leaving 9/30 from SFO and returning 10/9. If you go to their website and put anything post 9/25 in their booking engine (SFO, LAX, etc), you get only Flex tickets, which is a bad sign. I wish they would just cancel the damn things already if thats is what they are going to do.
Sep 14, 2017, 5:33 pm
#267
Join Date: Jan 2003
Posts: 185
I am bewildered by AB did not cancel flights BOS-DUS (departing at 6:55PM) in the morning when they knew that DUS-BOS flight was canceled. There is no way a BOS-DUS flight could fly if the arriving aircraft was canceled. They are playing some game which I do not understand. 3 days in a row.
Sep 14, 2017, 5:52 pm
#268
Join Date: Apr 2008
Posts: 8
I am bewildered by AB did not cancel flights BOS-DUS (departing at 6:55PM) in the morning when they knew that DUS-BOS flight was canceled. There is no way a BOS-DUS flight could fly if the arriving aircraft was canceled. They are playing some game which I do not understand. 3 days in a row.
Sep 14, 2017, 6:08 pm
#269
Join Date: Jan 2003
Posts: 185
yes, you are right, BOS-DUS in the air now.
Based on the current situation, do you think they will cooperate with putting me on the next flight from DUS - TXL, as I only have 60 minutes layover and I may miss my connection which is still in AB.
Based on the current situation, do you think they will cooperate with putting me on the next flight from DUS - TXL, as I only have 60 minutes layover and I may miss my connection which is still in AB.
Sep 14, 2017, 6:41 pm
#270
Join Date: Dec 2016
Programs: DL PM, HH Diamond
Posts: 26
I jut called Citi to dispute the charge of Air Berlin (booking of the flight) under the Fair Credit Billing Act. You have 60 days to dispute a charge from booking if your flight is cancelled and Air Berlin doesn’t provide you the service.
I have not filed a claim with Citi Prestige yet to cover cancelation fee of the hotel for example. What do you mean by covering new travel arrangements? I arranged a similar flight for ~800$ more expensive...
Thanks !