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Old May 18, 17, 2:12 am   #1
formerly wazow
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Join Date: Jan 2012
Location: Kuala Lumpur
Programs: SK EBD (*G), AB Plat (OWE)
Posts: 1,724
AB sends delay SMSs for a flight I never booked

Today I got 2 update messages about delays of AB6021 (in German). I never flown this route, I am not in the vicinity of the OD airports and I am sure I have not booked it (no reason to do that). So what is going on?

1. AB IT mess? Anybody else seeing it?
2. Someone is using my topbonus account?

Should I be worried?

Too bad AB6021 arrived less than 2 hours delayed. Perhaps, I could have claimed compensation
SK2751 is offline   Reply With Quote
Old May 18, 17, 3:04 am   #2
  
Join Date: Nov 2007
Location: Berlin DE
Programs: TopBonus, Miles&More
Posts: 71
I heard the same thing happened to a colleague. Informed via SMS about a flight he never booked. My only experience was receiving an SMS in the taxi on the way to the airport that my flight had been cancelled. When I arrived, however, the check in staff assured me my flight had not been cancelled - it was just an unfortunate mistake.

Looks like there are still a few bugs in their notification system....
William13 is offline   Reply With Quote
Old May 18, 17, 9:42 am   #3
formerly wazow
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Join Date: Jan 2012
Location: Kuala Lumpur
Programs: SK EBD (*G), AB Plat (OWE)
Posts: 1,724
I relax then
SK2751 is offline   Reply With Quote
Old May 19, 17, 1:16 am   #4
  
Join Date: Mar 2007
Location: MUC
Programs: LH FTL, UA Premier, AF Gold
Posts: 468
Or some other random passenger just made a simple typo when entering their phone number into their booking...
TT-Jones is offline   Reply With Quote
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