Booking with miles : online tool issue & pricing
#1
Original Poster
Join Date: Jun 2007
Location: Paris
Programs: Flyingblue Platinum, All Accor Platinum, M&M Senator
Posts: 316
Booking with miles : online tool issue & pricing
Hello
I have a question on miles redemption for an Airberlin operated flight.
I would like to book a Olbia - Saarbrucken via Tegel (direct flight does not exist).
Now looking at the options offered online I can see there are available seats for the day I want to book.
- There is only one OLB TXL on that day so no question here
- But there are many TXL SCN available. The Airberlin online tool allows be to book in one PNR only the worst combination available (layover in TXL of 4 hours)
Now I also saw that all the flight between TXL and SCN in that day can be booked with miles.
Booking the combination with the long layover costs 17500 miles including taxes
Making 2 booking would cost me 17500 miles for the international segment and 15000 miles for the national one = 32500 miles
Do you know if this is a common issue on AB? Is this a strategy to oblige me to make 2 separate booking that would cost me twice as much as one booking?
I have a question on miles redemption for an Airberlin operated flight.
I would like to book a Olbia - Saarbrucken via Tegel (direct flight does not exist).
Now looking at the options offered online I can see there are available seats for the day I want to book.
- There is only one OLB TXL on that day so no question here
- But there are many TXL SCN available. The Airberlin online tool allows be to book in one PNR only the worst combination available (layover in TXL of 4 hours)
Now I also saw that all the flight between TXL and SCN in that day can be booked with miles.
Booking the combination with the long layover costs 17500 miles including taxes
Making 2 booking would cost me 17500 miles for the international segment and 15000 miles for the national one = 32500 miles
Do you know if this is a common issue on AB? Is this a strategy to oblige me to make 2 separate booking that would cost me twice as much as one booking?
#2
Join Date: Apr 2008
Location: Gdynia, Poland
Posts: 631
I suggest you call them and try to make booking which fits your requirements. I've experienced many times that their online tool shows only small part of possible connections and it's much better to deal with call center agent.
#3
Original Poster
Join Date: Jun 2007
Location: Paris
Programs: Flyingblue Platinum, All Accor Platinum, M&M Senator
Posts: 316
Just called.
No effort made and answer was quick: only combinations available are those shown in the online tool.
I called teh Platinum call center
No effort made and answer was quick: only combinations available are those shown in the online tool.
I called teh Platinum call center
#4
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
I see now it is possible to book IB award flights online via Topbonus. But it looks like only Y is shown, for J still need to call... Anyone seen IB J available online?
#5
Join Date: Jul 2013
Posts: 286