AB new seating policy?
Feb 17, 2016, 12:40 pm
#76
Join Date: Oct 2008
Location: ZRH / SIN
Programs: FB Ulti, QR-Gold (OWS), TK *Gold, Bonvoy Ambassadort Elite, GHA Titanium, Accor Platinum
Posts: 530
I still don't understand why AB are so reluctant to let status passengers choose seats from the time of booking, as at the end of the day those passengers are likely to get the seats anyway. I can't imagine that many non-status passengers are going to pay for the front row seats.
Mar 2, 2016, 10:08 am
#77
Join Date: Jun 2012
Location: HK
Posts: 103
It's my first time flying with AB, please pardon my naive question.
I've a Business class redemption with CX Asiamiles. My connecting flight DUS-CPH have Y only. I tried to select seats in AB website and found it allows me to choose any seats (first four rows and XL seats) and the cost shows as €0.00.
What make me puzzled is that I must enter credit card info to proceed to confirm the seat selection. Pay for €0?
Can anyone confirm is it normal?
I've a Business class redemption with CX Asiamiles. My connecting flight DUS-CPH have Y only. I tried to select seats in AB website and found it allows me to choose any seats (first four rows and XL seats) and the cost shows as €0.00.
What make me puzzled is that I must enter credit card info to proceed to confirm the seat selection. Pay for €0?
Can anyone confirm is it normal?
Mar 13, 2016, 12:55 pm
#80
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Mar 19, 2016, 6:50 am
#81
Join Date: Mar 2016
Programs: Oneworld (BAEC Silver)
Posts: 27
hey,
so I called AB customer service reservations hotline yesterday and the rep told me that XL seats are free for oneworld sapphire and emerald. this seems a bit different than what people are saying here! seems like you would have to call them up though if their online seat selection doesn't work. it's a bit of pain, because i would never fly airberlin if i could avoid it in normal economy - worst legroom of all time - so i would only want to fly AB if i could guaranteed sit in XL seats free of charge.
anyone have experience getting free XL seats as OWS? thanks!
so I called AB customer service reservations hotline yesterday and the rep told me that XL seats are free for oneworld sapphire and emerald. this seems a bit different than what people are saying here! seems like you would have to call them up though if their online seat selection doesn't work. it's a bit of pain, because i would never fly airberlin if i could avoid it in normal economy - worst legroom of all time - so i would only want to fly AB if i could guaranteed sit in XL seats free of charge.
anyone have experience getting free XL seats as OWS? thanks!
Mar 19, 2016, 9:44 am
#82
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
hey,
so I called AB customer service reservations hotline yesterday and the rep told me that XL seats are free for oneworld sapphire and emerald. this seems a bit different than what people are saying here! seems like you would have to call them up though if their online seat selection doesn't work. it's a bit of pain, because i would never fly airberlin if i could avoid it in normal economy - worst legroom of all time - so i would only want to fly AB if i could guaranteed sit in XL seats free of charge.
anyone have experience getting free XL seats as OWS? thanks!
so I called AB customer service reservations hotline yesterday and the rep told me that XL seats are free for oneworld sapphire and emerald. this seems a bit different than what people are saying here! seems like you would have to call them up though if their online seat selection doesn't work. it's a bit of pain, because i would never fly airberlin if i could avoid it in normal economy - worst legroom of all time - so i would only want to fly AB if i could guaranteed sit in XL seats free of charge.
anyone have experience getting free XL seats as OWS? thanks!
