Compensation for broken IFE?

Old Mar 15, 15, 5:37 pm
  #1  
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Join Date: Jan 2013
Location: Here
Programs: BAEC Silver, Hilton Gold, Alitalia STE+
Posts: 95
Compensation for broken IFE?

Hello!

Does anybody have any experience of claiming back anything from AB for a broken IFE system?

Just come off a 9 hour CUN-DUS with no sound in my headphones...

Purser told me they knew about problem when they arrived but couldn't do anything about it.

Thanks!

Matt
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