May 12, 2014, 10:52 pm
Last edit by: hillrider
As of 9 May 2014, The last Airbus A330-200 has recently being fitted with airberlin’s all-new Business Class. This means that airberlin is now the only German airline with complete horizontal FullFlat seats on every Business Class long-haul flight. Thanks to the mainly single-seat arrangement guests can enjoy even more privacy and access to the aisle from any seat. Gourmet menus and premium wines from Sansibar round off a premium travel experience. Source
New new J coming to airberlin
Mar 8, 2012, 3:44 pm
#1
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New new J coming to airberlin
So, the current new J (ex-LX) is outdated right now, even not all planes are fitted with it yet.
Etihad forced AB to use new, lie-flat seats which will be installed at the end of 2012.
The AB spokeswoman today wondered how this picture leaked from their internal sources, but she confirmed the fact that this will be the new seat
As you see on the picture, the configuration will be 1-2-1 which is even better than the new LH J seat. It seems that this will be the same seat EY uses right now in their Business Class.
Etihad forced AB to use new, lie-flat seats which will be installed at the end of 2012.
The AB spokeswoman today wondered how this picture leaked from their internal sources, but she confirmed the fact that this will be the new seat
As you see on the picture, the configuration will be 1-2-1 which is even better than the new LH J seat. It seems that this will be the same seat EY uses right now in their Business Class.
Mar 9, 2012, 5:09 am
#4
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Mar 9, 2012, 5:51 am
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This is very good news - they should position their product higher than LH is to be able to seriously compete for the corporate segment. They could then introduce a premium eco for the more price sensitive customers.
LH's appalling product management (NEK, new business class) actually provides an excellent window of opportunity for AB. Let's see if they'll be able to use it...
LH's appalling product management (NEK, new business class) actually provides an excellent window of opportunity for AB. Let's see if they'll be able to use it...
Mar 10, 2012, 3:45 pm
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This is very good news - they should position their product higher than LH is to be able to seriously compete for the corporate segment. They could then introduce a premium eco for the more price sensitive customers.
LH's appalling product management (NEK, new business class) actually provides an excellent window of opportunity for AB. Let's see if they'll be able to use it...
LH's appalling product management (NEK, new business class) actually provides an excellent window of opportunity for AB. Let's see if they'll be able to use it...
But instead of preparing themselves by upscaling their hotline capacities and finding solutions for apologizing if something goes wrong (what always happens during a big change) they are practically unavailable for significant periods of time and you should not think about a real apology and a customer orientated reaction.
These things would cost AB some money but it wouldn't actively drive away customers who are upset about ABs behaviour.
At the moment I have four flights booked during the next two months and these fligths will show if AB has become a real network carrier.
S.
Mar 10, 2012, 4:46 pm
#9
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Mar 11, 2012, 12:36 am
#10
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BTW: AB seems not to be able to book C on AA feeders. Personally I dont care for 2-3h on coach, but want my pampering on the x-atalantic. Last time I booked separate BER-JFK with AB in C and JFK-AUS with AA in Y. After 4hr delay I ended up in NYC, having missed my (once a day) flight. AB didnt care at all, even i was top tier customer. Only AA was helpful and apologized on AB's behalf. Expect a crowded C and lousy CRM.
...wondering how I should book BER-YUL next month.
Mar 11, 2012, 10:13 am
#11
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Biz seat hardware is extremely expensive so I think it would not be reasonable to expect another upgrade after the just introduced 2nd hand LX biz seats. But it would have been a good move to have better biz seats available than LH can offer and introduce those quickly fleet-wide instead of the roulette that customers play with LHs new seat for the next 4-5 years.
At least offering a real good quality seat to AUH is a very welcome choice now for my flights towards asia on AB/EY.
At least offering a real good quality seat to AUH is a very welcome choice now for my flights towards asia on AB/EY.
Mar 11, 2012, 11:27 am
#12
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At least offering a real good quality seat to AUH is a very welcome choice now for my flights towards asia on AB/EY.
Last edited by bobberle101; Mar 11, 2012 at 10:27 pm
Mar 13, 2012, 9:10 am
#13
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J/C only, but I'd second that. Not only SFO-DUS but also other long hauls they tend to upgrade Y. Sometimes even having to serve Y food to the lucky ones.
BTW: AB seems not to be able to book C on AA feeders. Personally I dont care for 2-3h on coach, but want my pampering on the x-atalantic. Last time I booked separate BER-JFK with AB in C and JFK-AUS with AA in Y. After 4hr delay I ended up in NYC, having missed my (once a day) flight. AB didnt care at all, even i was top tier customer. Only AA was helpful and apologized on AB's behalf. Expect a crowded C and lousy CRM.
...wondering how I should book BER-YUL next month.
BTW: AB seems not to be able to book C on AA feeders. Personally I dont care for 2-3h on coach, but want my pampering on the x-atalantic. Last time I booked separate BER-JFK with AB in C and JFK-AUS with AA in Y. After 4hr delay I ended up in NYC, having missed my (once a day) flight. AB didnt care at all, even i was top tier customer. Only AA was helpful and apologized on AB's behalf. Expect a crowded C and lousy CRM.
...wondering how I should book BER-YUL next month.
Mar 14, 2012, 1:10 pm
#15
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All I can say is wow! Finally Air Berlin has become a real threat to Lufthansa with a cabin product that is far better in business and AT LEAST on pair in the economy class. I hope that the new new lie-flat business seat will not only be available on the AUH route - this would be a shame as there would be MANY customers willing to try it.
The only thing I'm hoping for at the moment are flights from Berlin to Amsterdam!!!
The only thing I'm hoping for at the moment are flights from Berlin to Amsterdam!!!