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Flying BOS-DUS-NUE in business, concerned about luggage

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Old Jul 7, 17, 9:28 am
  #1
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Join Date: Nov 2012
Posts: 949
Flying BOS-DUS-NUE in business, concerned about luggage

Too many horror stories about lost checked in luggage on air berlin... is this something that's still going on?
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Old Jul 7, 17, 11:50 am
  #2
 
Join Date: Oct 2004
Location: WRO, AQP
Programs: LatamPass Gold, SAS EBB, M&M
Posts: 556
When you check AB facebook page and read the passengers' messages, you'll see that lost luggage is still a major issue. I am travelling TXL-MUC in August; in MUC I connect to an AA flight to PHL (the same reservation), and I really need to have my bag because I will be travelling around quite a bit. I would gladly avoid AB and its mess at TXL by flying IB via MAD or even BA via LHR and connect from there to an AA flight, but unless there is a major schedule change or AB stops operating, this does seem an option.
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Old Jul 8, 17, 7:22 am
  #3
formerly wazow
 
Join Date: Jan 2012
Location: Kuala Lumpur
Programs: SK EBD (*G), AB Plat (OWE)
Posts: 1,740
Does anybody now how is lost luggage handling in DUS? I mostly recall complaints about TXL ...
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Old Jul 9, 17, 5:26 am
  #4
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Location: a proud member of FT since 05-05-1998
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It only was a TXL problem...but not any-more!
Reason was a change in the ground-handling company.
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Old Jul 14, 17, 9:08 am
  #5
 
Join Date: Jan 2008
Location: NYC, DUS
Programs: SPG Platinum, HHonors Gold, Priority Club Platinum, LH SEN, Air Berlin Gold, Sixt Platinum
Posts: 498
You're connecting though DUS - should be an easy one.
TXL was never planned as hub airport... only P2P.
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Old Jul 21, 17, 6:54 pm
  #6
 
Join Date: Jul 2006
Location: DCA
Programs: AA EXP, HH Diamond, Marriott/SPG Gold
Posts: 853
Originally Posted by wazow View Post
Does anybody now how is lost luggage handling in DUS? I mostly recall complaints about TXL ...
Extremely poor. As I posted on another thread, I lost my luggage connecting through DUS 10 days ago. It is impossible to contact the lost luggage and baggage handling staff at DUS, and AB has been completely useless... I've learned my lesson, and will avoid AB in the future.
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