Flying BOS-DUS-NUE in business, concerned about luggage
#2
Join Date: Oct 2004
Location: WRO, AQP
Programs: LatamPass Gold, SAS EBB, M&M
Posts: 674
When you check AB facebook page and read the passengers' messages, you'll see that lost luggage is still a major issue. I am travelling TXL-MUC in August; in MUC I connect to an AA flight to PHL (the same reservation), and I really need to have my bag because I will be travelling around quite a bit. I would gladly avoid AB and its mess at TXL by flying IB via MAD or even BA via LHR and connect from there to an AA flight, but unless there is a major schedule change or AB stops operating, this does seem an option.
#6
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Extremely poor. As I posted on another thread, I lost my luggage connecting through DUS 10 days ago. It is impossible to contact the lost luggage and baggage handling staff at DUS, and AB has been completely useless... I've learned my lesson, and will avoid AB in the future.