AB7473 Recent Delays
#16
Join Date: Mar 2007
Location: MUC
Programs: LH SEN, SQ Gold
Posts: 479
Do not even bother with the Airline. File your claim directly here
Flightright
They take of all the discussions it airberlin.
Flightright
They take of all the discussions it airberlin.
AB is currently quite cooperative in paying due compensation, hence no need to waste a huge cut to a handling agent for a pretty straight-forward case.
#17
Join Date: Oct 2007
Location: Munich, Germany
Programs: Miles&More Blue, SPG Silver
Posts: 3,376
No, but I know some friends who terrible experiences with airlines not willing to pay or to delay the process. When they handed the claim over to flightright the claim was processed within a short time. Of course you pay 25% for this service but it reduces the stress with airline significantly.
#18
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
Sounds like they can DIY and if it fails, hand it over to a EC261/2004 claim specialist. 25% of 9 claims of €600 is a lot when essentially it is one claim copy and paste 8 more times.