I received a survey from airberlin

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Old May 5, 17, 8:37 am
  #1
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Join Date: Jul 2016
Location: ALC, MAD, Germany, Europe
Programs: AB topbonus Gold, IB+
Posts: 32
I received a survey from airberlin

I have received a survey with so many questions about my last flight. I have flown with them for a year, I am topbonus gold and this is the first one I receive. It seems they want to improve or save the business. I think it is too late...

They ask thinks like: did the priority label on your luggage work and you were the first one to get your luggage? So funny...

Last edited by spanishflyer; May 5, 17 at 8:39 am Reason: add
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Old May 5, 17, 9:58 am
  #2
 
Join Date: Apr 2016
Programs: BAEC Gold
Posts: 151
I've flown nine legs with them as Ruby/Sapphire since August and got four of those surveys, plus one inquiring about my satisfaction with my claim for compensation.

Mind you, at least they're fairly short (if thorough) click-through affairs, so I don't mind answering them if I have time. I've given up on BA's surveys that want you to write half an essay for every other question.
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