Posting missing *A points to Airpoints
Nov 5, 2007, 5:50 pm
#1
Original Poster
Join Date: Jun 2007
Location: New Zealand
Programs: AC Aeroplan, ANZ Airpoints
Posts: 43
Posting missing *A points to Airpoints
In case anyone is having the same problems I am, I finally phoned Air NZ and was told the webpage for posting missing*A miles to Airpoints is not working properly and won't be fixed until at least Nov. 14. When you enter all your info, and click OK, it looks like it accepted your posting, but nothing really happens. If it was working properly, it would take you to a new webpage to confirm your entry. The woman on the phone told me I can wait until after the 14th or I can mail in the boarding passes. However wouldn't it make sense to put a note on the webpage?
Nov 6, 2007, 1:17 am
#4
Join Date: Aug 2005
Location: WLG
Programs: NZ*GE
Posts: 169
I had problems last week with both partner and Air NZ own flights not being accepted by the system. Also the other month I gifted a reward and the person did not get the upgrade and the reward did not get re credited without an email reminder - so there seem to be problems generally at the moment
Nov 6, 2007, 3:57 am
#5
Join Date: Dec 2006
Location: NZ
Programs: NZ Gold, BA Gold, QF Silver, IHG Platinum Elite Ambassador, Accor Diamond
Posts: 1,048
*A airpoints accrual
One question I have for this board. What sort of delay do you face in actually seeing other *A partner flight airpoints credited to your NZ Airpoints account?
I find BMI one of the worst, I flew BMI in January and only got the points in July, when I was thinking about finally sending the damned boarding pass off to NZ. I'm about to fly BMI again and wonder if I wont get the points till May!! Austrian by contrast gave me points a few days after the flight. SAS took just over a week. United also about just over a week.
I find BMI one of the worst, I flew BMI in January and only got the points in July, when I was thinking about finally sending the damned boarding pass off to NZ. I'm about to fly BMI again and wonder if I wont get the points till May!! Austrian by contrast gave me points a few days after the flight. SAS took just over a week. United also about just over a week.
Nov 10, 2007, 11:39 pm
#7
Join Date: Mar 2004
Location: NYC, BLR, LHR, SIN and a few others
Programs: UA 1K 1.01 MM
Posts: 1,245
One question I have for this board. What sort of delay do you face in actually seeing other *A partner flight airpoints credited to your NZ Airpoints account?
I find BMI one of the worst, I flew BMI in January and only got the points in July, when I was thinking about finally sending the damned boarding pass off to NZ. I'm about to fly BMI again and wonder if I wont get the points till May!! Austrian by contrast gave me points a few days after the flight. SAS took just over a week. United also about just over a week.
I find BMI one of the worst, I flew BMI in January and only got the points in July, when I was thinking about finally sending the damned boarding pass off to NZ. I'm about to fly BMI again and wonder if I wont get the points till May!! Austrian by contrast gave me points a few days after the flight. SAS took just over a week. United also about just over a week.
tht
Nov 11, 2007, 2:23 am
#8
Original Poster
Join Date: Jun 2007
Location: New Zealand
Programs: AC Aeroplan, ANZ Airpoints
Posts: 43
Actually up until this glitch with NZ's website, I was finding my *A partner flights posting quickly and when a couple were missed, I used the ANZ website to request those segments be credited to Airpoints and I noticed it only took about 10 days.
Nov 14, 2007, 12:47 pm
#10
Original Poster
Join Date: Jun 2007
Location: New Zealand
Programs: AC Aeroplan, ANZ Airpoints
Posts: 43
In case anyone is having the same problems I am, I finally phoned Air NZ and was told the webpage for posting missing*A miles to Airpoints is not working properly and won't be fixed until at least Nov. 14. When you enter all your info, and click OK, it looks like it accepted your posting, but nothing really happens. If it was working properly, it would take you to a new webpage to confirm your entry. The woman on the phone told me I can wait until after the 14th or I can mail in the boarding passes. However wouldn't it make sense to put a note on the webpage?
