Rejected request for FF seating as Premier Platinum, MileagePlus
Apr 25, 23, 2:03 am
#1
Original Poster
Join Date: Apr 2011
Programs: Airpoints, HHONORS GOLD VIP, Aclub Gold
Posts: 744
Rejected request for FF seating as Premier Platinum, MileagePlus
Got in touch with Air NZ today to kindly request access to FF seating on a few flights upcoming using my United *G. Was told no.. didn't argue as it's not a published benefit. Shame.
Apr 25, 23, 2:53 am
#3
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,618
As a TG*G for many years I appreciated this from NZ staff as it is not a *A benefit. Indeed, I had access to the ff seat maps until a year or so ago.
But it seems there has been a removal of flexibility/discretion for agents to do this. Pity.
But it seems there has been a removal of flexibility/discretion for agents to do this. Pity.
Apr 25, 23, 4:15 am
#4
Join Date: Dec 2001
Location: Auckland, New Zealand
Programs: NZ *G
Posts: 407
Other Star Alliance carriers dont offer this, so I have no issue with Air NZ sticking to the rules. Its nice to see a post that is informative and not complaining, so sorry to OP that Air NZ hasnt offered it anyway. I hope you have a good flight.
Apr 25, 23, 4:23 am
#5
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 5,908
Even though it's not a *G benefit United used to offer Economy Plus seating for *G if your asked nicely at check-in but stopped doing that around 2018 or so.
Apr 26, 23, 2:27 am
#6
Join Date: Dec 2012
Location: New Zealand
Programs: Air NZ *E
Posts: 124
Used to also be able to politely request upgrade to J at the gate on United as *G in the past - this also ended around the same time. Was very much YMMV, but always greatly appreciated when it happened.
Apr 26, 23, 3:00 am
#8
Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 706
Apr 26, 23, 7:32 pm
#10
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 5,908
Interesting.. I just always used to ask at Premier check-in and they're normally do it subject to space.
On my last flights which were a couple in 2018 and a couple in 2019 they all said no and that they didn't do this any longer.
On my last flights which were a couple in 2018 and a couple in 2019 they all said no and that they didn't do this any longer.
Apr 26, 23, 7:38 pm
#11
Join Date: Sep 2017
Posts: 161
Humm granted I haven't done any post-pandemic travel on UA so would appreciate any recent updates as well
Apr 26, 23, 7:50 pm
#13
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,763
One time the agent refused and just copied and pasted *G benefits from the website. I just tried again and the next one did it no issues.
Apr 29, 23, 3:38 pm
#14
Join Date: Mar 2019
Location: Wellington, New Zealand
Programs: Air New Zealand Gold Elite
Posts: 31
