Rant: short haul food vs competitors
#1
Original Poster
Join Date: Apr 2019
Posts: 73
Rant: short haul food vs competitors
Ok so there are perhaps no true competitors to some destinations. But seriously haven recently flown economy QF and Qatar to Australia - their economy food is miles ahead of Air NZ. A different universe even. Even go so far to say their economy food better than NZ BP. (As a main course comparison)
I know so many of us and myself continue to fly NZ irrationally. I just don't understand why it has to be so bad. I do, but I just don't want it to be that way... If that makes sense!
I recently took a $2 Cup A Soup on a TT flight and enjoyed it more than the greasy slop served as a meal
I know so many of us and myself continue to fly NZ irrationally. I just don't understand why it has to be so bad. I do, but I just don't want it to be that way... If that makes sense!
I recently took a $2 Cup A Soup on a TT flight and enjoyed it more than the greasy slop served as a meal
#2
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 676
Have to agree. The breakfast in particular is total slop. Maybe $2 which is criminal given the cost of moving to 'The Works'. Always feels pretty cynical on the part of NZ.
However, the last business class meal I had on QF across the Tasman (breakfast) felt very much like the NZ breakfast from 'The Works' on crockery. QF has really pulled down its quality up front for Tasman flying.
However, the last business class meal I had on QF across the Tasman (breakfast) felt very much like the NZ breakfast from 'The Works' on crockery. QF has really pulled down its quality up front for Tasman flying.
#3
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 5,438
Apart from a RU used to WD to save wasting it I haven't had a meal to Aussie in probably 10 years in economy ex WLG which is normally 6+ trips per year.
I couldn't care less about the food and I'll suggest (no doubt controversially) that most people simply don't care either. Only around 35-40% of people get a meal and very few go to HVC seats.
I couldn't care less about the food and I'll suggest (no doubt controversially) that most people simply don't care either. Only around 35-40% of people get a meal and very few go to HVC seats.
#4
Join Date: Jan 2016
Posts: 2,060
Apart from a RU used to WD to save wasting it I haven't had a meal to Aussie in probably 10 years in economy ex WLG which is normally 6+ trips per year.
I couldn't care less about the food and I'll suggest (no doubt controversially) that most people simply don't care either. Only around 35-40% of people get a meal and very few go to HVC seats.
I couldn't care less about the food and I'll suggest (no doubt controversially) that most people simply don't care either. Only around 35-40% of people get a meal and very few go to HVC seats.
#5
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 602
For GDS booked flights, classes P, K, X, & G are all Seat+Bag. Classes S, L, T, W, V, Q, H, M, B, & Y all book into the Works (Works Deluxe can be booked as a fare override). Seat Only fares on TT flights are not able to booked through the GDS. For flights booked on the Air NZ website however, classes S through Y can be booked as any product (Seat, Seat+Bag, Works, Works Deluxe [subject to DLX availability]).
Also, many large corporates have a requirement that 'full service' is booked regardless of whether the traveller needs/wants it.
#6
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 5,438
I always tend to look at the meal sheet taped to the trolley simply out of curiosity if it's stopped next to me during service, my last flight back from Melbourne had something like 53 meals on a chokka flight so that's actually under 1/3 of pax opting for a meal.
#7
Join Date: Jan 2016
Posts: 2,060
I think you've misread my comment. I was saying often very few in HVC seats get meals, so unless people are refusing meals when offered then the simple answer to your question is probably very few.
I always tend to look at the meal sheet taped to the trolley simply out of curiosity if it's stopped next to me during service, my last flight back from Melbourne had something like 53 meals on a chokka flight so that's actually under 1/3 of pax opting for a meal.
I always tend to look at the meal sheet taped to the trolley simply out of curiosity if it's stopped next to me during service, my last flight back from Melbourne had something like 53 meals on a chokka flight so that's actually under 1/3 of pax opting for a meal.
#8
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 602
I personally usually book Seat Only TT and then use APD/RUs to upgrade to BP. If my UGs are unlikely to clear (say, on the 787 v1 with 18x BP), then I just pay for BP. People I know do the same except instead of paying for BP if it's unlikely they'll get their UGs, they just pay to upgrade to Seat+Bag when they OLCI if luggage is needed.
#9
Join Date: Jan 2016
Posts: 2,060
I personally usually book Seat Only TT and then use APD/RUs to upgrade to BP. If my UGs are unlikely to clear (say, on the 787 v1 with 18x BP), then I just pay for BP. People I know do the same except instead of paying for BP if it's unlikely they'll get their UGs, they just pay to upgrade to Seat+Bag when they OLCI if luggage is needed.
And only AKL has that option.
#10
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 8,632
But otherwise I just go direct ex-WLG in Y and eat in the lounge prior. Or go QF ...
#13
Join Date: Jan 2011
Posts: 605
I have access to QF First Lounge, so I am pretty well fed and watered with real Champagne by the time I board to worry about food.
NZ lounge on the other hand, there's a bit of rabbit food here and there, sometimes a tablespoon or two from the casserole dish, rarely anything I would really assemble as a full meal.
When I land, I have a long drive to my hotel outside the city. A decent meal on the plane, is getting scarce (even on BP), goes a long way.
I really don't get cost cutting on BP.
Where revenue extraction from customers is high, the damage on the brand by being cheap, potentially outweighs any savings.
NZ lounge on the other hand, there's a bit of rabbit food here and there, sometimes a tablespoon or two from the casserole dish, rarely anything I would really assemble as a full meal.
When I land, I have a long drive to my hotel outside the city. A decent meal on the plane, is getting scarce (even on BP), goes a long way.
I really don't get cost cutting on BP.
Where revenue extraction from customers is high, the damage on the brand by being cheap, potentially outweighs any savings.
#15
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 676
I actually want the meal on the first flight of the day. I am often up at 3 to catch the 06.00. The lounge offering is too early for me so the onboard meal is important to me as I'm straight off to the city on arrival. Departing is a different matter as the lounge can and does satisfy. Depending on the airline I get the NZ lounge of the QF First lounge and both are solid in SYD/MEL/BNE.
I just hate the way NZ use the Works purely as a revenue stream rather than a service -
I flew Air Baltic whilst in Europe end of last year and you could order a hot meal prior to departure. The quality was excellent and they offered bundles (meal+wine etc). It came in a Qantas-style box but was far superior than the prison food QF serves in Y. In fact it feels like the former Y tray food we used to have is now the standard for J on QF.across the Tasman. The cynically decided that NZ should get domestic Aus food service to save cash and have been laughing since.
I just hate the way NZ use the Works purely as a revenue stream rather than a service -
I flew Air Baltic whilst in Europe end of last year and you could order a hot meal prior to departure. The quality was excellent and they offered bundles (meal+wine etc). It came in a Qantas-style box but was far superior than the prison food QF serves in Y. In fact it feels like the former Y tray food we used to have is now the standard for J on QF.across the Tasman. The cynically decided that NZ should get domestic Aus food service to save cash and have been laughing since.