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Flight paid with Airpoints but Gold Status on Another Airline

Flight paid with Airpoints but Gold Status on Another Airline

Old Dec 27, 22, 12:37 am
  #1  
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Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Silver (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
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Flight paid with Airpoints but Gold Status on Another Airline

I used my Airpoints to pay for a domestic flight tomorrow morning. I'm *A Gold via TAP, but when I change the FF details on the reservation or online check-in, it reverts back to my (no status) Airpoints number.

Will I be able to access the domestic lounge on the basis of my TAP status? Would be really helpful as I'm flying in from QR arriving at 1:15am at AKL and shower/breakfast ahead of my 7:20am departure would be a godsend.
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Old Dec 27, 22, 1:17 am
  #2  
 
Join Date: Jan 2018
Location: Auckland
Programs: NZ Elite/*A Gold, BA Silver/oneworld Sapphire | Marriott Ambassador | Accor ALL Diamond
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Originally Posted by RafKa
Will I be able to access the domestic lounge on the basis of my TAP status?
You won't be able to change your FF membership on the booking. This is tied to your Airpoints account once you use Airpoints to pay for the flight. However, if you go to the Koru Lounge and present your TAP *A card, they are able to manually process your lounge access. This has worked for me, and several people I know personally, in the past. This information is pre-COVID and others may have more recent experiences to contribute.
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Old Dec 27, 22, 10:37 am
  #3  
 
Join Date: Jul 2014
Location: YYZ/SFO/AKL
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Not sure what you're planning to do until the lounge opens at 5, that won't be a pleasant wait – but yes per *A rules you're allowed with physical card regardless of FFP on the booking
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Old Dec 27, 22, 11:07 am
  #4  
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Indeed. At domestic lounge now. Lounge attendant just waved me through in a disinterested way. In the end, thanks to an eternity for the bags to come out of the QR flight, I just had a couple of hours to sit at the international terminal, fuelled by coffee from the 24h McD's.

TBH the most unpleasant aspect was dealing with Air New Zealand domestic staff who at 4:30am treated pax as if we were a complete nuisance and actively made announcements for us not to approach staff until after 5am.

Last edited by RafKa; Dec 27, 22 at 11:12 am
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Old Dec 27, 22, 12:01 pm
  #5  
 
Join Date: Jan 2016
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Originally Posted by RafKa



TBH the most unpleasant aspect was dealing with Air New Zealand domestic staff who at 4:30am treated pax as if we were a complete nuisance and actively made announcements for us not to approach staff until after 5am.
??? You arrived before check in opened and complaining that check in wasn't open before it opened? Domestic checkin has never been 24/7.


Terminal being open doesn't mean check-in is open.

Last edited by nzkarit; Dec 27, 22 at 12:06 pm
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Old Dec 27, 22, 3:47 pm
  #6  
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
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Originally Posted by samyoull
Not sure what you're planning to do until the lounge opens at 5, that won't be a pleasant wait – but yes per *A rules you're allowed with physical card regardless of FFP on the booking
Almost true. There is a exception - If Airpoints is the FFP on the booking (but you have no status with NZ), then you won’t be allowed access by showing a *G card of another program. AirNZ staff will insist that the FFP on the booking is changed to the other program where status is held.

AirNZ policy is deliberately at variance to *A policy. I have exchanged correspondence on this matter with AirNZ to no avail.
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