ID checks
Jan 14, 2021, 2:07 pm
#1
Original Poster
Join Date: Jul 2017
Programs: NZ Elite, QF Platinum, HH Diamond, Hyatt Globalist, Accor Diamond
Posts: 149
ID checks
Has anyone else been IDed at check in/bag drop recently? I understand most airlines are obliged to (and JQ always do) but NZ historically have not.
Been asked 4 x at 3 different airports, once at lounge check in and 3 at bag drop (by the same lady a week apart). Wondering if its a policy change or bad luck or Ive been marked...
Been asked 4 x at 3 different airports, once at lounge check in and 3 at bag drop (by the same lady a week apart). Wondering if its a policy change or bad luck or Ive been marked...
Jan 14, 2021, 2:32 pm
#2
Join Date: Jan 2016
Posts: 2,645
My guess if was a wider thing they would have a PR push so people are aware and actually bring ID. And would have signage and announcements for people to have it ready. E.g. international flights when they say "please have your passport open at photo page"
Jan 14, 2021, 5:33 pm
#4
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
Ive done two flights on NZ and another two on JQ in the past week. Which haven’t required ID, although they will all online check-in and carry-on only.
From an contract tracing purpose, ID and correct contact details should really be required. I would love to see NZ contract trace everyone from an full a320 within 48 hours.
On that - how come NZ/JQ aircraft don’t have COVID tracer QR Codes? Yet Buses and Ferry’s do.
From an contract tracing purpose, ID and correct contact details should really be required. I would love to see NZ contract trace everyone from an full a320 within 48 hours.
On that - how come NZ/JQ aircraft don’t have COVID tracer QR Codes? Yet Buses and Ferry’s do.
Jan 14, 2021, 5:49 pm
#5
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Public transport operators have zero idea who is on their buses or ferries unless they look at ticketing records which aren't 100%
Airlines know who is on their plane.
Much like why supermarkets aren't forced to collect details of every customer because around 96% of customers pay by card these days and they just contact traced using that. If you read signs at supermarkets they said you need to scan in, use a card, or if neither you needed to manually sign in.
Airlines know who is on their plane.
Much like why supermarkets aren't forced to collect details of every customer because around 96% of customers pay by card these days and they just contact traced using that. If you read signs at supermarkets they said you need to scan in, use a card, or if neither you needed to manually sign in.
Jan 15, 2021, 12:12 am
#6
Join Date: Jul 2014
Location: YYZ/SFO/AKL
Programs: NZ*G, back of the bus UA, corner of the MLL AC.
Posts: 373
Jan 15, 2021, 3:03 am
#7
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
ID checks
Has anyone else been IDed at check in/bag drop recently? I understand most airlines are obliged to (and JQ always do) but NZ historically have not.
Been asked 4 x at 3 different airports, once at lounge check in and 3 at bag drop (by the same lady a week apart). Wondering if its a policy change or bad luck or I`ve been marked...
Been asked 4 x at 3 different airports, once at lounge check in and 3 at bag drop (by the same lady a week apart). Wondering if its a policy change or bad luck or I`ve been marked...
The AIRNZ lounge staff have amazing memories .
Many call you by your first name well before you pull out your phone and often they say go on in, I will check you in (due to the delay in the phone processing the express checking) Then they find you in the lounge and give you a paper boarding pass!
Jan 16, 2021, 6:31 pm
#8
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,195
A quick search on FB Market for “flight” provided this:
Last edited by Thai-Kiwi; Jan 16, 2021 at 6:40 pm
Jan 17, 2021, 11:41 am
#9
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Why people think they will get away with this is beyond me, but I presume many don't realise they're breaking the law. I know somebody who got caught last year after buying one of these tickets.
With every NZ ticket refundable at present there are no real excuses for trying to sell a ticket and for people to break CAA rule by traveling on somebody else's ticket.
Jan 19, 2021, 10:23 am
#10
Join Date: Jul 2014
Location: YYZ/SFO/AKL
Programs: NZ*G, back of the bus UA, corner of the MLL AC.
Posts: 373
The stupidness of most of them posting in FB marketplace giving the flight number and (in most cases) their real name on their profile means Air NZ offload a small number of people caught doing this as they just keep an eye on FB marketplace and a few other groups and flag the ticket for further checks. It wouldn't surprise me if JQ do the same thing.
Why people think they will get away with this is beyond me, but I presume many don't realise they're breaking the law. I know somebody who got caught last year after buying one of these tickets.
With every NZ ticket refundable at present there are no real excuses for trying to sell a ticket and for people to break CAA rule by traveling on somebody else's ticket.
Why people think they will get away with this is beyond me, but I presume many don't realise they're breaking the law. I know somebody who got caught last year after buying one of these tickets.
With every NZ ticket refundable at present there are no real excuses for trying to sell a ticket and for people to break CAA rule by traveling on somebody else's ticket.
Jan 24, 2021, 5:17 pm
#11
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 965
NZ should simply charge $15 for a name change and you make money out of it. And therefore largely kills the market for this.
I was looking at one airline and it has a fare class that permits name changes (Finnair, I think), and it wasn't the most expensive fare class either.
I was looking at one airline and it has a fare class that permits name changes (Finnair, I think), and it wasn't the most expensive fare class either.
Jan 24, 2021, 5:44 pm
#12
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,195
NZ should simply charge $15 for a name change and you make money out of it. And therefore largely kills the market for this.
I was looking at one airline and it has a fare class that permits name changes (Finnair, I think), and it wasn't the most expensive fare class either.
I was looking at one airline and it has a fare class that permits name changes (Finnair, I think), and it wasn't the most expensive fare class either.
Jan 24, 2021, 7:28 pm
#13
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Jan 24, 2021, 8:03 pm
#14
Join Date: Jan 2016
Posts: 2,645
I guess AirNZ has done the numbers the loss of of revenue from people selling the tickets is less than the cost to check ID & the increased time (people missing flights & having to play find the bag & slowing down boarding (domestic flights get people through the gate faster than international)).
Moving it to security I don't think would work as none have the space to add another queue. Additionally whose is legally responsible & who is legally allowed to match ID to boarding pass? If is airlines responsibility AvSec would have to increase their fees to the airline to cover it. And the PR nightmare they would have targeted at them as people grumble.
Moving it to security I don't think would work as none have the space to add another queue. Additionally whose is legally responsible & who is legally allowed to match ID to boarding pass? If is airlines responsibility AvSec would have to increase their fees to the airline to cover it. And the PR nightmare they would have targeted at them as people grumble.