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Air NZ Airpoints members keep status' until 2023, but lose recognition upgrades

Air NZ Airpoints members keep status' until 2023, but lose recognition upgrades

Old Sep 27, 20, 8:14 pm
  #1  
Original Poster
 
Join Date: Jan 2015
Location: Auckland, New Zealand
Posts: 1
Air NZ Airpoints members keep status' until 2023, but lose recognition upgrades

Hi there, I'm a journalist so I'll say that up front, but I'd be keen to hear your thoughts on the recognition upgrades being excluded from the extension. Do you think this is fair and have similar decisions been made with other airlines.
If you are okay with your rely being used as an anonymous quote in a story, then please mention this in your comment. Regardless, am keen to know what the community thinks!

It won't let me post a URL, but the story is at Newshub.co.nz forward slash travel
dannews is offline  
Old Sep 28, 20, 6:38 am
  #2  
 
Join Date: May 2019
Programs: NZ *G, AS 75K
Posts: 26
Originally Posted by dannews View Post
Hi there, I'm a journalist so I'll say that up front, but I'd be keen to hear your thoughts on the recognition upgrades being excluded from the extension. Do you think this is fair and have similar decisions been made with other airlines.
If you are okay with your rely being used as an anonymous quote in a story, then please mention this in your comment. Regardless, am keen to know what the community thinks!

It won't let me post a URL, but the story is at Newshub.co.nz forward slash travel
I'm totally fine with it - I understand that I wouldn't have travelled this year anyway, and see it more of a pause rather than an extension. Very happy with Air NZ extending for another year and look forward to flying again soon.

You can quote me how you like.
nzjay is offline  
Old Sep 28, 20, 9:42 am
  #3  
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,186
1. Most airlines don't offer free upgrades nowadays.
2. The extended status year will come with new upgrades. They could always extend your existing upgrades by another 12 momths but now give out new ones for the extended year, which would work out the same.
3. If you book your flight well into the future and apply your upgrades before they expire, potentially that's a bonus.
Xiaotung is offline  
Old Sep 28, 20, 9:57 am
  #4  
 
Join Date: Jun 2007
Location: San Francisco, CA
Programs: NZ *E
Posts: 160
Iím also happy with them expiring ó otherwise theyíll end up worthless anyway when the borders reopen and bookings are flooded with upgrade requests that will be competing with each other to clear.
samjnz is offline  
Old Sep 28, 20, 10:36 am
  #5  
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,639
I’ve already Replied on social media but I’ll just add....

Qantas gave a status extension. I had 45sc to acquire. So that’s basically all it gave me. My year ticked over and they’ve given us a status credit boost but there’s no way I’ll be able to fly to platinum (I think) despite the reduced threshold. No rumors about them extending status again at this point.

VA gave us a few status credits per month for a short while. No status extension mentioned. They are undergoing administration so loyalty probably not their first priority right now. Even if I drop status there I’m just happy Oz keeps another major carrier.

Neither of those 2 programs have separate RUs. I don’t think many other programs have separate upgrades? I think at least one of the US programs does. Usually just use your points accumulated for upgrades.

I think I heard BA did a status extension and had lowered their threshold for requalification.

For Air NZ, to requalify on domestic or even short haul is pretty tough for the majority. That’s not going to change unless they decide to move the goalposts. The status extension is incredibly generous this far out. I mean we just had one less than 6 months ago. We can only use the RUs on the 789s as the 777s are in/going to the desert. A320/1 are economy only. The Tasman and pacific islands sectors are of a length where economy is fine anyway. I don’t think Air NZ will want lots of extended RUs on their books as when they do start long haul for passengers, they’ll want cash paying customers. Some will be able to use the RUs on the Tasman when that opens up, and realistically we only have to apply them to a booking before 12 months is up, so can actually book them for another year out so you sort of get 2 yrs to use them anyway.

COVID’s been brutal on airlines. I just wanted Air NZ at minimum to survive so I view the status & RUs as pretty small in the overall scheme of things. NZ is pretty remote so how else are we getting around and overseas?? Can’t change geography. I’m happy leaving my flight credits with them and will use in a booking late next year when they’re more on their feet.

Anyway, I don’t have any gripes about it at all. They’ve actually moved pretty early with a 2nd status extension.
NZbutterfly is offline  
Old Sep 28, 20, 12:40 pm
  #6  
 
Join Date: Nov 2007
Location: TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 990
Very generous on AirNZ's part.
Thank you.
QF by comparison offered an extension, which was no use to me as I had already re-qualified. From QF have effectively got nothing.
WLGNZ is online now  
Old Sep 28, 20, 1:12 pm
  #7  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,918
Unless you're some sort of DYKWIA type I couldn't see any reason in the world why anybody would have a complaint about RU's not rolling over. Air NZ's offer of a 2nd banked year is beyond generous. Many people will now have status into Q1 2023 any we should hopefully have a pretty normal world well before then. At this point in time I still expect to be visiting the US this time next year.

Having rollover RU's would be a true nightmare - imagine the issues in 2022ish when everybody has either 6x or 9x RU's and Air NZ are still flying 789's on most of their routes. Getting upgrades clear would be near impossible. RU's also in effect have a 23 month validity because they can be lodged for forward travel before they expire, and with Elite RU's being able to be gifted I'm sure many people who aren't traveling would be kind and just gift them to people they know who are.
sbiddle is offline  
Old Sep 28, 20, 1:47 pm
  #8  
 
Join Date: Aug 2016
Programs: Airpoints
Posts: 1
Disappointed to not see anything further for Koru members, but I guess Iím an outlier, in that between my international travel being cancelled, and my work travel being non existent due to gathering restrictions, Iím not
making use of it like I thought I would. Great decision to buy that in March...
Tom Mould is offline  
Old Sep 28, 20, 2:18 pm
  #9  
 
Join Date: Sep 2010
Location: AKL
Programs: NZ*S
Posts: 84
I know I'll be in the minority here but I'm a little aggrieved they didn't include Koru members in the extension. We've paid for something that we haven't been able to use as much as we could of given the lock downs and social distancing.
c3rn is offline  
Old Sep 28, 20, 2:46 pm
  #10  
 
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 291
I think it is very generous of them to extend the status again. I seldom use the RU's anyway, but it would be entirely impractical for them to let people accumulate them, and they would have been impossible to use as others have stated.
edmm is offline  
Old Sep 28, 20, 4:30 pm
  #11  
 
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 2,913
I don’t have a problem with NZ maintaining the existing expiry dates of current RUs as the carrier as indicated that new RUs will be provided when one’s free year commences, same as they did with the current extension. In March, American Airlines and United Airlines provided one year extensions to status but only a 6 month extension to existing upgrades. Additional upgrades are not provided as a result of the status extensions.

The article mentions that status is being extended to 2023. I don’t believe that’s correct because if a member was to drop status in mid-2020, then the 2 extensions would lead to a mid-2022 expiry of status. Some members might have extended status to 2023, but not all.

Last edited by SFO_FT; Sep 28, 20 at 4:36 pm
SFO_FT is offline  
Old Sep 28, 20, 4:52 pm
  #12  
 
Join Date: Feb 2011
Programs: NZ*E
Posts: 681
oh, that is a surprise and am reading at surface value - so they are keeping current status until 2023? Is there any details on this positive news? thank you
mmonster is offline  
Old Sep 28, 20, 4:53 pm
  #13  
 
Join Date: Sep 2017
Programs: Air NZ Koru, Air NZ ELT *G, IHG Spire Ambassador, Emirates, Flying Blue, QANTAS Club
Posts: 353
Originally Posted by c3rn View Post
I know I'll be in the minority here but I'm a little aggrieved they didn't include Koru members in the extension. We've paid for something that we haven't been able to use as much as we could of given the lock downs and social distancing.
Koru got 6 month extensions. Mine was due to renew in July this year. Now extended to January 2021. I still get to use the lounge domestically so no biggie. Further extensions may come yet.
kiwicyclo is offline  
Old Sep 28, 20, 6:48 pm
  #14  
 
Join Date: Mar 2019
Programs: NZ Elite
Posts: 104
Not at all concerned about expiring RUs.

In Feb - March this year, I had planned "status runs" from AKL- SIN - ICN return / AKL - SIN - BKK return just before my requal. date. but decided not to go ahead with it due to what was happening in Asia at that time which meant I would have soft landed to Gold.
But then in late March I got the status update email from the airline stating that I will retain my current status for the next 12 months through to March 2021 - for which I'm very grateful (snip of the email below).





And then yesterday's announcement to further extend the status for 12 months - I have nothing to complain about.
gambda is offline  
Old Sep 28, 20, 8:12 pm
  #15  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,918
Originally Posted by mmonster View Post
oh, that is a surprise and am reading at surface value - so they are keeping current status until 2023? Is there any details on this positive news? thank you
They're not extending it till 2023, they've now giving 2 years extensions so this could be up until end end of March 2023 for members. It depends on your anniversary.

As to sources for this news apart from here is also on the Air NZ website and eveybody got emailed yesterday.
sbiddle is offline  

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