Elite - no seat select available, bad seat allocated.
Flying WLG-AKL, I’m positive I had selected row 2 or 3 seats a month ago, have now checked in online and allocated 23F with no ability to change. Anyone else experiencing this? Pretty disappointed to put it mildly.
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Originally Posted by freemark
(Post 32485404)
Flying WLG-AKL, I’m positive I had selected row 2 or 3 seats a month ago, have now checked in online and allocated 23F with no ability to change. Anyone else experiencing this? Pretty disappointed to put it mildly.
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Your seat allocation may have been dumped due to changing schedules? Mine were, but the schedule stabilised in enough time to get 2D (320) and 1F (321).
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Yeah, schedule (5 mins) & equipment (1st ride on 321 neo) changes. Customer Service called Wgtn Airport Control, they offloaded me, but couldn’t seat select at new check in and I’ve ended up 10 rows further back!!
Only way apparently will be to request at lounge prior to flight. I guess all sorts of issues currently. Small world problem I know but Status has cost me a lot, with most benefits being lost in foreseeable future. |
Had a similar issue when aircraft was changed to 321neo.
Luckily far enough out that email to the Elite address solved it for me and reallocated to a decent seat. |
I'm not sure why you think being at the very back is so bad? If I can't get in the first few rows of any A320 domestic flight I will often select the back because it's the next best thing.
Only exception is if it's pouring with rain and no dual boarding. |
Originally Posted by freemark
(Post 32485404)
Flying WLG-AKL, I’m positive I had selected row 2 or 3 seats a month ago, have now checked in online and allocated 23F with no ability to change. Anyone else experiencing this? Pretty disappointed to put it mildly.
Which raises another question I dealing with right now, I am on the 6pm to AKL-CHC, and all flights for today full. I would like to standby on the 4pm but ANZ does not allow airport standby without giving up your confirmed seat on alter flight i dont get this, as if there is an empty seat which I could take, and free up a seat on the later flight which they could sell, they lose $$ Surely this could be a benefit for Elites on flexi tickets? |
Originally Posted by sbiddle
(Post 32485772)
I'm not sure why you think being at the very back is so bad? If I can't get in the first few rows of any A320 domestic flight I will often select the back because it's the next best thing.
Only exception is if it's pouring with rain and no dual boarding. |
Originally Posted by WLGNZ
(Post 32485631)
Had a similar issue when aircraft was changed to 321neo.
Luckily far enough out that email to the Elite address solved it for me and reallocated to a decent seat. |
Originally Posted by oranjemakker
(Post 32485824)
Which raises another question I dealing with right now, I am on the 6pm to AKL-CHC, and all flights for today full. I would like to standby on the 4pm but ANZ does not allow airport standby without giving up your confirmed seat on alter flight?
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Originally Posted by sbiddle
(Post 32485772)
I'm not sure why you think being at the very back is so bad? If I can't get in the first few rows of any A320 domestic flight I will often select the back because it's the next best thing.
Only exception is if it's pouring with rain and no dual boarding. |
Originally Posted by oranjemakker
(Post 32485824)
They have this weird system that when a plane gets x% full or something you can no longer allocate seats and "the system" does it for you. Very frustrating, especially when you change a flexi on day of departure
Which raises another question I dealing with right now, I am on the 6pm to AKL-CHC, and all flights for today full. I would like to standby on the 4pm but ANZ does not allow airport standby without giving up your confirmed seat on alter flight i dont get this, as if there is an empty seat which I could take, and free up a seat on the later flight which they could sell, they lose $$ Surely this could be a benefit for Elites on flexi tickets? |
Happily I got 1D, with one of the only empty seats being 1E.
Nice aircraft too. |
My seat selects were dumped AKL-ZQN-AKL when they change the aircraft to A321 this Wednesday / Sunday. Said seat would be allocated at check in. Now back to close where I had selected.
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