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Strange Message when booking BP July 2020

Strange Message when booking BP July 2020

Old Apr 30, 2020, 1:30 am
  #1  
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Strange Message when booking BP July 2020


Strange message when entering pax details for a BP seat in July. This from air nz www site NZ.
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Old Apr 30, 2020, 1:46 am
  #2  
 
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What route is this on? I wonder if the dynamic pricing is live now.?

Last edited by sbiddle; Apr 30, 2020 at 2:01 am
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Old Apr 30, 2020, 1:55 am
  #3  
 
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Booked a flight to HongKong for August and Perth in July....... hopefully....
Didn’t see that message. Signed in at passenger detail point.

curious about route as well.
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Old Apr 30, 2020, 1:59 am
  #4  
 
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Interesting. Just done a couple of dummy bookings and do get it, perhaps didnt notice this morning...
Price didnt change with or without air points number.
Message also comes before seat select so makes limited sense.
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Old Apr 30, 2020, 2:02 am
  #5  
 
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I did a few funny bookings and see it regardless of the fare type selected. But see no difference in fare prices.

I know the system that handles married fares is turned off at present.
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Old Apr 30, 2020, 2:38 am
  #6  
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Data point for *Golds. I made dummy bookings in Y and J using my THAI *G credentials. Had access to the HVC seating but the message discussed did not come up at any stage. Interesting.
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Old Apr 30, 2020, 2:48 am
  #7  
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Originally Posted by bce1
Booked a flight to HongKong for August and Perth in July....... hopefully....
Didnt see that message. Signed in at passenger detail point.

curious about route as well.
AKL-RAR-AKL 2 x pax. BP. Fully Flexi. 1st July - 4th July.
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Old Apr 30, 2020, 2:52 am
  #8  
 
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Originally Posted by kiwicyclo

Strange message when entering pax details for a BP seat in July. This from air nz www site NZ.
price perhaps referring to the cost of selecting a seat which would make sense.
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Old Apr 30, 2020, 9:13 am
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New Zealand closed?

Originally Posted by bce1
Booked a flight to HongKong for August and Perth in July....... hopefully....
Did I misunderstand that NZ is closed and tourists discouraged at least for one year.

Just canceled my trip pla
n for March 2021. If you are a kiwi, please enlighten me.

Also visa processing is suspended.
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Old Apr 30, 2020, 12:23 pm
  #10  
 
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Originally Posted by behuman
Did I misunderstand that NZ is closed and tourists discouraged at least for one year.

Just canceled my trip pla
n for March 2021. If you are a kiwi, please enlighten me.

Also visa processing is suspended.
NZ is "closed" but nobody really knows how long for. That's not to say travel for NZers to other countries will be banned long term, and there is a lot of hope that Trans Tasman travel could be a possibly back within the next couple of months.
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Old Apr 30, 2020, 5:17 pm
  #11  
 
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Originally Posted by kiwicyclo
AKL-RAR-AKL 2 x pax. BP. Fully Flexi. 1st July - 4th July.
Probably be better cancelling as talk here is unless you a Kuki or live here no one getting in until maybe November and only then after tests and quarantine.
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Old Apr 30, 2020, 6:54 pm
  #12  
 
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I genuinely think Perth will be up and going by late July. Time will tell.
Hong Kong is a complete unknown but booked a fully refundable fare as trying to plan remainder of year - but many many variables......
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Old Apr 30, 2020, 10:43 pm
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Unable to select seats

Originally Posted by sbiddle
What route is this on? I wonder if the dynamic pricing is live now.?

I had similar problems! Have a booking to Chicago in July 2020, to ORD in Premium economy (Airpoints upgrade pending) confirmed seat in Premium economy, return to Auckland in Business, confirmed seat in business: at least that is what I thought...

Received a message of my travel agent asking me if I wanted to cancel the flights in July. They still appear as booked flights in my booking overview. One can still purchase them on airnz.co.nz
However, I am unable to see the seating map any longer, so can't change seats, no intention doing so, but found it interesting. Says seats will allocated at check in if one clicks on select seats in the booking. The seats I originally selected are still visible with their seat numbers in my booking.

Does not look good ....
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Old Apr 30, 2020, 11:04 pm
  #14  
 
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Originally Posted by KiaOra
I had similar problems! Have a booking to Chicago in July 2020, to ORD in Premium economy (Airpoints upgrade pending) confirmed seat in Premium economy, return to Auckland in Business, confirmed seat in business: at least that is what I thought...

Received a message of my travel agent asking me if I wanted to cancel the flights in July. They still appear as booked flights in my booking overview. One can still purchase them on airnz.co.nz
However, I am unable to see the seating map any longer, so can't change seats, no intention doing so, but found it interesting. Says seats will allocated at check in if one clicks on select seats in the booking. The seats I originally selected are still visible with their seat numbers in my booking.

Does not look good ....
Seat maps get locked form editing all the time, with that message. Previously it generally meant really full flight or an equipment swap or a CSR had done a lot of massaging (e.g. reroutes) to the booking and broke a linkage between backend and frontend (everything with booking was fine on backend, airport, csr, etc it was just the customer facing WebUI).
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Old May 1, 2020, 9:42 pm
  #15  
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Originally Posted by Rustydfa
Probably be better cancelling as talk here is unless you a Kuki or live here no one getting in until maybe November and only then after tests and quarantine.
The booking was made using credits, its now a fully flexibility fare, than can be cancelled at any time as fully refundable. This instead of $ being held in credit. If we get to go, fantastic. If we dont then refund is due.
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