Domestic baggage weight
Jun 17, 2019, 2:34 pm
#1
Original Poster
Join Date: Oct 2016
Location: AKL, YUL
Programs: NZ*GE, UA*G
Posts: 323
Domestic baggage weight
Could someone clarify for me whether carryon bags for NZ*E are allowed to be 10kg on domestic A320 flights? I've just had an argument with an FA who forced me to check my 10kg bag despite (I thought) this being an Elite benefit:
From https://www.airnewzealand.co.nz/elite-benefits#baggage.
Pretty annoying.
[Carry-on bags: Elite members may take two pieces of carry-on baggage, with a combined total weight of 14kg with a maximum weight of either bag of up to 10kg.
Pretty annoying.
Jun 17, 2019, 2:50 pm
#3
Original Poster
Join Date: Oct 2016
Location: AKL, YUL
Programs: NZ*GE, UA*G
Posts: 323
They said mass, which makes no sense since the check-in folks weighed as per usual. They seemed to think that the limit in an overhead was 7kg, not 10kg as stated online. I fly constantly on NZ with this bag without issue, pretty annoying start to a long trip to AMS, and I don't even know if I'll make it thru to my CHC - SIN now that I have to pick up the bag from bag claim.
Jun 17, 2019, 3:04 pm
#4
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Yes it is 10kg which is what the rules say. I've never once had an issue and often take two bags.
Air NZ do need to clamp down on abuse though - seems everybody these days just uses Fast Bag even on a seat only fare.
Air NZ do need to clamp down on abuse though - seems everybody these days just uses Fast Bag even on a seat only fare.
Jun 17, 2019, 3:23 pm
#5
Original Poster
Join Date: Oct 2016
Location: AKL, YUL
Programs: NZ*GE, UA*G
Posts: 323
Yea, same here, I always pack 10kg and never have an issue. Maybe I should complain, all the FAs and even the pilot kept saying 7kg was the limit. Now have to rush to bag claim to make my connection to SQ!
Jun 17, 2019, 6:31 pm
#6
Join Date: Jan 2016
Posts: 2,645
For most people that is the limit, so best to reinforce that. Though should know the exceptions,
Jun 18, 2019, 7:55 am
#8
Original Poster
Join Date: Oct 2016
Location: AKL, YUL
Programs: NZ*GE, UA*G
Posts: 323
This was an NZ A320 flight this morning, WLG-CHC. I pulled up the website on my phone and showed them the 10kg thing and they didn't understand or didn't care. Not cool!
And boy was SQ J CHC-SIN much better than my last NZ J flight.......
And boy was SQ J CHC-SIN much better than my last NZ J flight.......
Jun 18, 2019, 10:46 pm
#9
Join Date: Sep 2017
Programs: Air NZ Koru, Air NZ ELT *G, IHG Spire Ambassador, Emirates, Flying Blue, QANTAS Club
Posts: 424
I regularly take 2 x carry on bags on TT, domestic jet and regional turbo prop (Bag drop of course). One case is 10 kg exactly (my tools of trade) and the other is usually my PPE or work clothes. Never been check weighed. I can lift them myself and never let on they are even marginally heavy.
I often see people let on any service with bags that are bigger than allowed and clearly heavier than allowed (can't lift them in to overhead locker).
I often see people let on any service with bags that are bigger than allowed and clearly heavier than allowed (can't lift them in to overhead locker).
Jun 18, 2019, 10:53 pm
#10
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,551
Jun 19, 2019, 4:12 am
#11
Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 754