Domestic seat selection
#1
Original Poster
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,551
Domestic seat selection
Hi,
does anyone know if there has been a change in policy.
I am Elite Partner - however I am being asked to pay $5 to select a seat at the back of the plane. And the front of the plane is all unavailable. Previously there was no charge for standard seats or for the Frequent Flyer seats up the front.
Or is this a glitch - perhaps only my silver status is being picked up?
Thanks
does anyone know if there has been a change in policy.
I am Elite Partner - however I am being asked to pay $5 to select a seat at the back of the plane. And the front of the plane is all unavailable. Previously there was no charge for standard seats or for the Frequent Flyer seats up the front.
Or is this a glitch - perhaps only my silver status is being picked up?
Thanks
#3
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,116
I have found the seat select quite buggy - sometimes my TG*G is recognised (usually during booking), but then if I want a change then the HVC status is missing....
Sometimes the the app works and the website doesnt. I trried to reset status by reentering my ff# - sometimes works....
Sometimes the the app works and the website doesnt. I trried to reset status by reentering my ff# - sometimes works....
#4
Join Date: Jan 2016
Posts: 2,618
I have found the seat select quite buggy - sometimes my TG*G is recognised (usually during booking), but then if I want a change then the HVC status is missing....
Sometimes the the app works and the website doesnt. I trried to reset status by reentering my ff# - sometimes works....
Sometimes the the app works and the website doesnt. I trried to reset status by reentering my ff# - sometimes works....
May be something to with the A/B testing of the new seat select? As when ever it is broken my desktop is getting the new style seat select.
#5
Original Poster
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,551
I have found that recently if use the desktop site all seats have X in them. If go to seat select from app to mobile site can select seats.
May be something to with the A/B testing of the new seat select? As when ever it is broken my desktop is getting the new style seat select.
May be something to with the A/B testing of the new seat select? As when ever it is broken my desktop is getting the new style seat select.