Star Alliance Reward Bookings
#1
Original Poster
Join Date: Feb 2016
Programs: NZ Gold A3 Gold Qantas Gold Accor Platinum
Posts: 215
Star Alliance Reward Bookings
Am looking at using air dollars for a booking Stockholm/Berlin. For the date I want airpoints wants $250 in air dollars and cash $69 for taxes on SAS. On the SAS site same flight/date/time/baggage the cost is $168 including taxes.Can anyone enlighten me on why such a difference in cost. Makes using air dollars a waste of time really..
#2
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,005
Am looking at using air dollars for a booking Stockholm/Berlin. For the date I want airpoints wants $250 in air dollars and cash $69 for taxes on SAS. On the SAS site same flight/date/time/baggage the cost is $168 including taxes.Can anyone enlighten me on why such a difference in cost. Makes using air dollars a waste of time really..
Last edited by Thai-Kiwi; Mar 25, 19 at 2:33 am
#3
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,667
While we're on it, anyone notice Singapore Airlines disappear from long haul? Or more importantly know when it will be back? Or even why it's disappeared? It's been a few weeks at least. Current option is to fly via China for an extra 800APD.

#4
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,241
Am looking at using air dollars for a booking Stockholm/Berlin. For the date I want airpoints wants $250 in air dollars and cash $69 for taxes on SAS. On the SAS site same flight/date/time/baggage the cost is $168 including taxes.Can anyone enlighten me on why such a difference in cost. Makes using air dollars a waste of time really..
I brought two tickets shanghai to Tokyo
Paying cash on the website was approx $200 more than using airpoints (the airpoints were one way economy one business. Cash was both economy)
#5
Join Date: Dec 2006
Location: NZ
Programs: NZ Gold, BA Gold, QF Gold, IHG Platinum Elite Ambassador, Accor Diamond
Posts: 1,039
While we're at it, significant inflation in the cost of Star Alliance reward flight costs coming in under a month:
Singapore KrisFlyer lifts Star Alliance business class reward rates
Singapore KrisFlyer lifts Star Alliance business class reward rates
#6
Join Date: May 2014
Location: Brisbane, Australia
Posts: 865
Am looking at using air dollars for a booking Stockholm/Berlin. For the date I want airpoints wants $250 in air dollars and cash $69 for taxes on SAS. On the SAS site same flight/date/time/baggage the cost is $168 including taxes.Can anyone enlighten me on why such a difference in cost. Makes using air dollars a waste of time really..
For most short flights it doesn't make sense and I've never used Airpoints on Star Alliance flights (they make it too hard for Australian accounts) however I have used SQ miles on NZ operated flights before.
12,500 SQ miles (~value $125) and $125 taxes from Australia to NZ which is around $250 for a oneway Economy flight and more than what NZ was charging for a seat only ticket on the same flight. In this circumstance booking with saved me as I needed to change (ended up in need of a China domestic flight instead) and SQ ended up giving a refund of the taxes (minus the change fee and the new $10 domestic taxes).
#7
Join Date: Jan 2008
Location: AKL
Programs: A3, AA, AF, AS, BA, SQ, UA, US, IHG, SPG
Posts: 352
Cash/revenue and loyalty currencies/liabilities (miles/points/upgrades) bookings are two different systems and concepts. You gotta know what works for you and take advantage when you can.
Your example of BER-ARN in Y wasn't a good use of Airpoint Dollars at the time when you booked/searched. Try again 5-7 days before the departure and the cash/revenue ticket would likely cost a lot more, and make using APD worthwhile, if there was availability.
SQ,LH and TP became unavailable online since late Feb I believe. TG has never been available online. There were issues with booking SQ,TG and TP with UA Mileage Plus last month as well.
Before the "enhancement", SQ short haul all classes, including Suites, and mid-haul Y and J, were bookable with APD online. Long haul was only available in Y, EXCEPT SIN-AKL v.v., for which J and F were bookable. For AP$2000+NZ$85.05 taxes, in late Jan I booked and flew SIN-AKL in SQ's A380 Suites Class in mid-Feb.
You need to call Airpoints to feed them the availability (segments) you see on UA/AC/NH's Star award search engines for those "offline" Star airlines like TG,SQ,LH,etc, as well as EY and VS.
Your example of BER-ARN in Y wasn't a good use of Airpoint Dollars at the time when you booked/searched. Try again 5-7 days before the departure and the cash/revenue ticket would likely cost a lot more, and make using APD worthwhile, if there was availability.
Am looking at using air dollars for a booking Stockholm/Berlin. For the date I want airpoints wants $250 in air dollars and cash $69 for taxes on SAS. On the SAS site same flight/date/time/baggage the cost is $168 including taxes.Can anyone enlighten me on why such a difference in cost. Makes using air dollars a waste of time really..
Before the "enhancement", SQ short haul all classes, including Suites, and mid-haul Y and J, were bookable with APD online. Long haul was only available in Y, EXCEPT SIN-AKL v.v., for which J and F were bookable. For AP$2000+NZ$85.05 taxes, in late Jan I booked and flew SIN-AKL in SQ's A380 Suites Class in mid-Feb.
You need to call Airpoints to feed them the availability (segments) you see on UA/AC/NH's Star award search engines for those "offline" Star airlines like TG,SQ,LH,etc, as well as EY and VS.
#8
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,667
Partner award rates are currently fixed with NZ rather than dynamic as some other programmes are. Cash rates vary with loads/demand.
While we're at it, significant inflation in the cost of Star Alliance reward flight costs coming in under a month:
Singapore KrisFlyer lifts Star Alliance business class reward rates
Singapore KrisFlyer lifts Star Alliance business class reward rates
SQ,LH and TP became unavailable online since late Feb I believe. TG has never been available online. There were issues with booking SQ,TG and TP with UA Mileage Plus last month as well.
Before the "enhancement", SQ short haul all classes, including Suites, and mid-haul Y and J, were bookable with APD online. Long haul was only available in Y, EXCEPT SIN-AKL v.v., for which J and F were bookable. For AP$2000+NZ$85.05 taxes, in late Jan I booked and flew SIN-AKL in SQ's A380 Suites Class in mid-Feb.
You need to call Airpoints to feed them the availability (segments) you see on UA/AC/NH's Star award search engines for those "offline" Star airlines like TG,SQ,LH,etc, as well as EY and VS.
Before the "enhancement", SQ short haul all classes, including Suites, and mid-haul Y and J, were bookable with APD online. Long haul was only available in Y, EXCEPT SIN-AKL v.v., for which J and F were bookable. For AP$2000+NZ$85.05 taxes, in late Jan I booked and flew SIN-AKL in SQ's A380 Suites Class in mid-Feb.
You need to call Airpoints to feed them the availability (segments) you see on UA/AC/NH's Star award search engines for those "offline" Star airlines like TG,SQ,LH,etc, as well as EY and VS.
I haven't checked AC/NH. Happy to check SQ/UA/NZ/LM for *A but I haven't signed up to every airline search engine. Figure I'll call NZ and ask them to waste their own time searching while I have them on speaker phone and do something else. I have a limit to how many searches I'll do. Admittedly still using SQ KF miles for SQ. But I was eyeballing APD for SQ in the future. 1300 J seems a good rate.
EY is easy to search but ultimately have to rely on NZ seeing it. I was told EY releases to NZ at 6 months.
#9
Join Date: Jan 2008
Location: AKL
Programs: A3, AA, AF, AS, BA, SQ, UA, US, IHG, SPG
Posts: 352
SQ and LH F still unavailable?
Has anyone had luck redeeming Airpoint Dollars online or offline on ANY SQ flights in 2019? They have been invisible online for the best part of the year as far as I know; same with LH F. Would love to burn AP$ for those again!
Gonna try riding an upper class virgin, and EY A380 apartment (which is not hard to get if you have the AAdvantage). Are they unicorns or actually bookable through Airpoints call centre?
Gonna try riding an upper class virgin, and EY A380 apartment (which is not hard to get if you have the AAdvantage). Are they unicorns or actually bookable through Airpoints call centre?
#10
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,424
Has anyone had luck redeeming Airpoint Dollars online or offline on ANY SQ flights in 2019? They have been invisible online for the best part of the year as far as I know; same with LH F. Would love to burn AP$ for those again!
Gonna try riding an upper class virgin, and EY A380 apartment (which is not hard to get if you have the AAdvantage). Are they unicorns or actually bookable through Airpoints call centre?
Gonna try riding an upper class virgin, and EY A380 apartment (which is not hard to get if you have the AAdvantage). Are they unicorns or actually bookable through Airpoints call centre?
#12
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,424
#13
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,667
I have never seen a single SQ reward seat on any route in any class on any date. Either NZ is doing it on purpose or an IT issue that they have no intention of fixing. I have also called and tried a number of EY and VS rewards that were available to Velocity but not to Airpoints.
Have enough SQ points so haven’t looked recently. Always wondered how NZ would respond if you said “can you please tell me available dates and I’ll book my holidays around that”. Wonder how long it would take them to search and what results would be like. Not the best use of their time but they created the system. Just put them on speaker/earphone and continue with other jobs while they search.
#14
Join Date: Jan 2007
Location: Auckland NZ
Programs: NZ Gold, AS, AC, QF
Posts: 706
I have! I'm flying DUB TK x/IST TK x/SIN SQ AKL in business class in mid-November. Booked it months ago. Last year I managed it partially to Europe using my Aeroplan points: AKL SQ X x/SIN SQ I x/IST TK LIS. Only the AKL SIN was in economy. But the SIN IST flight was a terrible departure time (02h).
I have never seen a single SQ reward seat on any route in any class on any date. Either NZ is doing it on purpose or an IT issue that they have no intention of fixing. I have also called and tried a number of EY and VS rewards that were available to Velocity but not to Airpoints.