AIRNZ Lounges in Australia
Feb 13, 2019, 6:39 pm
#2
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,095
Swissport are Air NZ's ground handling agent in Australia. I recall reading last year somewhere that BNE was migrating across early this year. SYD and MEL moved across last year from Toll.
Last edited by sbiddle; Feb 13, 2019 at 6:55 pm
Feb 13, 2019, 9:52 pm
#4
Join Date: Dec 2007
Location: Auckland, NZ
Programs: NZ/QF/BA
Posts: 217
Swissport USA (previously Servisair) also provides ground handling to NZ at some (if not all) of their North American ports for some years now. Not sure if they have any involvement with lounges though.
Last edited by KiwiSurfer; Feb 13, 2019 at 9:52 pm Reason: Grammar
Feb 13, 2019, 10:26 pm
#5
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
It was Compass Group , the institutional food service company that was managing the NZ lounge in BNE when I was there in Nov 2017 and I spoke with the manager at the time. ( I even asked how the same company that manages the AC lounges in Canada, and they don't even come close to the food quality, amenities and services that the NZ BNE had)
No idea if it changed but AFAIK, Swissport doesn't do food service for airline lounges. Maybe others can confirm.
Either way, the Compass websites for UK, Canada and New Zealand are not clear on many things and I found them a bit challenging to navigate without using Google to search instead of trying to search on the various Compass sites.
Google found this and it's a few years old
Savio Del Duca, Key Account Manager, Air New Zealand account
Feb 13, 2019, 10:31 pm
#6
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,987
<snip>
On July 31, 2015 it was announced that China's HNA Group, the parent company of Hainan Airlines, was to purchase Swissport for $2.81 billion US.[7]
<snip>
On July 31, 2015 it was announced that China's HNA Group, the parent company of Hainan Airlines, was to purchase Swissport for $2.81 billion US.[7]
<snip>
Last edited by Mwenenzi; Feb 13, 2019 at 10:37 pm
