Access to NZ Business Class lounge for UA Polaris customers
#16
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,994
Have a 3 hour layover in AKL on Jan. 3 (SFO-AKL-WLG, arriving to AKL on UA917) and then a 4 hour layover on Jan 23 (departing on UA916 but arriving at AKL on NZ614 on a separate ticket from ZQN).
This is a J award.
Do my outbound and return boarding passes get me into the NZ Koru International Lounge?
Also heard that NZ won't interline checked bags on separate tickets for NZ and UA for the long-haul?
This is a J award.
Do my outbound and return boarding passes get me into the NZ Koru International Lounge?
Also heard that NZ won't interline checked bags on separate tickets for NZ and UA for the long-haul?
On the return ZQN-AKL and a separate AKL-SFO Air NZ will not through check luggage. You will have to reclaim at AKL domestic and take across to AKL international to check in.
Your J flight AKL-SFO will not get you access to ZQN lounge (ZQN-AKL flight). *G status will get you access.
Your J UA flight AKL-SFO will get you access to AKL international departures lounge.
OP cross thread in UA forum--->https://www.flyertalk.com/forum/unit...customers.html
Last edited by Mwenenzi; Dec 29, 2018 at 10:34 pm Reason: Added "*G status will get you access."
#17
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Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
I didn't know they had a big lounge at ZQN.
Probably was going to grab something to eat before going to the airport, around 8 AM.
That's right, my previous visit to New Zealand, I hiked a bit from international to domestic at AKL.
Never saw the bus so I just pushed a luggage cart across.
Probably was going to grab something to eat before going to the airport, around 8 AM.
That's right, my previous visit to New Zealand, I hiked a bit from international to domestic at AKL.
Never saw the bus so I just pushed a luggage cart across.
#19
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,994
I didn't know they had a big lounge at ZQN.
Probably was going to grab something to eat before going to the airport, around 8 AM.
That's right, my previous visit to New Zealand, I hiked a bit from international to domestic at AKL.
Never saw the bus so I just pushed a luggage cart across.
Probably was going to grab something to eat before going to the airport, around 8 AM.
That's right, my previous visit to New Zealand, I hiked a bit from international to domestic at AKL.
Never saw the bus so I just pushed a luggage cart across.
You can check in for NZ domestic flights in the international terminal, even if arriving on a different airline. But if the domestic flight is within 60 min (?) they will not accept and you must go across to domestic to check-in.
I always walk the line unless the bus is there waiting to leave or raining. Bus takes the long scenic route and walking is just as fast. After a flight I do mind walking.
#21
Join Date: May 2001
Location: HNL
Posts: 1,013
As SFO-AKL-WLG is on 1 business class ticket you should get access to the domestic Koru lounge (has worked for me). All domestic flights in NZ are economy class.
Your J flight AKL-SFO will not get you access to ZQN lounge (ZQN-AKL flight).
Your J UA flight AKL-SFO will get you access to AKL international departures lounge.
Your J flight AKL-SFO will not get you access to ZQN lounge (ZQN-AKL flight).
Your J UA flight AKL-SFO will get you access to AKL international departures lounge.
The 3 hour layover in AKL will go by quickly by the time you get yourself to the domestic terminal lounge. While the AKL domestic lounge is a step down from the international lounge, you'll probably be satisfied (Espcially if United Club is the bar by which one measures!).
Even 4 hours on the return will go by quickly enough. I gave myself the same amount of time (I think we were on NZ614 too) and between transfering to the international terminal, security screening, and shopping - there wasn't a lot of time left over in the excellent Koru lounge. When I checked in at ZQN, i was not given any kind of express path card for screening in AKL - but I just followed the signs upstairs inside the International Terminal, and nobody in the express path gave me any issues (not sure they even cared to check my J boarding pass to be honest).
#23
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,783
As this is aaboutNZ lounge access and has also been posted in the NZ forum, will forward this thread to the NZ forum to be merged into a single thread (per FT rules)
WineCountryUA
UA coModerator
WineCountryUA
UA coModerator
#24
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Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Arriving at AKL international you will not have access to the International Lounge, which is on the departures side. In NZ international arrivals & departures are physically separate. You must clear immigration & customs at AKL with all your carry-on & checked baggage. Exiting immigration turn right and drop your bags & get a boarding pass if needed. Then take the free bus or walk the line (12 minutes) across to the domestic terminal. As SFO-AKL-WLG is on 1 business class ticket you should get access to the domestic Koru lounge (has worked for me). All domestic flights in NZ are economy class.
Will NZ impose a baggage weight surcharge? The checked suitcase should comply with UA baggage limits for J but probably not Y for NZ domestic.
#25
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,102
Do I recheck my bag at the International lounge or do I have to take it with me to the domestic lounge and check it in there, even though the ticket is SFO-AKL-WLG on the outbound?
Will NZ impose a baggage weight surcharge? The checked suitcase should comply with UA baggage limits for J but probably not Y for NZ domestic.
Will NZ impose a baggage weight surcharge? The checked suitcase should comply with UA baggage limits for J but probably not Y for NZ domestic.
The same baggage limit applies across the whole journey on a single ticket.
#26
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,994
Do I recheck my bag at the International lounge or do I have to take it with me to the domestic lounge and check it in there, even though the ticket is SFO-AKL-WLG on the outbound?
Will NZ impose a baggage weight surcharge? The checked suitcase should comply with UA baggage limits for J but probably not Y for NZ domestic.
Will NZ impose a baggage weight surcharge? The checked suitcase should comply with UA baggage limits for J but probably not Y for NZ domestic.
Bag checking is nothing to do with lounges. You will not have access to the AKL International lounge on arrival at AKL from SFO.
Be careful with size & weight of carry-on luggage.
#28
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,411
Health and Safety laws.... are pretty tight in New Zealand, instead of being sued (can’t be sued in New Zealand) they can be heavily fined/people sent to jail by Worksafe in the event of an work place related injury.
For example an bag over 23kg is required to be lifted by two people hence the 23kg limit.
For example an bag over 23kg is required to be lifted by two people hence the 23kg limit.
#29
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,994
#30
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,102
They're not. I'd actually go as far as saying they're pretty generous compared to plenty of other airlines
What goes on inside the US or on US carriers isn't what happens anywhere else in the world. Try and take a carry on bag with more than 7kg in it on any Australian airline and you'll learn the true meaning of stickler.
What goes on inside the US or on US carriers isn't what happens anywhere else in the world. Try and take a carry on bag with more than 7kg in it on any Australian airline and you'll learn the true meaning of stickler.