... your year in the air has landed (email from NZ)
Dec 24, 2018, 3:29 am
#46
Join Date: Dec 2001
Location: Auckland, New Zealand
Programs: NZ *G
Posts: 411
I did this once, to get my elderly mother into the domestic Koru lounge at Auckland. The staff were great and let her in, but pointed out that I needed to leave as I was committing an offence by being airside without a ticket. If you look st the signs st security you’ll see that a valid ticket is a prerequisite to going airside.
Dec 24, 2018, 3:31 pm
#48
Join Date: Sep 2017
Programs: Air NZ Koru, Air NZ ELT *G, IHG Spire Ambassador, Emirates, Flying Blue, QANTAS Club
Posts: 420
Dec 24, 2018, 3:58 pm
#49
Join Date: Apr 2018
Location: Auckland, New Zealand
Posts: 52
Dec 24, 2018, 7:38 pm
#50
Join Date: Dec 2001
Location: Auckland, New Zealand
Programs: NZ *G
Posts: 411
Dec 24, 2018, 10:14 pm
#51
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,095
Dec 24, 2018, 10:32 pm
#52
Join Date: Dec 2017
Location: Wellington
Programs: AirNZ Airpoints Elite
Posts: 121
Agreed..
There is a fundamental conflict between this “rule” and the Air NZ procedure for unaccompanied minors where you need to deliver them to the gate.
But when Avsec one day require me to turn my belt buckle inside out, and the next to take it off (and my shoes with metal lace eyes), and the next day there is no beep at all, I tend to not take their rules very seriously.
May be all moot in future anyway - the youngest turned 12 recently, I had no time for the Lounge with them on Sunday and they insisted on being big girls & getting dropped off outside the terminal to make their own way on board. I’ll see in future whether not being unaccompanied makes a difference to the treatment we’ve enjoyed.
Dec 25, 2018, 3:58 am
#53
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,317
Once I was stopped at security and not let through due to not flying.
There is a fundamental conflict between this “rule” and the Air NZ procedure for unaccompanied minors where you need to deliver them to the gate.
But when Avsec one day require me to turn my belt buckle inside out, and the next to take it off (and my shoes with metal lace eyes), and the next day there is no beep at all, I tend to not take their rules very seriously.
May be all moot in future anyway - the youngest turned 12 recently, I had no time for the Lounge with them on Sunday and they insisted on being big girls & getting dropped off outside the terminal to make their own way on board. I’ll see in future whether not being unaccompanied makes a difference to the treatment we’ve enjoyed.
1: once stopped and had my spare Samsung phone battery terminal taped over incase there was a short circuit
2:my credit cards (which were grouped together 6 in total) had to be separated and passed through xray machine
NO none of the cards were the Amex or Hilton "black metal card!
I was told the magnetic strip can activate the metal detector
Dec 26, 2018, 12:59 am
#54
Join Date: Jan 2017
Location: JER
Programs: NZ Elite *G, QF Gold, Accor+ Diamond
Posts: 157
Thanks for the info about lounge access with unaccompanied minors. I may try it sometime although usually both my wife and I do the drop-off so I don't like our chances. It'd also be the regional lounge in our case and they seem more restrictive there because it's smaller than the domestic lounge.
Dec 26, 2018, 1:09 am
#55
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 388
In the numerous years I have been Elite I have only once ever tried for lounge access when not flying. Christmas day one year ago wife (also Elite) and I drove to Wellington to pick up daughter, wife's Elite Partner. We were there 90 minutes early and regional lounge staff were very happy to admit us when we showed our cards. Otherwise I would never consider asking.
Dec 26, 2018, 4:01 am
#56
Join Date: Apr 2016
Posts: 777
This is all a bit off track however.
Dec 26, 2018, 11:43 am
#57
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,095
If you're in Koru it means you've already checked in therefore airport load control have to manually offload you. You of course then can't cancel online and ringing the call centre will take even longer as they'll need to contact the airport to get you manually offloaded before they can process the refund. Doing things in Koru is probably going to be far quicker, even though they do get annoyed.
Dec 26, 2018, 12:05 pm
#58
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,815
If you're in Koru it means you've already checked in therefore airport load control have to manually offload you. You of course then can't cancel online and ringing the call centre will take even longer as they'll need to contact the airport to get you manually offloaded before they can process the refund. Doing things in Koru is probably going to be far quicker, even though they do get annoyed.
Dec 26, 2018, 1:26 pm
#59
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,095
Does scanning at the lounge automatically check you in? Wasn't there a debate here a while ago and I seem to remember you saying you weren't checked in unless you did it at the kiosk?...as ~5y ago at least you were automatically checked in when you purchased your ticket, but people were saying they were offloaded more recently for not "checking in" at a kiosk...
Up until probably 18 months or so ago you hadn't needed to check in for probably the 10 years prior. Air NZ never communicated the requirement to now check in (probably because it had been many years since they'd ever actually said you *didn't* need to check in) which did lead to people being offloaded. The recent app changes have made this more prominent, but I still don't think it's 100% clear.
You need to check-in via the app, website, kiosk or by entering Koru at least ~20 mins before your flight. If you aren't checked in once boarding commences at ~20 mins out you do risk being offloaded.
Dec 27, 2018, 9:34 pm
#60
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 20,987
There are some loyal Air NZ frequent flyers out there
Link--> https://www.stuff.co.nz/travel/news/...9000km-in-2018
If he/she credited to better ffp would have a good stash of ff miles
Link--> https://www.stuff.co.nz/travel/news/...9000km-in-2018
<snip>
Of its most frequent flyers, an Auckland-based customer flew 639,000km in 2018 – the equivalent to 15 circuits of the globe – making them Air New Zealand's farthest flyer for the year.
The airline's most frequent flyer took 371 flights in 2018, and the top three travellers together clocked up 1.25 million km in the air – earning more than 31,000 Airpoints Dollars between them.
<snip>
Of its most frequent flyers, an Auckland-based customer flew 639,000km in 2018 – the equivalent to 15 circuits of the globe – making them Air New Zealand's farthest flyer for the year.
The airline's most frequent flyer took 371 flights in 2018, and the top three travellers together clocked up 1.25 million km in the air – earning more than 31,000 Airpoints Dollars between them.
<snip>
