Markhm

nancypants

KiwiJC

Both of these items are in line with what AirNZ says on their website:

https://www.airnewzealand.co.nz/co-o...artners-qantas
https://www.airnzagent.co.nz/qantas-codeshare

Note no mention of Business Lounges, but rather 'Club' lounges. There isn't any differentiation between Gold & Elite, so NZ*E isn't treated as 'Partner Platinum' or anything like that.

Markhm

libertyuk

I did this today AKL-SYD-CBR (in Y), but what was interesting was that my AKL-SYD flight was over an hour late, so I was rebooked onto another SYD-CBR flight (got the boarding pass at SYD QF domestic transfer). Then I tried to get into the Qantas Club with my Airpoints Card....
1. I had been rebooked on a QF flight number, not an NZ one (the original SYD-CBR flight was an NZ code), so this caused trouble to get me access to the Qantas Club with my NZ status.
2. I was asked about QF status, so I offered my BA status (being higher than QF in OW) and it was simple enough to credit the QF flight to BAEC and I gained access to the Business Lounge (as I would if I booked in QF myself). I'll be getting points credited to BAEC from it too.

So the lesson is, if you are rebooked onto a QF domestic flight (without a NZ codeshare ticket attached), you may face difficulty getting into the Qantas Club lounges using your NZ status (assuming it is in economy), without OW Sapphire or Emerald status.

fin 645

Shortly after the NZ/QF codeshare arrangement started, I booked a J trip HBA-(QF)-SYD-(NZ)-AKL for this February. Although I was given the QF locator, no seat assignment was possible, which NZ put down to the arrangement being new. I have since tried unsuccessfully online (although the QF website recognizes the locator), and called QF, but they cannot allocate a seat.

One of the links posted up-thread says that "Generic Seat Select is available" - does anyone know what that means, and has anyone had any experience trying to select seats in J on an NZ/QF codeshare?

samyoull

"Generic Seat Select" in my experience usually means old school "window or aisle?'

YMMV.

libertyuk

If the flight is on a turboprop for QF you generally cannot choose a specific seat in advance.

fin 645

Definitely not a Dash 8. It shows as a 717 with a separate J cabin. QF agent I spoke to put me on hold to seek help but came back that they can't do it. Looks like a system glitch to me.

sbiddle

Are you definitely seated in J for the QF flight? Booking J doesn't guarantee that (even on a flight with J) , but will tell you at the time of booking otherwise.

fin 645

Good point, but NZ confirmation says Business - booking class J. The QF booking info using their locator online clearly says "Travel Class Business (J)".

If I try to select a seat on the QF website, the page just goes into limbo - the 3 little dots just go on forever!

It seems to be an NZ/QF codeshare glitch, but I wondered if anyone else had a similar experience or had found a way to deal with it.

findark

QF blocks crazy numbers of seats for their own elites (all of rows 1-2 for domestic Business if I recall); could it also be possible that calling QF failed because no seats are available for assignment? Perhaps unlikely for a sector like HBA-SYD.

fin 645

Thanks for leading me to the explanation - looking at EF, there are two seats occupied, and all the remaining 10 seats are blocked. EF shows J6, so there is space at the moment. It would have been so much simpler if NZ or QF could have offered the explanation!

Thai-Kiwi

All is not lost. The QF J seat map should open up somewhat a few days prior to the flight (T-80?), and then a 'free-for-all' at T-24. I can't recall the exact details, so ask on the QANTAS board for info!

NZ_Flyer