Mark Street Leaving
Nov 20, 2018, 9:18 pm
#1
Original Poster
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 388
Mark Street Leaving
On the NZ Herald website this afternoon.
https://www.nzherald.co.nz/business/...ectid=12164011
https://www.nzherald.co.nz/business/...ectid=12164011
Nov 20, 2018, 10:11 pm
#2
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,595
If his aim was to take on Fly Buys, he succeeded. But as a FFP or anything related to flying, he has done nothing but destroyed value. During his 6 years as the loyalty head, there was only patchwork done here and there to a very questionable earn/burn model which he inherited.
Nov 22, 2018, 2:30 pm
#6
Original Poster
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 388
Nov 22, 2018, 5:08 pm
#9
Join Date: Jan 2011
Posts: 644
He trebled AP members. When you increase the base that much, the top tier numbers would undoubtedly increase at least proportionately. An increase not kept up to pace by lounge space.
TBF Mark was not doing anything different to what many airlines are doing, selling APD to credit card companies.
The complex poor earn/burn is another matter.
TBF Mark was not doing anything different to what many airlines are doing, selling APD to credit card companies.
The complex poor earn/burn is another matter.
Nov 29, 2018, 5:11 pm
#12
Join Date: Nov 2015
Location: BNE
Programs: NZ*G, QF Bronze, VA Red
Posts: 563
Nov 30, 2018, 12:05 am
#13
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
You say that... But all I see are people complaining, no one seems to feel sympathetic to their Air NZ hostage takers 😉
Unless you are in the rare group of people like me that can take advantage of the APD upgrades, it's one saving grace.
Unless you are in the rare group of people like me that can take advantage of the APD upgrades, it's one saving grace.
Apr 7, 2019, 5:12 pm
#14
Join Date: Dec 2007
Programs: Air New Zealand Elite
Posts: 445
There are a number of good aspects to the program, like kiwiff says, if you have elite status. But not very much really for most people if they really sat down and did the numbers. I guess when you have a semi monopoly you don't have to try as hard as say the Loyalty manager for a US or Asian airline.
