Mark Street Leaving

Old Nov 20, 18, 9:18 pm
  #1  
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Mark Street Leaving

On the NZ Herald website this afternoon.
https://www.nzherald.co.nz/business/...ectid=12164011
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Old Nov 20, 18, 10:11 pm
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If his aim was to take on Fly Buys, he succeeded. But as a FFP or anything related to flying, he has done nothing but destroyed value. During his 6 years as the loyalty head, there was only patchwork done here and there to a very questionable earn/burn model which he inherited.
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Old Nov 20, 18, 10:27 pm
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I look forward to someone who remembers that Air New Zealand is an airline and not a shopping club with a couple of planes attached taking over.

Hopefully.
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Old Nov 21, 18, 1:26 am
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Maybe we'll get an GE gift this year...
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Old Nov 22, 18, 2:51 am
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At least Air NZ matches AIAL, which is a parking business with a few planes taking off and landing at the perimeter.
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Old Nov 22, 18, 2:30 pm
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Originally Posted by kiwicyclo View Post
At least Air NZ matches AIAL, which is a parking business with a few planes taking off and landing at the perimeter.
Sorry to disagree, but I think it's more like a shopping mall with a big carpark and a few planes around the periphery 😁.
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Old Nov 22, 18, 3:53 pm
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Shopping malls generally give 2 or 3 hours free parking though.
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Old Nov 22, 18, 4:16 pm
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did it say anywhere where he is going to?
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Old Nov 22, 18, 5:08 pm
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He trebled AP members. When you increase the base that much, the top tier numbers would undoubtedly increase at least proportionately. An increase not kept up to pace by lounge space.

TBF Mark was not doing anything different to what many airlines are doing, selling APD to credit card companies.

The complex poor earn/burn is another matter.
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Old Nov 27, 18, 12:39 am
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Originally Posted by mmonster View Post
did it say anywhere where he is going to?
Imagine what he could do at IRD, or Vodafone, Spark . . . . . .
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Old Nov 29, 18, 11:38 am
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Originally Posted by mmonster View Post
did it say anywhere where he is going to?
NZ corrections?
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Old Nov 29, 18, 5:11 pm
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Originally Posted by mara99 View Post
NZ corrections?
Well, given he's successfully instilled Stockholm Syndrome in the majority of AP members, I suspect he'd be a real hit there. People will be praising their jailers by year end!
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Old Nov 30, 18, 12:05 am
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You say that... But all I see are people complaining, no one seems to feel sympathetic to their Air NZ hostage takers 😉

Unless you are in the rare group of people like me that can take advantage of the APD upgrades, it's one saving grace.
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Old Apr 7, 19, 5:12 pm
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There are a number of good aspects to the program, like kiwiff says, if you have elite status. But not very much really for most people if they really sat down and did the numbers. I guess when you have a semi monopoly you don't have to try as hard as say the Loyalty manager for a US or Asian airline.
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Old Apr 12, 19, 3:02 am
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US airlines are hardly a good example. It astonishes me that they somehow manage to con people into both crediting toward them and paying extra for lounge access!
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