New safety video Nov 2018
Nov 30, 2018, 1:19 pm
#121
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
I know that you didn't report it out of spite, that was my point - if you reported it for actual safety violations, which I believe you did, then that was always going to be a loss cause, since Air NZ would in no way be in violation of any, since they will have to get approval by relevant authorities before releasing a new safety video.
Nov 30, 2018, 1:50 pm
#122
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,467
To your question, what i feel is nonsense is this sentence, my underline
"It is the operators responsibility to ensure they meet the rule. At this time we assess the video as meeting the desired safety objective. This takes into account the combination of safety video verbal, visual and written messages, as well as the passenger safety briefing card."
What they are basically saying is that the safety video itself is not the main influence. From all the various commentary here and elsewhere, the consensus seems pretty clear that this video does not portray the safety information effectively. So if they rely on other forms of communication for safety messaging, why have the video at all?
in my view they are copping out of their responsibility to monitor the messaging of the video by covering their a***s by referring to "verbal, visual and written messages, as well as the passenger safety briefing card."
Anyway, just my opinion and no doubt you will disagree, as per usual
have a great weekend!
Nov 30, 2018, 1:56 pm
#123
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,467
I know that you didn't report it out of spite, that was my point - if you reported it for actual safety violations, which I believe you did, then that was always going to be a loss cause, since Air NZ would in no way be in violation of any, since they will have to get approval by relevant authorities before releasing a new safety video.
[note i am referring to this context "
What's the meaning of the phrase 'The law is an ...'?
Said of the application of the law that is contrary to common sense.https://www.phrases.org.uk/meanings/...is-an-....html
Nov 30, 2018, 8:21 pm
#124
Join Date: Apr 2017
Programs: SQ TPPS (21),QF G, NZ E, IHG D Amb, Marriott Gold, HH Gold, Shangri-La Jade, Accor Plat, Hertz P
Posts: 395
Hi happy Eltham, actually first of it wasn't my email, it was Top of Climb's which i copied and attributed in this thread, and it was by no means a rant, i thought it was very well written (for a rant see my other post today about the macpac "promo")
To your question, what i feel is nonsense is this sentence, my underline
"It is the operators responsibility to ensure they meet the rule. At this time we assess the video as meeting the desired safety objective. This takes into account the combination of safety video verbal, visual and written messages, as well as the passenger safety briefing card."
What they are basically saying is that the safety video itself is not the main influence. From all the various commentary here and elsewhere, the consensus seems pretty clear that this video does not portray the safety information effectively. So if they rely on other forms of communication for safety messaging, why have the video at all?
in my view they are copping out of their responsibility to monitor the messaging of the video by covering their a***s by referring to "verbal, visual and written messages, as well as the passenger safety briefing card."
Anyway, just my opinion and no doubt you will disagree, as per usual
have a great weekend!
To your question, what i feel is nonsense is this sentence, my underline
"It is the operators responsibility to ensure they meet the rule. At this time we assess the video as meeting the desired safety objective. This takes into account the combination of safety video verbal, visual and written messages, as well as the passenger safety briefing card."
What they are basically saying is that the safety video itself is not the main influence. From all the various commentary here and elsewhere, the consensus seems pretty clear that this video does not portray the safety information effectively. So if they rely on other forms of communication for safety messaging, why have the video at all?
in my view they are copping out of their responsibility to monitor the messaging of the video by covering their a***s by referring to "verbal, visual and written messages, as well as the passenger safety briefing card."
Anyway, just my opinion and no doubt you will disagree, as per usual
have a great weekend!
Dec 1, 2018, 2:46 pm
#125
Join Date: Jan 2011
Posts: 644
Dec 24, 2018, 11:45 am
#127
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,099
I did a quick WLG-AKL return yesterday so I could fly on the A321neo ex WLG.
On the A320 back about 10-15 secs into the video they realised one of the screens hadn't dropped down so stopped the video and announced they would do a manual demonstration. This was met my a round of applause from most of the plane!
On the A320 back about 10-15 secs into the video they realised one of the screens hadn't dropped down so stopped the video and announced they would do a manual demonstration. This was met my a round of applause from most of the plane!
Dec 24, 2018, 1:31 pm
#128
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,816
I intentionally didn't watch the video, until I was forced to the other day (i.e., onboard a plane) and it was worse than I expected. It was cringe and just seemed to go on and on. I read somewhere that they spent $2.5 million which is truly remarkable that despite such a budget, they could come up with something so rubbish. I feel sorry for the staff and frequent travellers whom have to endure it on a regular basis.
Dec 24, 2018, 2:09 pm
#129
Join Date: Nov 2015
Location: BNE
Programs: NZ*G, QF Bronze, VA Red
Posts: 563
The last two weeks I’ve had the “pleasure” of having to watch it four times - usually I’m fine with connecting flights but having to sit through this really really long and melodically jarring (there are points in it that make me wince because they draw out or compress syllables in order to fit the tempo which sounds wrong, and others where they break rhyming because it will hurt the message if they don’t) makes me almost consider flying United instead. Almost.
At least on my flights they haven’t held takeoff - the video is just finishing as we’re going 300km/hr down the runway.
At least on my flights they haven’t held takeoff - the video is just finishing as we’re going 300km/hr down the runway.
Dec 26, 2018, 12:51 pm
#130
Join Date: Apr 2015
Location: London
Programs: QF Plat, NZ Silver, EY, EK, SQ & UA
Posts: 310
Flew from NRT to AKL a few weeks ago and the video kept glitching so they did a manual demonstration. There was a faint round of applause coming from the front! It’s truly awful. Air NZ got this one so wrong.
Dec 26, 2018, 10:48 pm
#131
Join Date: May 2006
Location: GVA
Programs: BA Gold, LH FTL, KL/AF Ivory
Posts: 1,878
On the couple of NZ flights I took since viewing this thing once, I deliberately pulled up reading material to cover the screen, wanting to see if it provoked any reaction from the flight attendants. To their credit, it didn't and at least some of them looked very embarrassed by it all. My intention if there had been an intervention, would have been to say that I couldn't understand the video and see what reaction it might provoke. Has anyone tried this yet?
Dec 26, 2018, 11:43 pm
#132
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,816
On the couple of NZ flights I took since viewing this thing once, I deliberately pulled up reading material to cover the screen, wanting to see if it provoked any reaction from the flight attendants. To their credit, it didn't and at least some of them looked very embarrassed by it all. My intention if there had been an intervention, would have been to say that I couldn't understand the video and see what reaction it might provoke. Has anyone tried this yet?
Dec 27, 2018, 11:25 am
#133
Join Date: Nov 2015
Location: BNE
Programs: NZ*G, QF Bronze, VA Red
Posts: 563
On the couple of NZ flights I took since viewing this thing once, I deliberately pulled up reading material to cover the screen, wanting to see if it provoked any reaction from the flight attendants. To their credit, it didn't and at least some of them looked very embarrassed by it all. My intention if there had been an intervention, would have been to say that I couldn't understand the video and see what reaction it might provoke. Has anyone tried this yet?
Dec 27, 2018, 6:55 pm
#134
Join Date: May 2006
Location: GVA
Programs: BA Gold, LH FTL, KL/AF Ivory
Posts: 1,878
Dec 27, 2018, 11:35 pm
#135
Join Date: Apr 2017
Programs: SQ TPPS (21),QF G, NZ E, IHG D Amb, Marriott Gold, HH Gold, Shangri-La Jade, Accor Plat, Hertz P
Posts: 395
On the couple of NZ flights I took since viewing this thing once, I deliberately pulled up reading material to cover the screen, wanting to see if it provoked any reaction from the flight attendants. To their credit, it didn't and at least some of them looked very embarrassed by it all. My intention if there had been an intervention, would have been to say that I couldn't understand the video and see what reaction it might provoke. Has anyone tried this yet?