Originally Posted by cavemanzk
(Post 30296092)
My question would be, at the time they are rejecting passengers from there own lounge. How manny passengers from other contracted airlines will be using the NZ loubge? One would hope they got bounced to the Strata Lounge first.
For one I really think in the mean time they need to make it an non-star allowance Gold lounge. Like most things AKL-related, it just comes down to bad planning by the airport, with perhaps a little bit of blame to NZ who might have (and should have) pushed a bit harder at the time. |
Another Article in the NZ Herald today:
Air New Zealand Koru Lounge crunch: Passenger felt like 'second class citizen' |
Ha - it does fascinate me the hyperbole around Koru Club issues when people complain in the media. Im not sure there is anything else like it. |
Really it comes down to airports designing enough space. Need a full second floor in departure for lounges rather than the partial second floors you commonly see.
Also for the second AKL international lounge. Why isn't that built already? Shouldn't it have been done while they were building the new pier? So would be ready to go? |
Originally Posted by nzkarit
(Post 30297427)
Also for the second AKL international lounge. Why isn't that built already? Shouldn't it have been done while they were building the new pier? So would be ready to go?
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Originally Posted by Top of climb
(Post 30297550)
Name one thing at AKL that is designed well. It's like someone read a book about airport design that extolled the importance of wayfinding and clear directional layout, and then not only completely ignored it but very carefully did the exact opposite. Practically every route you have to take as a passenger or driver involves looping round obstacles and doubling back on yourself. The entire terminal building is basically bad decision built on bad decision built on bad decision.
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Originally Posted by Top of climb
(Post 30297550)
Practically every route you have to take as a passenger or driver involves looping round obstacles and doubling back on yourself. The entire terminal building is basically bad decision built on bad decision built on bad decision.
AKL is a dog's breakfast of many extensions over the decades. For something proper, only a clean sheet and lots of $$$$ will deliver. |
Originally Posted by Top of climb
(Post 30297550)
Name one thing at AKL that is designed well. It's like someone read a book about airport design that extolled the importance of wayfinding and clear directional layout, and then not only completely ignored it but very carefully did the exact opposite. Practically every route you have to take as a passenger or driver involves looping round obstacles and doubling back on yourself. The entire terminal building is basically bad decision built on bad decision built on bad decision.
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Have any of you flown to CHC recently and noticed all the new seating in the terminal areas, domestic post security and in the public areas upstairs? Its great. A real variety too, from beanbags to seats to these cool par type seats. All with loads of free power ports! When the Koru lounge is full in CHC this is a much more pleasant environment
The problem is AKL in both domestic and international is the terminals are so awful. As mentioned above, the much hooplad "upgrades": to the international terminal are all retail. passenger seating and comfort is an afterthought (like that bizarre extremely uncomfortable looking pit in the main retail area, ... is that!) Christchurch really is such a superior airport. i cant help thinking that management and culture have to be part of this. AKL only seem to care about money |
Stuff thought they better get involved now.
Air NZ and Auckland Airport in stand-off over lounge crowding |
Originally Posted by WLG Base
(Post 30298132)
I'm not looking forward to the zoo (or is it sbiddle's child care centre) tomorrow. |
Originally Posted by edmm
(Post 30298256)
And they are in a "my-fault your-fault type argument". Air NZ have known from day one that the new lounge is not big enough. It's time they stopped blaming everyone else and fix the problems, although Auckland Airport is at fault too.
I'm not looking forward to the zoo (or is it sbiddle's child care centre) tomorrow. |
They could try the UA approach - Air NZ Business Premier "Polaris" type lounges with access only for C passengers flying any *A airline departing that airport. Takes a few 772/773 loads of BP and equivalent pax out of the Koru lounge and with a stricter guesting policy and cutting out *G pax flying in Y or A class...
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Originally Posted by kyanar
(Post 30298443)
They could try the UA approach - Air NZ Business Premier "Polaris" type lounges with access only for C passengers flying any *A airline departing that airport. Takes a few 772/773 loads of BP and equivalent pax out of the Koru lounge and with a stricter guesting policy and cutting out *G pax flying in Y or A class...
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Originally Posted by edmm
(Post 30298451)
Absolutely. We spent much of a day in the SFO Polaris lounge in May. It was great, everything a lounge should be- quiet, spacious, comfortable and good food. You pay huge money for NZ C. It's about time we got value for money.
https://www.flyertalk.com/forum/air-...-bp-china.html |
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