Different routes appearing
Aug 28, 2018, 11:21 pm
#1
Original Poster
Join Date: Nov 2017
Programs: Air NZ*GE
Posts: 148
Different routes appearing
For a Wellington to Philadelphia itinerary, the Air NZ search gives me options via San Fran with an 11h lay over or a few hours in Houston, one with no PE one with no BP available. When I do the search from Auckland I get the Chicago route appear.
Seems a bit odd give the fairly routine and very regular WLG-AKL connection, just wondered if any one has any ideas why the internet search does this, both from a route perspective and available classes (when looking at individual flights all are available this far out).
Thanks!
Seems a bit odd give the fairly routine and very regular WLG-AKL connection, just wondered if any one has any ideas why the internet search does this, both from a route perspective and available classes (when looking at individual flights all are available this far out).
Thanks!
Aug 28, 2018, 11:28 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,195
You could try the multi-city tool to try and build the route and force Chicago?
The booking engine seems to have ‘limitations’ when providing routing options. Or maybe just a feature of the programming logic and fare rules for joining sectors into a journey.
The booking engine seems to have ‘limitations’ when providing routing options. Or maybe just a feature of the programming logic and fare rules for joining sectors into a journey.
Aug 28, 2018, 11:38 pm
#4
Original Poster
Join Date: Nov 2017
Programs: Air NZ*GE
Posts: 148
Thanks, tried that to no avail, its awfully limited, I usually have these issues when transiting Europe but find this a bit odd given the UA presence! Perhaps I'll just head via Chicago from Auckland and get an early flight from welly and mooch or see if they'll wave the phone booking fee if they can sort.
Aug 29, 2018, 12:30 am
#5
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
The search tool will typically show you the cheapest and quickest ways to get to the destination. It will not give all routing options (and never has) that can be validated within the fare rules.
As to why it shows different options from AKL and WLG is probably related to the married domestic fares and the limitations they impose on what flights can be used for a domestic connection now.
If you want to build a complex itinerary you can use the multistop tool which will give some additional options, or build your own itinerary within the fare rules and get a travel agent or Air NZ call centre to ticket it.
As to why it shows different options from AKL and WLG is probably related to the married domestic fares and the limitations they impose on what flights can be used for a domestic connection now.
If you want to build a complex itinerary you can use the multistop tool which will give some additional options, or build your own itinerary within the fare rules and get a travel agent or Air NZ call centre to ticket it.
Aug 29, 2018, 12:31 am
#6
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Sep 1, 2018, 7:32 pm
#7
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Use multistop tool but enter AKL as stopover (but select the same dates). It should then bring up more options for the international portions although may require a longer connection in AKL (which itself isn't necessarily a bad thing).
Sep 9, 2018, 8:54 pm
#8
Original Poster
Join Date: Nov 2017
Programs: Air NZ*GE
Posts: 148
