APD and Status earn on regionals
Sep 8, 2018, 10:39 pm
#16
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Air NZ OPT isn't that great at present either. Up until last weekend I was sitting at 8 out of my last 10 flights that has been delayed beyond 15 mins. Now I'm sitting at 9/10 after my ROT-WLG was cancelled and I was routed via AKL which had significant delays.
The irony of this is that out of the 2 that had been on time 1 was the first flight in about 3 years that I've got to the airport late and missed!
Air NZ only update their OTP figures every 3 months now but this year hasn't been a great one for them.. https://www.airnewzealand.co.nz/on-time-performance
The irony of this is that out of the 2 that had been on time 1 was the first flight in about 3 years that I've got to the airport late and missed!
Air NZ only update their OTP figures every 3 months now but this year hasn't been a great one for them.. https://www.airnewzealand.co.nz/on-time-performance
Sep 8, 2018, 11:11 pm
#17
Join Date: Jan 2016
Posts: 2,645
Air NZ OPT isn't that great at present either. Up until last weekend I was sitting at 8 out of my last 10 flights that has been delayed beyond 15 mins. Now I'm sitting at 9/10 after my ROT-WLG was cancelled and I was routed via AKL which had significant delays.
The irony of this is that out of the 2 that had been on time 1 was the first flight in about 3 years that I've got to the airport late and missed!
Air NZ only update their OTP figures every 3 months now but this year hasn't been a great one for them.. https://www.airnewzealand.co.nz/on-time-performance
The irony of this is that out of the 2 that had been on time 1 was the first flight in about 3 years that I've got to the airport late and missed!
Air NZ only update their OTP figures every 3 months now but this year hasn't been a great one for them.. https://www.airnewzealand.co.nz/on-time-performance
Could do something looking at the airlines in more details. Than their published OTP
Sep 8, 2018, 11:47 pm
#18
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
The thing with airline OPT is there are many variables, and measuring departure time as an example won't always mean anything. This is why some reporting has moved to arrival times, and some is still on departure times.
It's not uncommon for TT flights to leave quite late if they know in advance it will be a quick flight as slot times at SYD as an example are critical. Arrive significantly early and the airline can actually be fined, not to mention having to potentially hold before they can land, and then face the issue that there may not be a gate.
It's not uncommon for TT flights to leave quite late if they know in advance it will be a quick flight as slot times at SYD as an example are critical. Arrive significantly early and the airline can actually be fined, not to mention having to potentially hold before they can land, and then face the issue that there may not be a gate.
Sep 8, 2018, 11:49 pm
#19
Original Poster
Join Date: Dec 2013
Programs: NZ Airpoints GE, Qantas Platinum, Accor Diamond, Hilton Diamond
Posts: 965
My notified delays (via Air NZ text message) totals 15+ hours so far this year in a succession of 20-30 minute delays. This excludes several cancellations and re-routes. It also excludes delays on the day - boarding five minutes late, slower than expected boarding, late paperwork etc, etc results in at least a 20 minute delay.
Sep 9, 2018, 1:45 am
#20
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,817
That would be Government employees other than MPs who seem to have different rules....I think the quote "be the change you want to see" is lost on them
Sep 9, 2018, 2:02 am
#21
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
I know somebody at a certain big company who's travel policy is NZ to the destination and the cheapest option back. They're sick of people who booked JQ and turned up late, but don't care if you're late coming back. 
Sep 9, 2018, 2:11 pm
#22
Join Date: Jul 2014
Location: Hokitika, New Zealand
Programs: Air New Zealand
Posts: 144
Absolutely it is. GIS-HKK (via WLG&CHC) the other week, booked rather last minute. Fare was in excess of $500 and still earn was still only 8AP and 10SP. Absolutely pathetic
Company i used to work for had a policy of NZ and nothing else. And dont even think about the likes of Sounds and their single engine ops. This was relaxed, so we could fly the likes of Sounds Air and Air Chathams when Air NZ pulled WHK and WAG, but still no Jetstar.
Nowadays if the price is ridiculously different I'll fly JQ, but there would have to be a big difference. I definitely think these smaller airlines have shown me what Customer Loyalty looks like, and I now swing as much business through them as I possibly can.
Company i used to work for had a policy of NZ and nothing else. And dont even think about the likes of Sounds and their single engine ops. This was relaxed, so we could fly the likes of Sounds Air and Air Chathams when Air NZ pulled WHK and WAG, but still no Jetstar.
Nowadays if the price is ridiculously different I'll fly JQ, but there would have to be a big difference. I definitely think these smaller airlines have shown me what Customer Loyalty looks like, and I now swing as much business through them as I possibly can.
Sep 9, 2018, 10:35 pm
#23
Join Date: Sep 2018
Location: Auckland, NZ
Programs: QF, NZ
Posts: 2
I regularly travel JQ domestically and have yet to have a major delay or cancellation (I’m sure it will happen sooner or later). The 1200 QFF points and 20 SP’s adds up over time allowing me to attain my tier level. I have considered to edge back to using NZ only for the usage of their lounges regionally, but the SP’s seem very low on the regional routes And would take a lot more effort to achieve the same tier level (a catch 22 problem I’m currently facing). Enjoying the thread as I’m only new here.
Sep 10, 2018, 3:47 pm
#25
Join Date: Dec 2007
Programs: Air New Zealand Elite
Posts: 446
Been flying JQ lately when it’s cheaper. Just pay the $8 and get the front row seats. To be honest I think Jetstar have been on time more than NZ lately on flights I’ve been on.
I find the NZ lounges a bit ho hum lately. You get sick of the food and often they’re a bit dirty ie plates need clearing , needs a vacuum etc. especially the AKL lounge, not so much the WLG lounge which is altogether nicer anyway. Some of the staff at the AKL lounge just seem to be going through the motions, (not the greeters though at the entrance).
I find the NZ lounges a bit ho hum lately. You get sick of the food and often they’re a bit dirty ie plates need clearing , needs a vacuum etc. especially the AKL lounge, not so much the WLG lounge which is altogether nicer anyway. Some of the staff at the AKL lounge just seem to be going through the motions, (not the greeters though at the entrance).
Sep 10, 2018, 3:59 pm
#26
Join Date: Jan 2016
Posts: 2,645
Been flying JQ lately when it’s cheaper. Just pay the $8 and get the front row seats. To be honest I think Jetstar have been on time more than NZ lately on flights I’ve been on.
I find the NZ lounges a bit ho hum lately. You get sick of the food and often they’re a bit dirty ie plates need clearing , needs a vacuum etc. especially the AKL lounge, not so much the WLG lounge which is altogether nicer anyway. Some of the staff at the AKL lounge just seem to be going through the motions, (not the greeters though at the entrance).
I find the NZ lounges a bit ho hum lately. You get sick of the food and often they’re a bit dirty ie plates need clearing , needs a vacuum etc. especially the AKL lounge, not so much the WLG lounge which is altogether nicer anyway. Some of the staff at the AKL lounge just seem to be going through the motions, (not the greeters though at the entrance).
Sep 10, 2018, 4:45 pm
#27
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Sep 10, 2018, 9:33 pm
#28
Join Date: Dec 2015
Posts: 367
In my opinion food generally has gone downhill. The AKL international lounge is nowhere near as good as when opened and I have seen a steady decline. Last Saturday the scrambled eggs for breakfast were dry and almost inedible - well I only had one mouthful. I have taken to getting food from outside the lounge and taking it into MEL. Wellington Domestic is not too bad and Queenstown ok but I agree that the overall food offering could be improved.
Sep 12, 2018, 12:58 am
#30
Join Date: Sep 2017
Programs: Air NZ Koru, Air NZ ELT *G, IHG Spire Ambassador, Emirates, Flying Blue, QANTAS Club
Posts: 424