Booking Flexible Tickets
Apr 22, 2018, 10:17 pm
#1
Original Poster
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Booking Flexible Tickets
On the US site of ANZ trying to book a flexible ticket without penalty for cancellation or changes but the fares that are pulled up are only ones that have restrictions and cancellation fees without any way to specifically up-fare.
Am I doing something wrong or is there a way to book higher fares on the website?
Am I doing something wrong or is there a way to book higher fares on the website?
Apr 22, 2018, 11:30 pm
#3
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Assuming this is an international fare it works exactly the same way it does on the .co.nz site
After you've selected a fare type, and then entered your pax details the "extras" screen gives you the option of upgrading your fare to a flexi and shows the price.
After you've selected a fare type, and then entered your pax details the "extras" screen gives you the option of upgrading your fare to a flexi and shows the price.
Apr 27, 2018, 2:13 pm
#6
Join Date: Feb 2013
Location: AKL
Programs: NZ*E, QR Plat
Posts: 366
You can book via the contact centre. They waived booking and other fees because I booked a specific fare class that I could not on the website last week. I wanted about 5 extra status points hence why I did not want to select the "Full flexible option" but a higher Economy class. Similarly there may be different classes of flexi-economy.