ukflyer1

I booked an international (CHC-AKL-SFO) return trip and when I booked I used my (non AirNZ) *G number. This unlocked the premium seating which was great. I usually would credit the flights to that *G card, but have just checked booking class and it won't earn anything. So now I wish to change the FF number to my AirNZ airpoints number in order to earn a (small) number of SPs. It would be great if I could do this without loosing the seats I have booked and still getting lounge access. Best way to do this - can I do it in the lounge in AKL or will that be awkward? I understand AirNZ don't do the concept of FQTV / FQTS any more.

I also have an AirNZ RU which I would consider using for my return journey, although suspect the chance of it clearing on SFO-AKL would be low.

samyoull

At the gate, before you board.

Best to do it before they open boarding though, otherwise the GA might not be too happy...

Lounge is fine too, this is done all the time. Technically you can access the lounge with just your *G card, you don't have to be accruing to the *A programme where you have status.

ukflyer1

Thanks. So best to leave as is, fly CHC-AKL (getting both BP in CHC), enter lounge in AKL and then ask to swop.
I know technically you just need the *G card, but AirNZ have been trying to stop that recently on domestic flights in my (limited) experience.

AznMadSci

Has anyone tried to do a retro claim on another program??

samyoull

You can only do this if you don't have an FF on your itinerary, but yes - it's possible

Xiaotung

Star Alliance now has a system when a booking class is not eligible in one programme even if that programme number is attached to the booking, it can still be retro claimed in another programme that's eligible using their online claim form.

bevan7

That's awesome. Is there a special procedure for this or do you just retro claim?

ukflyer1

That is very interesting.

Regarding my original question, I can confirm the swop worked and was not a drama to do in the international lounge in AKL at 40mins before departure. Did not get new boarding pass buy miles have credited.

Kiwi Flyer

Good it worked out for you. I always request the BP be reprinted (assuming this is possible, e.g. it isn't at the gate or lounge at some airports). This is because if miles post to the original FFP in error you have no proof that you requested the change - the boarding pass still shows the original FFP. Whereas if reprint BP to show the updated FFP and the miles mispost you have evidence to request a correction (reverse out from the original FFP and credit to the other FFP).

Jmr007

Jmr007

akl_cat

With the new functionality to add/edit FFP# online, theoretically the last possible opportunity to amend a FFP is right before you scan in at the boarding gate. You could change your FFP number online, then refresh your digital boarding pass which will in turn display your new FFP#.

ukflyer1

Where is this functionality? I do not see it obviously among my options.

NZ_Flyer

Yep can confirm this works with NZ. Before I got any status with NZ I would use TK*G for status benefits but accrue APD/SP to NZ. A few times the airport/call centre staff would put the numbers in the wrong field so that the TK card was the one accruing the miles. However the cheap domestic fares accrued nothing. I just filled out a missing points form on the NZ website and everytime I had the APD and SP's credited to my NZ account.

akl_cat

It's the "add frequent flyer membership number" under "manage booking".