Hi -Fly Downgrade (or Upgrade?)
Feb 11, 2018, 12:05 am
#47
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,114
No they're not all out of action.
No Asian routes are affected other than HKG (which is a 777) leaving at a different time and Hi-Fly are only operating two Australian routes.
No Asian routes are affected other than HKG (which is a 777) leaving at a different time and Hi-Fly are only operating two Australian routes.
Feb 11, 2018, 12:33 am
#49
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
I noticed last week my flight AKL/SYD Mar 27 changed to HiFly aircraft so I called about seats and the person told me the seat map is not available yet but it will be soon, I asked if I would be able to access online - yes sir once they load it you will be able to access. I called back today and this time I was told no option to preselect seats until check-in but don't worry you are still in business class we will assign you a seat at check-in. Reading above it looks like this is the case? Reading the comment I would really like to switch flights but I'm connecting to SFO on UA and the 9:00 departure would only give me 55min connection so guess I'm stuck with Hifly 
55 minutes is plenty of time to connect in AKL, especially in J.
Feb 11, 2018, 12:36 am
#50
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
Should be fine - its only AKL-SYD (twice daily) and AKL-PER (daily) that have had HiFly services - everything else has been operating as normal. Or the 789 has been swapped to an 77E.
Feb 11, 2018, 12:38 am
#51
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,114
Feb 11, 2018, 4:47 pm
#54
Join Date: Jan 2012
Location: LBB, Texas
Programs: UA 1K, 1.6MM
Posts: 111
Pretty sure the min NZ(INTL) to NZ(INTL) connection at AKL is either 55 or 50minutes. AKL is an very small airport - connection should take you less than 20minutes. They typically will hold flights in there is an delayed in-bond from SYD,BNE,MEL as they tend to have allot of connections. Failing that they will move you on the 10:00pm NZ2 service to LAX.
55 minutes is plenty of time to connect in AKL, especially in J.
55 minutes is plenty of time to connect in AKL, especially in J.
Feb 12, 2018, 1:38 pm
#55
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636
Yes, but the way relationships etc work with TA their are protocols to follow, with TA booked flights.
The TA clips the ticket and this money covers all the pax Qs, support, etc. AirNZ sending out an email to these pax may be a breach of contract with the TAs and also may mean pax contact AirNZ rather than the TA for Qs. TA booked pax ringing the 0800 number would eat into AirNZ's profit for the seat, as the % of the fare to cover the 0800 number has been given to the TA, not internal teams for the TA booked flights.
The TA clips the ticket and this money covers all the pax Qs, support, etc. AirNZ sending out an email to these pax may be a breach of contract with the TAs and also may mean pax contact AirNZ rather than the TA for Qs. TA booked pax ringing the 0800 number would eat into AirNZ's profit for the seat, as the % of the fare to cover the 0800 number has been given to the TA, not internal teams for the TA booked flights.
Feb 12, 2018, 1:51 pm
#56
Join Date: Jan 2016
Posts: 2,645
Only email I can recall from AirNZ about a flight was a time change (which pretty sure with a TA come via the TA not AirNZ) (other than initial booking email). And an on the day flight delayed email (but that would be once it is under Airport Control and AirNZ would have the ticket at that point).
Feb 12, 2018, 3:05 pm
#57
Join Date: Jun 2008
Location: Auckland
Programs: NZ Elite Partner/Silver (in own right), PR Classic, QF Bronze, UA Member, VA Red
Posts: 1,551
What emails do airlines send about actual booked flights oppose marketing emails based on FF account?
Only email I can recall from AirNZ about a flight was a time change (which pretty sure with a TA come via the TA not AirNZ) (other than initial booking email). And an on the day flight delayed email (but that would be once it is under Airport Control and AirNZ would have the ticket at that point).
Only email I can recall from AirNZ about a flight was a time change (which pretty sure with a TA come via the TA not AirNZ) (other than initial booking email). And an on the day flight delayed email (but that would be once it is under Airport Control and AirNZ would have the ticket at that point).
Feb 14, 2018, 3:49 pm
#58
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636
What emails do airlines send about actual booked flights oppose marketing emails based on FF account?
Only email I can recall from AirNZ about a flight was a time change (which pretty sure with a TA come via the TA not AirNZ) (other than initial booking email). And an on the day flight delayed email (but that would be once it is under Airport Control and AirNZ would have the ticket at that point).
Only email I can recall from AirNZ about a flight was a time change (which pretty sure with a TA come via the TA not AirNZ) (other than initial booking email). And an on the day flight delayed email (but that would be once it is under Airport Control and AirNZ would have the ticket at that point).
I get all kinds of junk from various airlines - including upgrade bidding, "destination information", "WiFi is available on your flight", delay notifications, whatever.
Feb 17, 2018, 8:29 pm
#60
Join Date: Mar 2008
Location: Auckland
Programs: NZ*GE / EK*GOLD
Posts: 2,510
I booked PE as it was cheaper than Economy AKL-SYD-AKL when i flew last week, was on Hi-Fly and all I can say is thank god I wasn't in economy. Bar service was that of business, so they had good champagne and whiskey at least.