Air NZ app Apple Pay issues
Sep 20, 2017, 12:01 am
#1
Original Poster
Join Date: Apr 2016
Posts: 778
Air NZ app Apple Pay issues
Anyone else have an Apple Pay card loaded, open the Air NZ app to the QR code to let the gate kiosk scan it only to have the Apple Pay prompt come up multiple times completely obscuring the QR code? Only happening since Air NZ changed their kiosks over to the new ones in the past few months.
Sep 20, 2017, 4:51 am
#3
Join Date: Jan 2011
Location: Dunedin, New Zealand
Programs: Air New Zealand Airpoints - Gold Elite, Velocity - Platinum, Qantas - Gold
Posts: 180
Anyone else have an Apple Pay card loaded, open the Air NZ app to the QR code to let the gate kiosk scan it only to have the Apple Pay prompt come up multiple times completely obscuring the QR code? Only happening since Air NZ changed their kiosks over to the new ones in the past few months.
Sep 21, 2017, 1:09 am
#7
Original Poster
Join Date: Apr 2016
Posts: 778
My friend said he added them to the Wallet which meant he didn't have the issue anymore. Makes sense.
Sep 23, 2017, 3:22 pm
#10
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Apple wallet also good back up if your flight doesn't accrue given they are going paperless. But I am struggling to think of when that's ever happened for me on NZ.
Sep 23, 2017, 3:52 pm
#11
Join Date: Sep 2014
Location: Auckland - New Zealand
Programs: NZ*G,Accor-Gold
Posts: 232
When I was wearing my Apple Watch I would put the qr code on wallet and use that as the airnz app on the watch would turn off the display when you turned your arm
Over to scan. Wallet on the watch wouldn’t.
Over to scan. Wallet on the watch wouldn’t.
Sep 24, 2017, 12:41 am
#12
Original Poster
Join Date: Apr 2016
Posts: 778
Yes, I've also had this issue. Given the angle that the scanners are on, the fact that they even offer the Apple Watch app with a boarding pass is simply odd as the screen will always turn off. Poor customer experience.
Sep 24, 2017, 7:21 am
#13
Join Date: Sep 2014
Location: Auckland - New Zealand
Programs: NZ*G,Accor-Gold
Posts: 232
The fix was to turn arm over and then click on the screen to make the screen alive
Again. I was one of them the first to get the watch and had a few months of strange looks of the check in and lounge staff when I used to use it (the app was out before the watch was available in NZ and I got mine in Australia on day one)
Again. I was one of them the first to get the watch and had a few months of strange looks of the check in and lounge staff when I used to use it (the app was out before the watch was available in NZ and I got mine in Australia on day one)