Expert Flyer vs Air NZ availability

Old Aug 23, 2017, 3:21 am
  #1  
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Expert Flyer vs Air NZ availability

Out of interest has anybody ever come across a scenario where Expert Flyer is showing A class availability but Air NZ call centre insist there is none?
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Old Aug 23, 2017, 2:09 pm
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Found KMS to be accurate previously (then I stopped and just booked R), never tried Expert Flyer buy maybe the subforum can help?
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Old Aug 23, 2017, 2:54 pm
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Originally Posted by sbiddle
Out of interest has anybody ever come across a scenario where Expert Flyer is showing A class availability but Air NZ call centre insist there is none?
There can be many factors, including Point of Sale, married segments, and most importantly making sure there is a valid published A fare to go with the A inventory. If you need more help post here or email us with the details.
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Old Aug 24, 2017, 7:41 am
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Long time subsciber to ExpertFlyer.

recently looking to change flight dates for one segment of ICN-BKK-AKL. I noted that the revised date BKK-AKL was showing C2D2J0 and the (now) same date ICN-BKK was wide open.

However, ICN-BKK-AKL showed C2D1 which I thought was odd, but was reflected on THAI's website.
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Old Aug 25, 2017, 3:41 pm
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Originally Posted by Thai-Kiwi
Long time subsciber to ExpertFlyer.

recently looking to change flight dates for one segment of ICN-BKK-AKL. I noted that the revised date BKK-AKL was showing C2D2J0 and the (now) same date ICN-BKK was wide open.

However, ICN-BKK-AKL showed C2D1 which I thought was odd, but was reflected on THAI's website.
This is normal - there is no guarantee than A-B-C inventory is simply the set intersection of A-B and B-C.
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Old Aug 25, 2017, 4:14 pm
  #6  
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Originally Posted by findark
This is normal - there is no guarantee than A-B-C inventory is simply the set intersection of A-B and B-C.
I know. I was amplifying ExpertFlyer Voice with an example.
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Old Aug 25, 2017, 5:01 pm
  #7  
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Originally Posted by ExpertFlyer Voice
There can be many factors, including Point of Sale, married segments, and most importantly making sure there is a valid published A fare to go with the A inventory. If you need more help post here or email us with the details.
I understand all of those reasons.

To add some more information to this - A class is both a revenue class for Premium Economy and also used as upgrade class to Premium Economy.

Being able to book an A class ticket from the NZ website is a guaranteed way of seeing whether there is A class. If so upgrades for Airpoints Elite customers upgrades to Premium Economy can clear immediately.

When sold as a paid fare class A is a promo class for Premium Economy and is not sold during the peak Xmas period as you can see from the NZ fare schedule -

07OCT - 15DEC ALSVAM 2000 A
20JAN - 06OCT AHSVAM 2050 A
01JAN-31DEC OHSVAM 2250 O
EHSVAM 2550 E
UHFXAM 2950 U

When I look at a specific flight on EF however I see A7 availability for a flight during this period yet the NZ call centre insists there is no availability in their system.

I booked flights to the US a few months ago and cleared my upgrade using EF and seeing A availability during this period. A friend has now booked the same flights and I have lodged an APD upgrade for him. I rang to link the bookings so I could get his upgrade cleared immediately on the return flight (which is something NZ will do) but was told there is no availability.

I'm really just wondering if it's a case of NZ telling me a lie about availability or if there is something to do with availability that I don't understand.
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Old Aug 25, 2017, 5:26 pm
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Class availability can change day to day or even during the day.
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Old Aug 25, 2017, 5:31 pm
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Originally Posted by Trumpkin
Class availability can change day to day or even during the day.
It's shown A7 for weeks and was still showing it yesterday.
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Old Aug 27, 2017, 6:04 pm
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Originally Posted by sbiddle
It's shown A7 for weeks and was still showing it yesterday.
Like you said above, my experience has been to only rely on A class being available when doing a dummy booking from the New Zealand website.

Expert flyer or other booking search engines have routinely shown A class and upon ringing, up, there were none available. I managed to "find" these A class fares by dummy booking on the same flight I was looking at, but originating in the US.
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