More VA changes - This time? Seat Select
#5
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
#8
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
#9
Original Poster
Join Date: Apr 2016
Posts: 778
Which is absolutely the wrong way to do it. There is no valid reason in this day and age that you shouldn't be able to select your seat online and have to pick up a phone and talk to a human in some other country. Poor customer experience.
#11
Join Date: Dec 2014
Location: AKL
Programs: NZ Elite (*G), IHG Spire Elite, Accor ALL Gold
Posts: 215
#13
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
IIRC PMNW used to observe "middle seat Mondays" where elites who weren't upgraded and were flying in middle seats on Mondays received a thousand extra miles.
#14
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672