Swipe Airpoints card as well as Airpoints Credit Card
Nov 7, 2016, 4:27 pm
#16
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
At Z stations, do you get part Airpoints Dollar if you only filled less than 100L of fuel or do they accumulate all transactions and credit you 1 whole APD until you reached 100L? How does it work at New World and Mitre 10?
Also have they replaced cards for status holders recently? All the Jade members in the family have received their new cards but not Silver and above.
Also have they replaced cards for status holders recently? All the Jade members in the family have received their new cards but not Silver and above.
Nov 7, 2016, 4:50 pm
#17
Join Date: Feb 2011
Programs: NZ*E
Posts: 808
I am still very confused about this 'new' concept. Why do i need to swipe both cards? I have tried to to that at NW and the icon changed betweeen the cards I have swiped and since it was a self check out, i ended up not making a fool of myself, i can imagine the checkout person going.. but I have already scanned your new world card...
Agree that BNZ gives a better rate for cash back, but having my very bad experience with them, i will NEVER go back and they still owning me an apology when they changed my name on the credit card without informing me, causing problems.
The unbundling with Air NZ may be part of the much bigger reason why they are laying people off... not that it was its sole reason i am sure, but they did lose quite a big customer base (at least that is my understanding)
Agree that BNZ gives a better rate for cash back, but having my very bad experience with them, i will NEVER go back and they still owning me an apology when they changed my name on the credit card without informing me, causing problems.
The unbundling with Air NZ may be part of the much bigger reason why they are laying people off... not that it was its sole reason i am sure, but they did lose quite a big customer base (at least that is my understanding)
Nov 7, 2016, 5:03 pm
#18
Join Date: Jan 2016
Posts: 2,645
I am still very confused about this 'new' concept. Why do i need to swipe both cards? I have tried to to that at NW and the icon changed betweeen the cards I have swiped and since it was a self check out, i ended up not making a fool of myself, i can imagine the checkout person going.. but I have already scanned your new world card...
Agree that BNZ gives a better rate for cash back, but having my very bad experience with them, i will NEVER go back and they still owning me an apology when they changed my name on the credit card without informing me, causing problems.
The unbundling with Air NZ may be part of the much bigger reason why they are laying people off... not that it was its sole reason i am sure, but they did lose quite a big customer base (at least that is my understanding)
Agree that BNZ gives a better rate for cash back, but having my very bad experience with them, i will NEVER go back and they still owning me an apology when they changed my name on the credit card without informing me, causing problems.
The unbundling with Air NZ may be part of the much bigger reason why they are laying people off... not that it was its sole reason i am sure, but they did lose quite a big customer base (at least that is my understanding)
If you swipe you AP card, you only get APD for NW spend and no NW Discounts
If you pay with an AP Credit Card you APD for CC spend
So for best earn swipe NW card (NW spend APD & NW Discounts) and pay with AP Credit Card (CC spend APD). (Assuming the discounts will give you more cash than the lose of NW & CC spend earn of APD)
Nov 7, 2016, 5:16 pm
#19
Join Date: Feb 2011
Programs: NZ*E
Posts: 808
If you swipe the NW Card, you get APD for NW spend and NW Discounts
If you swipe you AP card, you only get APD for NW spend and no NW Discounts
If you pay with an AP Credit Card you APD for CC spend
So for best earn swipe NW card (NW spend APD & NW Discounts) and pay with AP Credit Card (CC spend APD). (Assuming the discounts will give you more cash than the lose of NW & CC spend earn of APD)
If you swipe you AP card, you only get APD for NW spend and no NW Discounts
If you pay with an AP Credit Card you APD for CC spend
So for best earn swipe NW card (NW spend APD & NW Discounts) and pay with AP Credit Card (CC spend APD). (Assuming the discounts will give you more cash than the lose of NW & CC spend earn of APD)
The NW discount (if apply) would definitely be more than that of the APCC earn
Nov 7, 2016, 6:19 pm
#20
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
Air NZ have sent out a few emails explaining what is happening.
Nov 7, 2016, 7:41 pm
#21
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
I try not to shop at New World as they're NZ's most expensive. I am holding out hope NZ combine partners and NZ card into one. Surely they realise people hate carting cards around!
Nov 7, 2016, 10:33 pm
#23
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
Indeed. The email has just landed. It mentions that they have switched onesmart account supplier to Travelex, meaning they have cut ties with BNZ completely.
Nov 8, 2016, 3:33 am
#24
Join Date: Apr 2016
Posts: 778
Got this email tonight:
We've recently welcomed a number of new partners into the Airpoints™ programme, as well as a new partner to operate OneSmart™. This means we're issuing you with a new Airpoints card, which will also be your new OneSmart card. It should be in your letterbox in the next couple of weeks and it replaces your existing card. Once it arrives, all you need to do is activate your new card to be able to load funds and start earning Airpoints Dollars™ overseas. If you do not wish to use OneSmart, you do not need to do anything.
Airpoints card
Everything you need to know will be included when you receive your new card.
Our records show your existing OneSmart Account has a zero balance. We will close your account on 8 December 2016. This is in-line with your existing OneSmart Account Terms and Conditions.
Airpoints card
Everything you need to know will be included when you receive your new card.
Our records show your existing OneSmart Account has a zero balance. We will close your account on 8 December 2016. This is in-line with your existing OneSmart Account Terms and Conditions.
Bank of New Zealand is the issuer of the OneSmart Account until your funds are transferred to your new OneSmart card, or your OneSmart Account is closed. Terms and Conditions and fees apply.
OneSmart is an unsecured debt security issued by Travelex Card Services Limited (the "Issuer"), a member of the Travelex Group. OneSmart is not guaranteed by any member of the Travelex Group or any other entity.
OneSmart is an unsecured debt security issued by Travelex Card Services Limited (the "Issuer"), a member of the Travelex Group. OneSmart is not guaranteed by any member of the Travelex Group or any other entity.
Nov 9, 2016, 4:10 pm
#25
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 1,320
Name on credit card
I am still very confused about this 'new' concept. Why do i need to swipe both cards? I have tried to to that at NW and the icon changed betweeen the cards I have swiped and since it was a self check out, i ended up not making a fool of myself, i can imagine the checkout person going.. but I have already scanned your new world card...
Agree that BNZ gives a better rate for cash back, but having my very bad experience with them, i will NEVER go back and they still owning me an apology when they changed my name on the credit card without informing me, causing problems.
The unbundling with Air NZ may be part of the much bigger reason why they are laying people off... not that it was its sole reason i am sure, but they did lose quite a big customer base (at least that is my understanding)
Agree that BNZ gives a better rate for cash back, but having my very bad experience with them, i will NEVER go back and they still owning me an apology when they changed my name on the credit card without informing me, causing problems.
The unbundling with Air NZ may be part of the much bigger reason why they are laying people off... not that it was its sole reason i am sure, but they did lose quite a big customer base (at least that is my understanding)
Would not change it back too
Nov 14, 2016, 5:11 am
#27
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
Looks like the new onesmart card will no longer support Airpoints Top up which will make Kiwibank credit cards the only means to top up unlimited Airpoints. There were plans to introduce a 20% Top up fee but it was never implemented.
I have long advocated the Top up function was the source of the poor design of the programme.
I have long advocated the Top up function was the source of the poor design of the programme.
Nov 15, 2016, 6:57 pm
#28
Join Date: Jan 2002
Location: New Zealand
Programs: NZ, IHG, Hilton, Accor, Hertz, FoundersCard
Posts: 298
The new OneSmart website is broken. HTTP 500 errors and gawd knows what else. "Aussies - no surprises there!" 
The old site may not be pretty but at least it works consistently.
I get the feeling the Travelex call centre, unlike the one for the old BNZ card, is also overseas. Seriously, fellas, this isn't how you keep NZ working
justakiwi
The old site may not be pretty but at least it works consistently.
I get the feeling the Travelex call centre, unlike the one for the old BNZ card, is also overseas. Seriously, fellas, this isn't how you keep NZ working
justakiwi
Nov 15, 2016, 7:42 pm
#29
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,115
I have issues with Travelex because they use Perpetual Trust as their trustee. They've done some questionable things since the GFC.
It's why I would't use my ANZ travel card after ANZ dumped their own in-house product a few years ago.
It's why I would't use my ANZ travel card after ANZ dumped their own in-house product a few years ago.
Last edited by sbiddle; Nov 15, 2016 at 7:54 pm