Beano

If you have both "westpac priority pass" and "airnz gold/elite" travelling on business class
What are the available lounges and which one is the best ?

Kiwi Flyer

Not sure about priority pass but NZ*G and NZ*E gives access to all the United lounges (plus one guest). None of them are good but better than the terminal. I'd go to the one that is closest.

sbiddle

I visited all the UA lounges at IAH earliest in the year. They're all very similar in terms of their offering but only one has showers. Unless you have a need for a shower just go for the one that's closest.

drajknox

If you're on IOS have you tried the app loungebuddy which allows you to enter your FF status, memberships, held CC such as Westpac world and then you can either enter a destination to see which lounges you could access or otherwise enter trip which is best way as also then factors in class of travel. It seems like a really useful app and has a lot of options.

msnz

United denied entry of Elite Partner and child. Try the KLM lounge, bit of a walk to different terminal but fairly nice place (Priority Pass access)

sbiddle

Elite Partner doesn't give you *G lounge access. It gives access to NZ or partner lounges when flying on NZ services.

What service where you on and how many people were trying to access?

SAT Lawyer

The United Club at Terminal E (in between E11 and E12) is the best Star lounge at IAH, although the new AmEx Centurion lounge in Terminal D puts it to shame if you have access to the latter.

It's about a five minute walk from the D gate that NZ uses to the Terminal E United Club.

msnz

yes indeed, flying nz they denied elite partner even though listed as partner lounge

zoovet

My wife (elite partner) and I had better luck when travelling with AirNZ from IAH to AKL in March this year. We were travelling with another couple (they were in Economy class) but the UA lounge let all 4 of us in on an Elite plus Elite partner status, which is as it should be. You must have struck a gate-keeper that didn't know the facts.

apjsmith

Wife and i have star gold and star silver plus each have westpac world card travelling in group of five two adults and three kids. UA lounges unfortunately do not cater for the kids ($59 usd each!!!). So KLM lounge it was ($27 usd each). Was fine but as per USA standards. Dont expect Koru fare over there! Air france lounge closed all three times we visited IAH.. total joke.

sbiddle

*G rules treat everybody over 2 years old as a guest.

Beano

So in the KLM lounge it was free for the first person USD$27 for the second person?

apjsmith

Yes thats right my wife and I each have a westpac world so each have a linked priority pass which must be the unlimited entry version. Some lounges in the program want to charge all three kids @ $27 whereas others will only charge 1 @ $27 for the lot. I tell them our kids eat like mice if at all which is true. Note we have also never been charged for a guest despite expecting to be charged $27 usd on our card for each guest and there have been several occassions. Which leads me to think we may have a version that allows some free guests too?there are apparently various premium versions of the program although ive struggled to get an answer even out of their head office. However if we later are charged $27 usd I wont be too bothered.

apjsmith

My main point was the KLM was a cheaper and better option for our family than UA lounges in fact same thruout USA. Families benefit a lot with domestic koru entry policy

sbm12

E and one of the C clubs both have showers. The top floor of E is typically the quietest option, though a hike to the bar.