Seat Select not available

Old Apr 28, 15, 5:07 pm
Original Poster
Join Date: Jun 2011
Posts: 78
Seat Select not available

Anybody know why I'm getting these every now and then?

I think this is the 3rd time this month I've had it.

Please note that seat select is not available on this flight or this flight is not being operated by Air New Zealand. Seating will be assigned at check-in for no charge.
Normally I can select the seat on the other leg of the return.

These are all domestic flights, this one, in particular, is NZ421 Sat 2nd May.

Currently, I'm NZ*S + Koru.
NZSportsTech is offline  
Old Apr 28, 15, 5:13 pm
Join Date: Dec 2014
Programs: NZ*Elite *G, QF*G, SPG*Platinum, Accor*Platinum, Hilton*Gold
Posts: 1,007
Try calling Koru up on 0800 736 000 . If they can't do anything, tell them off and ask for a refund on your Koru for the seat selection. Ridiculous dumping over half a grand for benefit you can't use.

They will be at risk of wrongful representation regarding a material fact (benefit of seat select).
dadig is offline  

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