Singapore Airlines Alliance
Jan 18, 2016, 1:20 am
#91
Join Date: Dec 2013
Location: Usually Auckland, NZ
Programs: NZ Elite (*G), QF S (OWR), UA 0.14MM
Posts: 690
Returned home from trip to Vietnam/Cambodia few days ago and transited Changi for a few hours awaiting sq221 to Syd.
As NZ *g I had the invite to the KrisFlyer gold lounge but thought I'd try the silverkris to see what happens. The lounge gatekeeper looked at my economy ticket (silk air due to originating from Phnom Penh) checked my gold card and was about to let me in except had my gf with me as a guest, no guest allowed so off to KrisFlyer gold we went.
Long story short if it was just me travelling I would have been allowed in.
Not sure if that is of interest for you guys but my understanding was silverkris was for j or f passengers or SQ members only?
Thought I'd share so you can give it a try. To be fair as it was a short haul to Changi we didn't need showers so KrisFlyer gold was fine. Food in t3 was very good too on this occasion.
As NZ *g I had the invite to the KrisFlyer gold lounge but thought I'd try the silverkris to see what happens. The lounge gatekeeper looked at my economy ticket (silk air due to originating from Phnom Penh) checked my gold card and was about to let me in except had my gf with me as a guest, no guest allowed so off to KrisFlyer gold we went.
Long story short if it was just me travelling I would have been allowed in.
Not sure if that is of interest for you guys but my understanding was silverkris was for j or f passengers or SQ members only?
Thought I'd share so you can give it a try. To be fair as it was a short haul to Changi we didn't need showers so KrisFlyer gold was fine. Food in t3 was very good too on this occasion.
You very nearly lucked out being let into the SilverKris lounge NZ*G and on a SQ flight.
As per NZ-SQ alliance agreement:
Airpoints Elite and Gold members receive access to Star Alliance Gold lounges when travelling on our Star Alliance partners. In Singapore the KrisFlyer Gold lounge can be used when travelling on Air New Zealand or Singapore Airlines, one guest is permitted into this lounge with the member, as long as they have a boarding pass for a flight departing on the same day.
.....
In addition, passengers departing in Business Class, Elite members and Elite Partners may also use the SilverKris lounge in Singapore when travelling on, or when connecting to or from, an Air New Zealand or Singapore Airlines flight between New Zealand and Singapore. Please note, no guests are permitted into the SilverKris lounge.
.....
In addition, passengers departing in Business Class, Elite members and Elite Partners may also use the SilverKris lounge in Singapore when travelling on, or when connecting to or from, an Air New Zealand or Singapore Airlines flight between New Zealand and Singapore. Please note, no guests are permitted into the SilverKris lounge.
SilverKris lounge is allowed for SQ J, F, SQ PPS along with NZ Elite and Elite Partner ONLY if travelling between AKL & SIN on either NZ or SQ.
Jan 21, 2016, 8:48 pm
#92
Join Date: Oct 2010
Location: AKL
Programs: BA Silver, ANZ Gold, Hertz Gold
Posts: 468
Hi,
I've got an SQ itinerary in Air NZ's booking system.. (AKL-SIN-AMS return).
Interestingly enough both airpoints as well as status points both indicate 0.
I'm pretty sure the flights are in the correct fare buckets.
Can you call up Air NZ to find out what the correct earning rates should be or is it a wait and see until we've flown the legs?
I've got an SQ itinerary in Air NZ's booking system.. (AKL-SIN-AMS return).
Interestingly enough both airpoints as well as status points both indicate 0.
I'm pretty sure the flights are in the correct fare buckets.
Can you call up Air NZ to find out what the correct earning rates should be or is it a wait and see until we've flown the legs?
Jan 21, 2016, 8:55 pm
#93
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Hi,
I've got an SQ itinerary in Air NZ's booking system.. (AKL-SIN-AMS return).
Interestingly enough both airpoints as well as status points both indicate 0.
I'm pretty sure the flights are in the correct fare buckets.
Can you call up Air NZ to find out what the correct earning rates should be or is it a wait and see until we've flown the legs?
I've got an SQ itinerary in Air NZ's booking system.. (AKL-SIN-AMS return).
Interestingly enough both airpoints as well as status points both indicate 0.
I'm pretty sure the flights are in the correct fare buckets.
Can you call up Air NZ to find out what the correct earning rates should be or is it a wait and see until we've flown the legs?
Jan 21, 2016, 9:15 pm
#94
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
Hi,
I've got an SQ itinerary in Air NZ's booking system.. (AKL-SIN-AMS return).
Interestingly enough both airpoints as well as status points both indicate 0.
I'm pretty sure the flights are in the correct fare buckets.
Can you call up Air NZ to find out what the correct earning rates should be or is it a wait and see until we've flown the legs?
I've got an SQ itinerary in Air NZ's booking system.. (AKL-SIN-AMS return).
Interestingly enough both airpoints as well as status points both indicate 0.
I'm pretty sure the flights are in the correct fare buckets.
Can you call up Air NZ to find out what the correct earning rates should be or is it a wait and see until we've flown the legs?
You may consider crediting them to SQ as they credit these at 10% or 50% per mile flown depending on the actual booking class. At least you will get something.
Jan 22, 2016, 12:56 am
#95
Join Date: Oct 2010
Location: AKL
Programs: BA Silver, ANZ Gold, Hertz Gold
Posts: 468
Hm, they'd better earn something I'm only 250 points away from Gold with Air NZ.
All of these are SQ ticketed..
AKL-SIN is class N (op by SQ)
SIN-AMS is class N (op by SQ)
AMS-SIN is class E (op by SQ)
SIN-AKL is class E (op by NZ)
All of these are SQ ticketed..
AKL-SIN is class N (op by SQ)
SIN-AMS is class N (op by SQ)
AMS-SIN is class E (op by SQ)
SIN-AKL is class E (op by NZ)
Jan 22, 2016, 1:08 am
#96
Join Date: Dec 2013
Location: Usually Auckland, NZ
Programs: NZ Elite (*G), QF S (OWR), UA 0.14MM
Posts: 690
http://www.airnewzealand.co.nz/star-...apore-airlines
Your AKL-SIN and SIN-AMS segments SQ ticketed/SQ operated in N won't earn anything.
Your AMS-SIN SQ/SQ in E is Full Economy, so should yield AP$48/55 SP
Your SIN-AKL SQ/NZ in E, I assume is in Economy, which should map back into a Full Economy booking class in NZ, which should yield anywhere from AP$49-67/ 75-103 SP
(E is fare bucket for Premium Economy if it's NZ/NZ, so doubt it'll be the corresponding booking class for you)
Jan 22, 2016, 1:08 am
#97
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
SQ booking class N is non earning.
E is full economy earning.
http://www.airnzpoints.co.nz/
AMS-SIN 48 airbucks 55 status points
SIN-AKL 41 airbucks 50 status points
Jan 22, 2016, 2:43 am
#98
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
http://www.airnewzealand.co.nz/star-...apore-airlines
SQ booking class N is non earning.
E is full economy earning.
http://www.airnzpoints.co.nz/
AMS-SIN 48 airbucks 55 status points
SIN-AKL 41 airbucks 50 status points
SQ booking class N is non earning.
E is full economy earning.
http://www.airnzpoints.co.nz/
AMS-SIN 48 airbucks 55 status points
SIN-AKL 41 airbucks 50 status points
Jan 22, 2016, 3:23 am
#99
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
I agree that NZ metal will earn NZ rates regardless of flight number but E class on SQ does not map out to E on NZ as it's NZ's Premium Economy. Likely he will earn somewhere in between based on one of the higher NZ Economy rates.
Jan 22, 2016, 2:45 pm
#100
Join Date: Oct 2010
Location: AKL
Programs: BA Silver, ANZ Gold, Hertz Gold
Posts: 468
I guess there is nothing that can be done .. let's wait and see
I'll tell you in a few weeks what has been credited.
PS: it would be seriously disturbing if a partner flight on Star Alliance (that cost in excess of $3k) earns no points because it's not in the right bucket :/
I'll tell you in a few weeks what has been credited.
PS: it would be seriously disturbing if a partner flight on Star Alliance (that cost in excess of $3k) earns no points because it's not in the right bucket :/
Jan 22, 2016, 4:11 pm
#101
Join Date: Jul 2014
Location: Auckland
Programs: NZ Elite, IHG Diamond Ambassador
Posts: 908
I've had a quite a few flights where this has happened and it's a pain to get it corrected. It has worked out to be both advantageous and disadvantageous. For example, on Star RTW tickets, my NZ flights have earned full C class points even though they were booked in Z (fare basis CRWSTAR).
Likewise, I've earned A class points on NZ sectors (LH tickets) where the fare basis was AFFNZ. These flights were booked on the NZ flight number so I could see they were booked in D class.
Jan 23, 2016, 8:38 pm
#102
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
I guess there is nothing that can be done .. let's wait and see
I'll tell you in a few weeks what has been credited.
PS: it would be seriously disturbing if a partner flight on Star Alliance (that cost in excess of $3k) earns no points because it's not in the right bucket :/
I'll tell you in a few weeks what has been credited.
PS: it would be seriously disturbing if a partner flight on Star Alliance (that cost in excess of $3k) earns no points because it's not in the right bucket :/
Jan 31, 2016, 3:02 am
#103
Join Date: May 2015
Location: Dunedin
Programs: NZ *S
Posts: 48
Lounge dragons tried to get my father who is Elite to go to the KrisFlyer Gold lounge - but of course I had been perusing this thread prior to his trip and advised him that he have a screenshot on his phone of the Air New Zealand website, and his Elite card at the ready. Lo and behold, he was allowed in 
Feb 15, 2016, 4:02 pm
#104
Join Date: Oct 2010
Location: AKL
Programs: BA Silver, ANZ Gold, Hertz Gold
Posts: 468
^Once you start caring about status levels that is about the time you need to start doing homework on maximising your opportunities - prior to booking. Have to admit I definitely started cursing myself for my mistakes after I started reading FT and the NZ website more but at least it meant I could learn and fly smarter for the future. Good luck with it.
If she had ticketed the flight on NZ rather than SQ I would have probably had more points but the SQ ticket was $100 cheaper.. :/
May 30, 2017, 4:03 am
#105
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,467
Hi guys any idea why on an NZ ticket on SQ you cannot allocate seat pre-departure even when travelling on full fare business class?
it seems pretty poor given this is supposedly a route where they partner closely?
For what its worth, after all the hoopla on this forum about the lousy Gold lounge the Silver Kris lounge is nothing to write how about. Dated and crowded. One would have thought in their homebase SQ would have a flagship lounge.
it seems pretty poor given this is supposedly a route where they partner closely?
For what its worth, after all the hoopla on this forum about the lousy Gold lounge the Silver Kris lounge is nothing to write how about. Dated and crowded. One would have thought in their homebase SQ would have a flagship lounge.