Exit rows no longer free 48hrs out?
Sep 4, 2013, 6:47 pm
#1
Original Poster
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,413
Exit rows no longer free 48hrs out?
Anyone else noticed that since they have given us access back to the PE seats on the Tasman on Seat Only fares, that Exit Rows are not not free evening under 48hrs out?
Sep 4, 2013, 7:46 pm
#2
Join Date: Aug 2003
Location: Wellington, New Zealand
Programs: Air NZ Gold Elite, Qantas Platinum, Emirates Gold, Flying Blue Gold
Posts: 102
I tried shifting myself forward to 1C on my PPQ flight (T-18) and it wanted $10 for the pleasure. No thanks.
I have always been able to move forward for free 24 hours ahead of departure but this does seem to have changed.
I have always been able to move forward for free 24 hours ahead of departure but this does seem to have changed.
Sep 4, 2013, 7:57 pm
#3
Join Date: Jun 2012
Programs: NZ G, QF Bronze
Posts: 326
Sep 4, 2013, 8:40 pm
#5
Join Date: Jul 2012
Location: Auckland
Programs: NZ GOLD (*G), KLM FB S, QF S,
Posts: 291
Last week had changed my seats to the exit row on 772 at from Shanghai to Auckland at no charge 48hrs out. Then tried to change seats to the basinett row but it wanted to charge me. Stayed with the exit row.
Sep 4, 2013, 10:24 pm
#6
Join Date: Nov 2007
Location: BLQ / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,071
Noticed this week it would not let me move to a exit seat without charging $10 right up until departure. Then the seats went out empty.
Stupid `enhancement` by AirNZ.
Surely you should allow elites to select these seats for free rather than them going out empty.
Poor form AirNZ!
Stupid `enhancement` by AirNZ.
Surely you should allow elites to select these seats for free rather than them going out empty.
Poor form AirNZ!
Sep 4, 2013, 11:29 pm
#7
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,112
I noticed the same thing. Logged in this morning to look at my flight to Sydney on Saturday on an A320 and they now want the usual $20 fee to move.
I'm not so worried because I can at least access space+ on a bag only fare now but feel 1A is lonely with nobody sitting in it!
I'm not so worried because I can at least access space+ on a bag only fare now but feel 1A is lonely with nobody sitting in it!
Sep 5, 2013, 2:32 am
#8
Join Date: Feb 2004
Posts: 5,984
Noticed this week it would not let me move to a exit seat without charging $10 right up until departure. Then the seats went out empty.
Stupid `enhancement` by AirNZ.
Surely you should allow elites to select these seats for free rather than them going out empty.
Poor form AirNZ!
Stupid `enhancement` by AirNZ.
Surely you should allow elites to select these seats for free rather than them going out empty.
Poor form AirNZ!
Sep 5, 2013, 2:50 am
#9
Join Date: Nov 2007
Location: BLQ / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,071
Exactly.....
Last month enjoyed my trip to the EU in TG F for a very small amount more than NZ J.
And once NZ would have got my TT but QF was also good for this trip.
NZ is missing out big time by making these tiny cuts that add up to big revenue losses.
Last month enjoyed my trip to the EU in TG F for a very small amount more than NZ J.
And once NZ would have got my TT but QF was also good for this trip.
NZ is missing out big time by making these tiny cuts that add up to big revenue losses.
Sep 5, 2013, 3:03 am
#10
Join Date: Aug 2003
Location: Wellington, New Zealand
Programs: Air NZ Gold Elite, Qantas Platinum, Emirates Gold, Flying Blue Gold
Posts: 102
I can cope with NZ menu-pricing and salami-slicing services for my domestic runs, but QF gets my TT business (3 late bookings in three weeks).
Sep 7, 2013, 4:50 pm
#12
Join Date: Jun 2012
Programs: NZ G, QF Bronze
Posts: 326
Lunches and dinners are generally acceptable in Y.
Sep 9, 2013, 3:54 pm
#13
Join Date: Aug 2009
Location: NZ
Programs: NZ*E, QF-G, EK-P
Posts: 605
I was having the same problem this am with several flights on wed and thursday - the system wanted to charge me for selecting row one on Q300's. I spoke to the call centre and was moved to row 1 for no charge and told it was an IT glitch and it wasn't a change in policy and it was being fixed........ time will tell !!
Sep 10, 2013, 8:07 pm
#15
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,112
I've queried this a few times with Air NZ over the last month and even spoken to somebody in the premium team about this.
I've just had a response from them on Twitter this morning saying the issue will be resolved on Monday - which I assume is a system wide issue, and not just affecting individual people.
I've just had a response from them on Twitter this morning saying the issue will be resolved on Monday - which I assume is a system wide issue, and not just affecting individual people.