Now Pay for exit rows - "Fly Customised"
Jun 3, 2013, 8:14 pm
#376
Join Date: Apr 2011
Posts: 38
I was seated in seat 55C which is supposed to be a preferred seat on flight NZ10 (AKL-HNL). It was as tight as any other economy seats on the aircraft and I didn't even get preferential boarding or any other benefits. It was a total RIPOFF and a FRAUD!!
Jun 6, 2013, 5:13 pm
#378
Join Date: Jun 2011
Posts: 84
Just logged into select a seat from Hamilton to Wellington on an ATR72.
It had pre-assigned me 15B, a 'preferred' seat which apparently normally costs $10.
If I moved one left to 15A, also a $10 seat, it then tried to charge me the $10.
So I go to 15D, Which is of no cost.
Has anyone else been preselected a $10 seat - do they actually then try and charge you for it later? Or is this simply one of the many errors they enhanced to us?
It had pre-assigned me 15B, a 'preferred' seat which apparently normally costs $10.
If I moved one left to 15A, also a $10 seat, it then tried to charge me the $10.
So I go to 15D, Which is of no cost.
Has anyone else been preselected a $10 seat - do they actually then try and charge you for it later? Or is this simply one of the many errors they enhanced to us?
Jun 6, 2013, 9:30 pm
#380
Join Date: May 2007
Location: Kapiti Coast
Programs: BMI Diamond Club Gold RIP); Airpoints Gold Elite; Flying Blue Gold; Emirates, Gold; Qantas, Platinum
Posts: 352
I have found lately (only noticed this on domestic flights) that it tries to charge me for my preferred seats during the booking process. However, if I book without choosing a seat, then go back into the reservation after completion it allows me to choose seats I prefer without a charge.
Jun 6, 2013, 9:55 pm
#381
Join Date: Nov 2011
Location: SYD
Programs: QF LTG, VASG, NZ*S, OZD, IHG SpireAMB, HHD
Posts: 1,421
I have found lately (only noticed this on domestic flights) that it tries to charge me for my preferred seats during the booking process. However, if I book without choosing a seat, then go back into the reservation after completion it allows me to choose seats I prefer without a charge.
Jun 7, 2013, 12:14 am
#382
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,102
Just logged into select a seat from Hamilton to Wellington on an ATR72.
It had pre-assigned me 15B, a 'preferred' seat which apparently normally costs $10.
If I moved one left to 15A, also a $10 seat, it then tried to charge me the $10.
So I go to 15D, Which is of no cost.
Has anyone else been preselected a $10 seat - do they actually then try and charge you for it later? Or is this simply one of the many errors they enhanced to us?
It had pre-assigned me 15B, a 'preferred' seat which apparently normally costs $10.
If I moved one left to 15A, also a $10 seat, it then tried to charge me the $10.
So I go to 15D, Which is of no cost.
Has anyone else been preselected a $10 seat - do they actually then try and charge you for it later? Or is this simply one of the many errors they enhanced to us?
Jun 16, 2013, 8:55 pm
#383
Join Date: Nov 2011
Location: TRG, SBA
Programs: NZ*GE, A3*G, UA Prem, QF, AA
Posts: 157
Must call for "preferred" seats T-48?
Tomorrow I'm flying PE to North America and want to shift into the "preferred" PE Seat (23B) that's still available on Seat Select. Problem is that, despite my GE status, I immediately get asked for credit card details and US$50. T&Cs still seem to state that Koru/Gold/GE has free access to the preferred seats T-48 hours. So I don't think that there's a further programme downgrade on the horizon.
Anyone else have this problem? I assume that a call to the premium team will sort it out, but I'm surprised that their IT system can't handle the T-48 premium seat access for HVCs.
Anyone else have this problem? I assume that a call to the premium team will sort it out, but I'm surprised that their IT system can't handle the T-48 premium seat access for HVCs.
Jun 16, 2013, 9:08 pm
#384
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 389
Tomorrow I'm flying PE to North America and want to shift into the "preferred" PE Seat (23B) that's still available on Seat Select. Problem is that, despite my GE status, I immediately get asked for credit card details and US$50. T&Cs still seem to state that Koru/Gold/GE has free access to the preferred seats T-48 hours. So I don't think that there's a further programme downgrade on the horizon.
Anyone else have this problem? I assume that a call to the premium team will sort it out, but I'm surprised that their IT system can't handle the T-48 premium seat access for HVCs.
Anyone else have this problem? I assume that a call to the premium team will sort it out, but I'm surprised that their IT system can't handle the T-48 premium seat access for HVCs.