Successful/unsuccessful oneup bids
May 3, 2017, 3:55 pm
#946
Join Date: Dec 2015
Posts: 366
I've heard that if not declined they may let you have baggage allowance of potential upgrade - is this correct and is it a policy one can see online - I've never risked it.
May 3, 2017, 4:05 pm
#947
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 6,114
Pleased to know that I'm not missing them but it seems odd they don't send them when they're successful as they (i) don't cost anything to send and (ii) are supposed to be recognition of loyalty so you would think they'd want to highlight this.
I've heard that if not declined they may let you have baggage allowance of potential upgrade - is this correct and is it a policy one can see online - I've never risked it.
I've heard that if not declined they may let you have baggage allowance of potential upgrade - is this correct and is it a policy one can see online - I've never risked it.
Yes you're eligible for the baggage allowance of a RU at check-in except on Seats to Suit routes. These has been posted (and confirmed) by plenty of people on here over the years. It is not a policy mentioned online anywhere.
May 4, 2017, 4:59 am
#948
Join Date: May 2017
Programs: airnz gold
Posts: 18
nothing
I have always recieved email when lodged, but never never get any response to say successful or not, and nothing goes into spam.
But, I lodged a complaint two weeks ago and never got a reply yet..I have incident number...
Also emailed gold@airnz with a question 3 days ago...nothing ...ummm
But, I lodged a complaint two weeks ago and never got a reply yet..I have incident number...
Also emailed gold@airnz with a question 3 days ago...nothing ...ummm
May 5, 2017, 3:41 am
#951
Join Date: Apr 2016
Posts: 778
I have always recieved email when lodged, but never never get any response to say successful or not, and nothing goes into spam.
But, I lodged a complaint two weeks ago and never got a reply yet..I have incident number...
Also emailed gold@airnz with a question 3 days ago...nothing ...ummm
But, I lodged a complaint two weeks ago and never got a reply yet..I have incident number...
Also emailed gold@airnz with a question 3 days ago...nothing ...ummm
May 5, 2017, 5:03 pm
#953
Join Date: Jan 2007
Location: Auckland NZ
Programs: NZ Gold Elite, AS, AC, QF
Posts: 748
They should stop accepting email inquiries. I emailed them a question about interline baggage and ski equipment (since their website and LH's did not concur) 8 weeks before my departure. Got a reply the day after I returned home from that 3 week trip.
Lame.
Lame.
May 7, 2017, 6:37 am
#954
Join Date: May 2017
Posts: 1
Long time lurker, first time poster.
NZ1
3 passengers (including g a 2.5 year old, sorry fellow passengers, we're looking forward to this toddler flight even less than you!)
AUK-LAX
Y-PE
$510 USD bid successful, (low end of strong band) 5 days out. No status.
RIP spaceseat! Will enjoy our last trip with the spaceseat, we got to experience them in 2013. Was just looking for a good fare to OOL and got an amazing (unpublished, compulsive route checking) fare of $800 pp r/t, so this is the icing on the cake. We only bid $285 pp on return, so doubt we'll get that one.
NZ1
3 passengers (including g a 2.5 year old, sorry fellow passengers, we're looking forward to this toddler flight even less than you!)
AUK-LAX
Y-PE
$510 USD bid successful, (low end of strong band) 5 days out. No status.
RIP spaceseat! Will enjoy our last trip with the spaceseat, we got to experience them in 2013. Was just looking for a good fare to OOL and got an amazing (unpublished, compulsive route checking) fare of $800 pp r/t, so this is the icing on the cake. We only bid $285 pp on return, so doubt we'll get that one.
Last edited by Button; May 7, 2017 at 6:39 am Reason: Added info
May 18, 2017, 2:07 pm
#955
Join Date: Apr 2017
Location: San Francisco Bay Area (originally Melbourne Australia)
Posts: 9
NZ7, 17th May 2017
SFO to AKL
Economy to premium economy
Bid US$495 with silver uplift, paid using Airpoints
I was initially declined the day before, but very late into the boarding process (after the doors had been closed), I got an email saying that my bid was successful! Spoke to a flight attendant and they relocated me from economy to premium economy. The flight attendant seemed pretty confused that the bid was accepted so late into the boarding process.
I'm glad I didn't put my phone on airplane mode yet, otherwise I would have missed the email
SFO to AKL
Economy to premium economy
Bid US$495 with silver uplift, paid using Airpoints
I was initially declined the day before, but very late into the boarding process (after the doors had been closed), I got an email saying that my bid was successful! Spoke to a flight attendant and they relocated me from economy to premium economy. The flight attendant seemed pretty confused that the bid was accepted so late into the boarding process.
I'm glad I didn't put my phone on airplane mode yet, otherwise I would have missed the email
May 18, 2017, 2:36 pm
#956
Join Date: Jan 2016
Posts: 2,645
NZ7, 17th May 2017
SFO to AKL
Economy to premium economy
Bid US$495 with silver uplift, paid using Airpoints
I was initially declined the day before, but very late into the boarding process (after the doors had been closed), I got an email saying that my bid was successful! Spoke to a flight attendant and they relocated me from economy to premium economy. The flight attendant seemed pretty confused that the bid was accepted so late into the boarding process.
I'm glad I didn't put my phone on airplane mode yet, otherwise I would have missed the email
SFO to AKL
Economy to premium economy
Bid US$495 with silver uplift, paid using Airpoints
I was initially declined the day before, but very late into the boarding process (after the doors had been closed), I got an email saying that my bid was successful! Spoke to a flight attendant and they relocated me from economy to premium economy. The flight attendant seemed pretty confused that the bid was accepted so late into the boarding process.
I'm glad I didn't put my phone on airplane mode yet, otherwise I would have missed the email
May 19, 2017, 12:44 am
#957
Join Date: Apr 2017
Location: San Francisco Bay Area (originally Melbourne Australia)
Posts: 9
May 19, 2017, 7:36 am
#958
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,340
May 20, 2017, 12:27 am
#960
Join Date: Apr 2016
Posts: 778
Finally, after about five weeks I got a response from Air NZ. They have absolutely no idea why I didn't get any emails regarding the status of my OneUp request. They said:
I have passed your feedback regarding the lack of a confirmation email to our One Up team