Rearrange flights

Old Sep 24, 11, 1:21 am
Original Poster
Join Date: Sep 2011
Posts: 1
Rearrange flights

I would like to rearrange one flight on my Around-The-World ticket (in December) which I booked via travel agency. The contact person on the hotline just told me that I have to contact my travel agent, because they won't do that. The travel agency is on vacation at the moment and I am afraid I am not able to get free seats if I wait for them to come back.
Is it really true that Air New Zealand can not rearrange the flight data?
Thanks in advance!
Ari Mc Kern is offline  
Old Sep 24, 11, 1:34 am
Join Date: Aug 2002
Location: Stanmore, Sydney, Australia.
Programs: NZ Airpoints GE
Posts: 1,360
Yes, that is indeed correct.
MrSydney is offline  
Old Sep 24, 11, 6:16 am
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,633
If you haven't flown any sectors yet then the airlines will almost never touch the ticket. If the first sector is flown then usually the issuing airline will make changes, but this can be problematic over the life of the ticket, as NZ*Trout found out recently.
ajnz is offline  

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